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Beauty & Well-being

Sensate

103 reviews

3.8103 reviews
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About Sensate

Data updated
Website
www.getsensate.com
Category
Beauty & Well-being
Location
United States · Camden
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
96% (24/25)
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Is Sensate legit?

Sensate (www.getsensate.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 68% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.

What people say

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Susanna Susanna · 1 review · Experienced 2026-03-15 ·

I love it

I love it! Relaxing and energizing 😍

Reply from Sensate2026-07-30

Hi Susanna, Thank you so much for the love! That mix of calm and energy is exactly what we aim for. We’re so glad you’re enjoying your sessions! 😍 Warmly, The Sensate Team 🧡

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Gladys Stroud · 1 review · Experienced 2026-03-14 ·

I bought Sensate as my vagus nerve is…

I bought Sensate as my vagus nerve is not functioning very well. It has helped me relax. The added reason is you can actually be doing other things whilst it stimulates the vagus nerve. Good if you haven’t the time to be still. The stimulation is calming to the nervous system and helps the mind focus on the vibrations and background music. I’m aware I need to use it far more regularly to have the ultimate benefit! My aim is to incorporate it daily! Thank you!

Reply from Sensate2026-07-31

Hi Gladys, Thank you so much for this wonderful review! We love hearing how Sensate fits naturally into your day, especially on those busier moments when taking time to be still isn't as easy. Calming the nervous system is a journey, and taking it one day at a time is the perfect approach. We’re cheering you on as you build your daily ritual, and we’re so glad to be a part of your wellness routine! Warmly, The Sensate Team 🧡

V
Vl · 1 review · Verified · Experienced 2026-02-27 ·

Great service and follow up.

Reply from Sensate2026-07-31

Hi Vl Thank you so much for the kind note! We’re thrilled to hear you had a great experience with our team and our follow-up. We’re always here to support you on your wellness journey! Warmly, The Sensate Team 🧡

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Ted Sandico · 1 review · Verified · Experienced 2026-03-11 ·

It increased my average HRV by 5 points…

It increased my average HRV by 5 points after three weeks of consistent use!

Reply from Sensate2026-07-31

Hi Ted, Wow, a 5-point jump in average HRV is fantastic! We love seeing tangible results like yours, as it shows your body is truly embracing the relaxation response. Thank you for taking the time to share this with our community! Warmly, The Sensate Team 🧡

r
renee lyall · 1 review · Verified · Experienced 2026-03-09 ·

There is ZERO CUSTOMER SERVICE

There is ZERO CUSTOMER SERVICE. I send emails and never receive a response. I have sent 10 emails over the past month. I do EVERYTHING requested to prove I already purchase PLUS and nobody ever gets back to me. It might be fair to say this is the worst customer service I have ever experienced in my life and will likely lead to me returning the product. Sadly, I probably can't return the product, because that would require customer service. I had hoped to get one of these for my daughter, but I won't be wasting more money. I should have believed the reviews and not bought the product. I was warned, but I hoped for the best thinking this product could really positively impact my well being.

Reply from Sensate2026-03-11

Hi Renee, we’re very sorry for the frustration this situation has caused. We did receive your most recent message just a few hours ago, and it has already been responded to. Your PLUS subscription is active. If you need any further assistance or have any questions, please don’t hesitate to reach out to us at [email protected] our team will be happy to help. We truly appreciate your patience and understanding, and we hope you continue enjoying your Sensate experience! 🧡 Warmly, The Sensate Team

A
Atura Jordan · 1 review · Experienced 2026-03-09 ·

Incredible

Incredible. Completely regulate nervous systems within minutes. Helps with panic attacks, general anxiety, migraines, and the need for substances. I recommend it highly for everyone. If every household used this, we’d have a much calmer, connected world.

Reply from Sensate2026-07-31

Hi Atura, Thank you so much for this beautiful and powerful feedback! Knowing that Sensate brings you such fast relief during challenging moments means everything to us. We couldn't agree more—when we learn to ground our own nervous systems, it creates a wonderful ripple effect all around us. Thank you for your kind words and for spreading the calm! Warmly, The Sensate Team 🧡

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badassphotoninja · 4 reviews · Experienced 2026-03-06 ·

Best device for vagus nerve!

