I HATE the machine
I feel like a new person now that I started consistently taking the vitamins. However, I HATE the machine. My bariatric vitamin never works, Everytime I try all I get is water. I have to punch a whole myself and pour it into water. The Women's Complete vitamin works. We have to constantly clean the machine - it gets powder all over the place inside the machine.
Hey Kim, we are so sorry to hear that your having such a bad experience with the dispenser. There are definitely some options and we will do everything that we can to make your experience better. You should not just be receiving water or have to manually open the vitamins. With the Tespo Connect it may be a simple as updating the software. The dispenser comes with a one year warranty so that if you have any issue and we are unable to fix it then we will replace it for you. We will reach out to you via email shortly so that we can get this resolved. Please know you can reach out to Tespo customer support at [email protected] if you ever need anything. Sincerely, Team Tespo
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