GlassesShop

I ordered my glasses on this site…

I ordered my glasses on this site because of the good reviews. This company is terrible. I normally take bad reviews with a grain of salt. But I will back up the negative on this site. I ordered my glasses at the beginning of May since I busted my good pair and my insurance didn't kick in for 90 days and I needed glasses. I finally get a notice via email from Glassshop stating my glasses would be delivered 5.20 (this is still to long in my books), no delivery. I waited until after the holiday, no delivery. I reached out to the company, was told to wait and check USPS for delivery status. USPS had no information other than they were in Indiana. I was in Michigan. This was on 5.20. It is now 5.29, I have reached out to customer service again. (I had insurance on my glasses), I am told I need to file a claim with USPS. I have sent them the notice from USPS showing no information. I should not have to wait if I have insurance on my glasses. Now I have to wait another 7 days for USPS since they state they were delivered, No I have not gotten my glasses. LET IT BE SAID, I WILL NOT ORDER FROM THIS COMPANY AGAIN, IF I PAY EXTRA FOR INSURANCE AND THEY WANT YOU TO DO ALL THIS CRAP TO CLAIM IT

Glasses are perfect

Glasses are perfect, thank you

Easy to shop and order

Easy to shop and order. Great selection. Timely shipping. Great BOGO offer. Accurate prescriptions. All around great experience.

Economical, great selection and price, even better customer service.

I found the virtual Try On fairly easy to use and was able to get two pairs of glasses, progressive with transition lenses for less than a single bifocal non transition pair purchased locally. I ended up not liking one of the frames and they made it simple to get a replacement.

Great Experience all the way around

Frames are great, prices are great, can't say enough good things. They even reached out to me as I made a mistake on the pupillary distance and we got it fixed. The glasses arrived and the prescription is perfect.

I bought my second pair and received…

I bought my second pair and received them in the mail. Tried them on and I didn’t like the look. I spoke with them through chat and they said I could pick another pair just pay for shipping. It was 5.00 and change. For shipping. They told me to keep the other pair. Great company to work with!

Hell no !

Hell no !! I order a 25 dollar pair of glasses and guess how much they charge me with shipping? 65 dollars !!!!!! That is stealing and I’m just warning everyone here !!!

Great glasses and a good price

Made a purchase for my sunglasses

Made a purchase for my sunglasses, well fitted and looks great. Fast shipping. Will buy more in the future

I absolutely love my new glasses the…

I absolutely love my new glasses the prescription is perfect and way cheaper than at my eye doctors office!

Great price and quick service

Great price and quick service. The glasses fit and function well.

Online transaction was seamless

Online transaction was seamless. Item arrived as ordered. Good price.

Unique Glasses

I’m extremely satisfied with my experience at GlassesShop! The entire process was seamless from start to finish. The website is super easy to navigate, with a straightforward ordering system that let me quickly pick frames, add my prescription, and choose coatings without any confusion. The glasses arrived even faster than expected, and the shipment was perfectly accurate — exactly what I ordered, great quality lenses, and they fit comfortably right out of the box. No issues with packaging or damage. Highly recommend GlassesShop for anyone looking for affordable, quality eyewear with excellent service. 5/5! Would definitely order from them again.

Always has great deals for everything

Always has great deals for everything! GREAT variety, virtual try on helps, fast and easy check out and takes afterpay 😀 i always love the glasses I get!

Great quality glasses

Great quality glasses. Great Value.

Glasses are always of good quality and…

Glasses are always of good quality and usually arrive at the time promised.

Best way to shop

I can go online and place my order. No trips to find glasses. I can try them on in the comfort of my own home. They are good quality glasses. I purchased my last 3 pair at the same time and paid a lot less than I would have at a local eyeglass company.

Won't stand behind their work.

I ordered a pair of glasses with a prism. When the order came it didn't have a prism. I contacted them and told them that there was no prism and here's what the said I had to do to get them corrected "Regarding your order, please take your glasses to your eye doctors office to have your glasses tested if the prescription on the lenses can match the one in your order form, then ask them to issue you a letter on their letterhead to prove they were made incorrectly. Once we receive the letter stating glasses were indeed made incorrectly we will remake a new pair of glasses for you at no additional cost or process a full refund to you." What! Then I said I wouldn't do that and wanted a refund, they made me pay for return shipping for their mistake.

Great selection

Great selection. Easy to use website. Fast shipping.

My glasses were exactly as ordered

My glasses were exactly as ordered. Quality is nice, but shipping information while waiting is a little confusing. However, once they shipped, they arrived very quickly. Discount codes are very nice for saving opportunities. Will probably order again.