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Health & Medical

GlassesShop

100 reviews

4.2100 reviews
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About GlassesShop

Data updated
Website
www.glassesshop.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (17/17)
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Is GlassesShop legit?

GlassesShop (www.glassesshop.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

R
Rich · 2 reviews · Experienced 2026-06-17 ·

Customer service is impossible to get a…

Customer service is impossible to get a hold of and when you do, there’s nothing they will. I had a pair of glasses and this is the second pair of the lenses have gone foggy. At a scratch on the surface and the lenses look like brand new except for you can’t see through them. It’s clearly a manufacturers defect but yet they will do nothing to help you. Their solution was to give me a discount on a new pair. The same discount that they offer anybody who buys a pair of glasses from them. Yes

Reply from GlassesShop2026-06-18

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you solutions, please check.

M
Midge · 2 reviews · Experienced 2026-06-09 ·

Very cool for the pool.

The fit and how great they feel on the face. Not heavy, and still very stylish. Great quality .. The perfect sunglasses.

Reply from GlassesShop2026-06-15

Thank you for your review, we are grateful to have you as our customer!

A
Annabel Doherty · 2 reviews · Experienced 2026-06-14 ·

Quality product and options

Ordered 2 pairs of glasses for my husband. They arrived and are excellent quality and fit perfectly. Will be ordering through Glasses Shop again. Rx was absolutely spot on! Great value, options and again excellent quality!

Reply from GlassesShop2026-06-15

Thank you for your review, we are grateful to have you as our customer!

j
john doe · 1 review · Experienced 2026-06-14 ·

Can't Beat the Price Love It

What made this experience great is the lack of cost! I keep using the same prescription because it works and I don't want it changed. Just an eye exam here in the US would cost 4 TIMEs what my new glasses cost!

Reply from GlassesShop2026-06-15

Thank you for your review, we are grateful to have you as our customer!

U
Unsatisified · 1 review · Experienced 2026-06-12 ·

I picked out five frames to try on…

I picked out five frames to try on finally got them and then the frames that I wanted were no longer on the website and apparently we’re going to be out of stock for two months. No mention of low stock when ordering to try on and the quality of the other frames.Flimsy. Customer service with spelling and basic errors. Seems scam like.

Reply from GlassesShop2026-06-15

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us.

G
Gigi · 1 review · Experienced 2026-05-21 ·

Exceptional eyewear and customer service at reasonable cost

These were the 2nd pair of glasses I have bought from GlassesShop. Both pairs are the best glasses I have ever owned and I've worn glasses since I was 8 years old (I'm 70 now). The frames are sturdy and fit well, the lenses are clear and I can see exceptionally well and I haven't had any issues with them scratching like the ones I bought from the big name stores and paid extra for lens coating. The best part is the price. Who knew you could get such exceptional eyewear for such low cost? After being ripped off for years at high end stores who still charged me hundreds of dollars after my insurance coverage, I would never buy another pair at one of those places.

Reply from GlassesShop2026-06-13

Thank you for your review, we are grateful to have you as our customer!

C
Cheryl Stevenson Messores · 1 review · Experienced 2026-05-12 ·

Even though they made the glasses wrong…

Even though they made the glasses wrong the first time they made it right and my driving glasses as perfect

Reply from GlassesShop2026-06-13

Thank you for your review, we are grateful to have you as our customer!

m
melissa flores · 1 review · Experienced 2026-05-29 ·

I did love my new prescription…

I did love my new prescription sunglasses It really helps with my sensitive eyes when I’m out I thought 40% wasn’t gonna be enough but it works really good I know for sure next time I order I’ll be doing 80% and instead of gray shaped I’ll do brown, I would totally buy sunglasses again from this company :)

Reply from GlassesShop2026-06-12

Thank you for your review, we are grateful to have you as our customer!

L
Lindsay Struble · 7 reviews · Experienced 2026-05-22 ·

Best Glasses Value

I have now ordered glasses for my son and myself from GlassesShop after using many online sites in the last few years; I have always had great experiences. In comparison, GlassesShop had very quick order processing and shipping and the quality of frames and lenses is great! I will continue to use GlassesShop, especially at their low prices!