Best device for vagus nerve!! Before Sensate I was struggling with trauma. Sensate has changed my life!! Thank you! I love Sensate !!

Reply from Sensate2026-07-31

Hi, Words like yours mean everything to our entire team. Hearing how much Sensate has helped you navigate such a tough journey and truly transform your life is incredible. Thank you for your love, your trust, and for sharing your story with us. We are cheering you on every step of the way! Warmly, The Sensate Team 🧡

M
Maile G · 1 review · Experienced 2026-03-06 ·

I felt the impact after the first use

Reply from Sensate2026-07-31

Hi Maile, Wow, that is amazing to hear! Experiencing that positive impact right from session one is so exciting. Thank you for sharing your experience with us—we hope your Sensate continues to bring you quick, calm grounding every time you use it! Warmly, The Sensate Team 🧡

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Erin Frederick · 1 review · Experienced 2026-03-07 ·

Poor battery life…

This has helped calm me occasionally but the problem is that the battery does not seem to hold a charge well. I went awhile without using it and then last night, when I couldn't sleep, I wanted to use it but it was completely dead even though I fully charged it after my last use.

Reply from Sensate2026-07-31

Hi Erin, We hear you, and we’re so sorry that your Sensate wasn't ready when you needed it most last night. Rechargeable batteries can gradually lose power during extended periods of disuse, but we definitely want to rule out any technical issues with your unit. Please drop us a line at [email protected] with "Priority" in the subject line—we'd love to look into this and assist you directly! Warmly, The Sensate Team 🧡

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Fulya · 2 reviews · Experienced 2026-03-07 ·

Love my Sensate really relaxes me and…

Love my Sensate really relaxes me and helps me feel grounded and in the moment.

Reply from Sensate2026-07-31

Hi Fulya, Hearing this brings a huge smile to our faces! Being able to feel truly grounded and present in the moment is such a gift in today’s fast-paced world. We’re so glad your Sensate is providing that peaceful anchor for you. Thank you for sharing your experience and for being part of our community! Warmly, The Sensate Team 🧡

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Lisa klein · 1 review · Verified · Experienced 2026-03-06 ·

The Sensate has improved my ability to…

The Sensate has improved my ability to fall asleep and stay asleep w/ the calming effect after 10 min treatment. I would highly recommend.

Reply from Sensate2026-07-31

Hi Lisa, Not only falling asleep faster, but staying asleep, is such a huge win! It’s wonderful to hear that just a 10-minute session brings that deep sense of calm you need for a restful night. Thank you so much for your high recommendation and for sharing your story with our community! Warmly, The Sensate Team 🧡

J
JN · 1 review · Verified · Experienced 2026-02-16 ·

We'll see...

Processing & shipping times were significantly delayed without communication. Customer service response time was also quite delayed, requiring more than one inquiry only to receive an answer that did not adequately address the concern. I was close to cancelling my order out of concern this was a fraudulent site. HOWEVER, I have my Sensate now & just used it for the first time tonight. I'm hoping this works as well as I've read. Just waiting for my subscription to be activated.

Reply from Sensate2026-07-31

Hi JN, First, we want to sincerely apologize for the delay, the lack of clear communication, and the frustration this caused you. We completely understand why that experience made you uneasy, and that is certainly not the standard of service we strive to provide. We are so grateful you gave us a chance despite the bumpy start! We want to make sure your journey from here on is seamless. Please send a quick email to [email protected] with "Priority: Subscription Activation" in the subject line, and our team will get your subscription activated right away so you can enjoy the full experience. Warmly, The Sensate Team 🧡

R
Ruth Ware · 2 reviews · Verified · Experienced 2026-02-21 ·

Would buy Sensate Again!

Quick delivery. The accompanying app is easy to navigate -paid and unpaid versions. The Sensate has made a marked difference in my sleep.

