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Health & Medical

Go-Optic

100 reviews

3.7100 reviews
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About Go-Optic

Data updated
Website
www.go-optic.com
Category
Health & Medical
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
92 reviews
Replies to negative
0% (0/30)
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Is Go-Optic legit?

Go-Optic (www.go-optic.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 92 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jacob Rivera · 2 reviews · Experienced 2026-03-04 ·

i dont know until its shipped

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Shawn Christopher Phillips · 2 reviews · Experienced 2026-03-02 ·

Freedom Of Choice

I take my eyesight seriously, and I proactively, thoroughly research my choices for prescription correction. Only Go-Optic allows me my choice of frame and lens without arbitrary pre-directed selection mandates. I choose high quality, name brand CR-39 lenses primarily for their high optical ABBE value, durability, and superior tint retention. Other sites will high-handedly remove a CR-39 option citing a safety policy or aesthetic concerns - completely dismissing my own 50 years of experience. Go-Optic choices are immense, prices are fair - and when compared to other sites’ markups - Go-Optic is the good value choice.

J
Joshua M · 5 reviews · Experienced 2026-02-26 ·

Very difficult to order online

Very difficult to order online. Many problems populating fields. I barely made it through but only place I could get the same lens. Not recommended.

J
John Eklund · 1 review · Experienced 2026-02-09 ·

Absolutely ZERO customer service via…

Absolutely ZERO customer service via telephone. I had to use chatGPT to ascertain which lenses were best for my application and needs. There is no assistance regarding the shipment of my lenses to GoOptic. Directions come later after submitting payment, via email (I recall from previous purchase). This aspect caused me some confusion and concern.

A
Annette · 5 reviews · Experienced 2026-02-07 ·

Only shows USD would be better in local…

Only shows USD would be better in local currencies.

S
Stu Rolfsen · 1 review · Experienced 2026-02-02 ·

Sun glasses

I love these sunglasses

A
Andrew V. Uroskie · 1 review · Experienced 2026-01-30 ·

Easy platform

Easy platform, good pricing.

J
Joscelyn · 4 reviews · Experienced 2026-01-26 ·

Terrible return policy even when they gave misleading information.

I ordered a pair of glasses that was described as being for adult women and spent over $400 thinking that I could return them if they didn't work. I got them and they were sized for someone smaller, like a child. When I called to tell them the problem I was told that I could get the cost of the frames refunded minus 15% but after a series of repeated questions on my part about the lenses I was told that they can't refund me for that which was about $325. Don't do business with this company!

F
Fred · 1 review · Experienced 2026-01-22 ·

Pronto and easy ese

M
Mike Cannady · 1 review · Experienced 2026-01-12 ·

Horrible company to deal with

Horrible company to deal with. Poor communication and extremely slow. I have been waiting almost a month and order is still processing. Misleading return policy too.

B
Bob Boyles · 1 review · Experienced 2026-01-11 ·

They had exactly what I was looking for!

K
K C · 1 review · Experienced 2026-01-05 ·

Great selection of designer frames and…

Great selection of designer frames and lenses.

H
Henry · 2 reviews · Experienced 2025-12-30 ·

Your Service is very good!

J
Judy Rossetter · 1 review · Experienced 2025-12-28 ·

How to/where to send prescription info?

K
Kacey Grooms · 1 review · Experienced 2025-10-27 ·

Frames were flimsy and broke within a…

Frames were flimsy and broke within a month and were not covered by warranty

D
Dany Oliva · 3 reviews · Experienced 2025-12-27 ·

general review

format was easy to follow to order what i wanted.

R
Ray Wong · 1 review · Experienced 2025-12-17 ·

Great online store to find rare brands and excellent customer service

I've been searching far and wide for my noego glasses frame from France and my local store stopped carrying them. Noonne carries them but I found go-optic. I'm not too sure why all the negative reviews, my experience has been an excellent one, it took a few weeks as they mentioned from France and then a few days as they marked to ship to my door and it was packaged carefully and the frame was perfect. I can't wait my next order shortly and I can highly recommend them. I'll post an update on my next order shortly

R
Robert · 1 review · Experienced 2025-12-23 ·

Found them 6 years ago

Found them 6 years ago when looking for some place to buy the Shuron Ronsir Zyl frames I like. Fair pricing and quick shipment. I go to them to keep those frames in stock when I need to replace the pair I am wearing.

D
Doug McFadyen · 3 reviews · Experienced 2025-12-19 ·

Great selection of frames

Very happy they had the exact frame replacement I needed.

J
Judy · 1 review · Experienced 2025-12-17 ·

Easy to order and loved my coupon…

Easy to order and loved my coupon discount!