Reply from GlassesShop2026-06-12

Thank you for your review, we are grateful to have you as our customer!

H
Hazel Smith · 1 review · Experienced 2026-05-26 ·

Most of the time the glasses are spot on

I made a mistake on the choosing the wrong script. Company could not help with this because most of the payment was credit I had. I thought the company might be able to offer something. Instead of just telling me I could reorder with one of your sales.p

Reply from GlassesShop2026-06-12

Thank you for your review, we are grateful to have you as our customer!

B
Brad Myrvik · 1 review · Experienced 2026-06-02 ·

They made sure prescription was correct…

They made sure prescription was correct before making the lenses. Prices were great and when they come and I tried them on it was a perfect fit with the correct tint and very clear lenses.

Reply from GlassesShop2026-06-11

Thank you for your review, we are grateful to have you as our customer!

M
Mike Catanzarito · 1 review · Experienced 2026-06-05 ·

GlassesShop has been my go to shop for…

GlassesShop has been my go to shop for glasses for several years. The cost is about a third of what the doctors office charges and they have always been very high quality and comfortable.

Reply from GlassesShop2026-06-11

Thank you for your review, we are grateful to have you as our customer!

D
Dora Briones · 2 reviews · Experienced 2026-06-01 ·

Really cute pair of glasses

Really cute pair of glasses. Great price and fast shipping.

Reply from GlassesShop2026-06-09

Thank you for your review, we are grateful to have you as our customer!

J
Just Me · 1 review · Experienced 2026-05-29 ·

Love love love

Bought a couple pairs from here, love them all. Just wish they had more designs in the small size.

Reply from GlassesShop2026-06-08

Thank you for your review, we are grateful to have you as our customer!

D
DeAunta Newby · 3 reviews · Experienced 2026-06-01 ·

Good experience.

Reply from GlassesShop2026-06-08

Thank you for your review, we are grateful to have you as our customer!

L
Lisa Orabuena · 1 review · Experienced 2026-05-18 ·

Not as expected

The process for ordering was fairly easy. I thought I was getting a midsized frame but the pictures are very deceiving. I don’t think I would order in the future without being able to try in the glasses beforehand.

Reply from GlassesShop2026-06-08

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. We do provide home try on program, please feel welcome top take a try. Any problems, please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.

k
katkat bobat · 1 review · Experienced 2026-05-22 ·

Quick and accurate

My order arrived much more quickly than other online optical shops I've used, and glasses are just what I ordered and have the same measurements as described (whereas another shop didn't! Too small! Couldn't return them!).

Reply from GlassesShop2026-06-06

Thank you for your review, we are grateful to have you as our customer!

S
STEFANI S · 1 review · Experienced 2026-06-04 ·

I ordered 2 pairs of glasses with two…

I ordered 2 pairs of glasses with two different style names, Lydia and Erin. When they arrived they were the exact same glasses. I am trying to return them and they are only offering 50% refund. I should be reimbursed 100% for 1 and 50% for the matching pair. I thought I was receiving 2 different styles to try on. Poor customer service!

Reply from GlassesShop2026-06-05

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. However, the frames Lydia and Erin are the same style, just as the frame images show on our website. Your understanding will be appreciated. Please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.

T
Tay · 1 review · Experienced 2026-05-21 ·

Came in Perfect Shape

I ordered the Hedy glasses with photochromic blue-blocker lenses. One thing I would like to put out there is that if you go with the brown color option when customizing the photochromic effect, it may not be dark enough. I still find myself squinting in the sunlight even while the effect is active. Otherwise, this is a great pair of glasses and I definitely picked the right ones. They're beautiful and I'm happy to have them.

Reply from GlassesShop2026-06-06

Thank you for your review, we are grateful to have you as our customer!

J
Jodi Barrett · 9 reviews · Experienced 2026-05-26 ·

Easy ordering

Easy ordering, great price and the quality of the glasses are great. Excellent experience with GlassesShop, will order again!

Reply from GlassesShop2026-06-02

Thank you for your review, we are grateful to have you as our customer!