Reply from Sensate2026-07-31

Hi Ruth, "Would buy Sensate again" is music to our ears! Thank you so much for highlighting the quick delivery, the app experience, and—most importantly—the improvement in your sleep. Wishing you many more nights of peaceful rest and deep relaxation ahead! Warmly, The Sensate Team 🧡

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Magdalena Stendahl · 1 review · Experienced 2026-03-06 ·

Great meditation tool.

Reply from Sensate2026-07-31

Hi Magdalena, We love hearing this! Sensate is such a wonderful companion for meditation, helping to quiet the mind and ground the body even faster. Thank you for sharing the love and for letting us be a part of your daily practice! Warmly, The Sensate Team 🧡

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Jane D'Cunha · 1 review · Experienced 2026-03-05 ·

Love it!

Just got it and tried it for the lst time! I like it so far! Very relaxing!!!

Reply from Sensate2026-07-30

Hi Jane, Thank you so much for sharing! There’s nothing quite like that first relaxing session. We're so glad you're loving it so far! Warmly, The Sensate Team 🧡

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Dr Frank · 2 reviews · Experienced 2026-03-06 ·

True Vagal Modulation

The privy is amazing and more well thought out than competing products.

Reply from Sensate2026-07-31

Hi Dr Frank, High praise coming from someone who appreciates true vagal nerve modulation! A lot of thought, science, and care went into designing Sensate to make it intuitive and truly effective, so hearing that it stands out above the rest means the world to us. Thank you so much for sharing your experience! Warmly, The Sensate Team 🧡

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Naomi Cunningham · 1 review · Experienced 2026-03-03 ·

I love my Sensate

I love my Sensate! Truly a great way to relax and help regulate my anxiety.

Reply from Sensate2026-03-05

Hi Naomi, thank you so much for your kind review! We’re thrilled to hear that Sensate has been helping you relax and manage your anxiety. It means a lot to us to know it’s making a positive difference in your daily life. Thank you again for sharing your experience! 🧡 Warmly, The Sensate Team

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Steven Levine · 3 reviews · Experienced 2026-03-03 ·

The Sensate system is a well-designed…

The Sensate system is a well-designed and effective tool in support of personal neurological system recovery and improvement. The short time to noticeable improvement is impressive and needed. Great customer service support.

Reply from Sensate2026-03-05

Hi Steven, thank you so much for your wonderful review! We’re delighted to hear that Sensate has been helpful in supporting your nervous system recovery and that you noticed improvements quickly. It’s also great to know that our customer service team was able to assist you, we always strive to provide the best support possible. We truly appreciate you sharing your experience and hope you continue enjoying your Sensate journey! 🧡 Warmly, The Sensate Team

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Lorraine Barrie · 3 reviews · Experienced 2026-03-04 ·

Just love my Sensate

Just love my Sensate. I have been using this device for 5 years and keep getting benefits from it. This is my way of unwinding and regaining enough energy to keep going as I have fibromyalgia and lots of chronic pain and I get pretty washed out at one point in the day. I definitely recommend this device

Reply from Sensate2026-03-05

Hi Lorraine, thank you so much for sharing your experience! We’re truly touched to hear that Sensate has been a part of your daily routine for the past five years and has helped you find moments of relaxation and renewed energy, especially while managing fibromyalgia and chronic pain. It means so much to us that you continue to find benefits and that you’d recommend Sensate to others. Thank you again for your kind words, we’re so happy to be part of your journey! 🧡 Warmly, The Sensate Team

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Shone T · 1 review · Experienced 2025-03-04 ·

Amazing relaxing feature I used it…

Amazing relaxing feature I used it three years every night 🙏

Reply from Sensate2026-03-05

Hi Shone, thank you so much for your kind review! We’re thrilled to hear that Sensate has been part of your nightly routine for the past three years and that it continues to help you relax. It means a lot to us to know it’s making a difference for you. Thank you again for sharing your experience, we’re so happy to be part of your journey! 🧡 Warmly, The Sensate Team