Go-Optic

I ordered 2 pairs of glasses

I ordered 2 pairs of glasses. One for sunglasses the other regular lenses. The glasses came in about 2 weeks and are excellent. Came with nice hard cases and cleaning cloth and better then expected highly recommend.

They are the only one with the glasses…

They are the only one with the glasses i lost and im lucky they have it

Malicious Company by Choice

Purchased a pair of Tom Ford prescription sunglasses. 1. Product was advertised as being "In-Stock", was told the next day it was back-order and would around 45 days until they would receive the frames before they could prepare the prescription. Was nearly 60 days before order was received. 2. Within 14 months of having the product, there was a small screw that began to back out of the frame. Not damaged, simple repair. After making a warranty claim, I was told I would need to file a claim through the Manufacturer (Tom Ford) directly. 3. After filing the claim with Tom Ford, I was then informed Go-Optic was "Not an Authorized Dealer" for Tom Ford products. Once hearing that, I did find on the Go-Optic website where they are currently advertising to be an "Authorized Dealer". 4. They do not have a direct phone number for customer service. Any/All "Numbers" they advertise for customer support will only reach a voicemail inbox, and they say they will contact you back when possible. If you do leave a message you will rarely receive a call back, and if you do the service is awful/non-helpful. Very suspicious behavior at every turn. Would most definitely avoid.

Drop the optical and shop here!!! Free 365 days warranty, low prices for same exact items.

I am so happy I found this website.

Quick and easy shopping

Quick and easy shopping. Thanks!

Despite some reviews

Despite some reviews, I have to say that I’m really impressed by the delivery. A bit more than a week. The package was perfect and exactly what I ordered. Thank you very much

Getting a refund was the opposite of straightforward

Glasses, though well priced and a good brand, didn't fit, so per their return policy I returned them for a refund. They acknowledged receipt of the return, said they would credit my credit card. No credit appeared. About ten days later I called them to see what was holding up the refund, and they said "whoops, we thought you wanted an exchange. We will credit you now." I should not have needed to do that.

Frames only ordered 7-1 and taking 8 processing days

I ordered frames only on July 1, 2026 at 11:52 am, Order #D76A7F8. I paid the expedited shipping for 1-3 business days. I just called the 877-634-2020 phone number and Troy said my order will not even be processed until July 10, 2026. (that's 8 processing days) The web page states 1-5 days processing guaranteed. This would mean that my frames should be expedited mailed today or tomorrow. I needed these frames ASAP. I asked for a supervisor and Troy said his name is Roger (didn't know last name) wasn't available to talk to me and for me to call back in 30-45 minutes and maybe Roger would be available. I would have ordered the frames only from somewhere else if they would have told me approximately 2 weeks to get them.

Great brands and variety of styles

Great brands and variety of styles. Always quick in service and keeps you updated on the steps in process.

Great experience and was able to easily…

Great experience and was able to easily find what I needed.

The ordering process was fast

The ordering process was fast, easy, and completely hassle‑free. The lens selection was exactly what I needed, and the prices were very reasonable. I received email updates at every stage, which kept me fully informed throughout the process. My glasses arrived quickly, and the finished product was perfect — truly the best pair I’ve ever worn. I’m already preparing to order another set of lenses as I write this review.

Convenient

Easy to find product and easy to place order.

Easy and great prices.

I've been trying to find these frames since they fell off my head and were shredded by my lawn mower. FINALLY, and at a great price and a simple order process.

Worthless Warranty

I purchased a pair of glasses, and after a month or so one of the lenses began falling out. It was very clear that it wasn't ground to the correct size. Hint: lenses should never fall out of a pair of glasses! When I contacted customer service, they advised me that I should consider gluing it in myself (what a stupid idea), then also told me they don't stand behind their 'cheap' frames. In other words, the warranty was worthless. The customer service rep had a terrible attitude. Needless to say, I won't ever buy a pair from them again.

Poor return policies

Poor return policies include a 15% restocking fee and a 50% fee or credit on returned lenses.

Easy and professional

So far so good

So far so good, easy to place my order and a very generous discount! Looking forward to placing additional orders!

Easy to Order

It was easy to find the frames I was looking for and to complete the purchase online. Good information provided on shipping to Canada.

Awesomeness!!

I was able to find the exact pair of glasses I once had.

Almost a scam

Almost a scam Ordered twice, first order was cancelled, second order was delayed Rude customer service agents and supervisors