Goldline has been helping clients buy and sell precious metals since 1960. In an industry where dealers come and go, our longevity is a testament to our singular commitment to treating our clients as our most valuable asset, which is why you will receive concierge service from the time you contact us. Goldline is wholly owned by Gold.com, Inc., a leading fully integrated precious metals platform that offers an array of gold, silver, platinum, palladium, and copper bullion, numismatic coins, and related products to wholesale and retail customers via a portfolio of channels. Gold.com global customer base spans sovereign and private mints, manufacturers and fabricators, refiners, dealers, financial institutions, industrial users, investors, collectors, and e-commerce and other retail customers. Gold.com is a Fortune 500 company and its stock is listed on the NYSE.
Written by the business, not verified by us.Goldline, Inc. (www.goldline.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, highlighting consistently exceptional interactions across all their transactions. Customers frequently praise their representatives for being extremely knowledgeable, patient, and polite while guiding them through every single step. Consumers note that the dedicated team provides clear explanations and exceptionally helpful advice without ever applying unwanted pressure to make a purchase. Some people were satisfied with the remarkably smooth and simple process of adding various precious metals to their investment portfolios. Reviewers also deeply appreciate the thoughtful regular follow-ups and dedicated personalized support that make managing their accounts completely effortless and comfortable.
Auto-generated from all reviews of this business. For reference only.My Rep Robin is great with all the info I ask him for. we have done a few transactions and very pleased with my investments
Dennis, We’re glad to hear that your experience working with Robin has been positive. Thank you for being a valued Goldline client.
Matthew is very polite, knowledgeable and helpful!!
William, We appreciate you taking the time to share your positive feedback about working with Matthew. We hope to assist you again in the future.
Always a pleasure to do business with you
Lisa, Thank you for the positive feedback and for being a valued client.
Outstanding, professional and very friendly service as has always been my experience
Larry, Thank you for your feedback. We’re glad to hear that your experience with Goldline has consistently been positive and that you’ve received great service. If there is anything we could have done to earn a 5-star rating, we would welcome the opportunity to hear from you. We appreciate your continued trust and look forward to assisting you again in the future.
Helped me to decide if I should buy gold or silver.
Margaret, Thank you for sharing your feedback. We hope to assist you again in the future.
I hope your silver is not coming from China, I was told Walmart was getting fake silver from a third party, China.
Katherine, Goldline is wholly owned by a Fortune 500 publicly traded company that is a leading wholesaler of precious metals with products from sovereign and private mints. Goldline sources all of its metals directly from our parent company who has been in business since 1965.
I appreciate the personal support and service. Both Tim and James were very helpful and quick to respond. The online acculturation process was not that easy and I have had a computer since before computers were available to purchase on the shelf. Maybe a written tutorial upfront would make the process easier.
My account manager is professional and polite. He takes time to answer my questions. He knows my profile and offers products to me within my price range. He is easy to get in touch with, and if he's on the line with another customer he always calls back promptly, generally in less than 30 minutes. He has built trust over the years, has helped me with administrative record keeping, and retrieving historical records. Highly reccomend.
Ken, We’re glad to hear that your purchasing experience with Goldline and your Account Executive has been a positive one. Thank you for trusting us with your precious metals needs over the years. We look forward to continuing to assist you in the future.
Gino and the support personnel are exceptional. The process could not be any smoother. Information was clear, all questions answered... I fantastic experience
David, We’re glad to hear your experience working with Gino and Goldline has been a positive one. Thank you for being a valued Goldline client.
Our account manager always helps us with our purchases due to his knowledge of the metal market.
Jodi, Thank you for taking the time to share your positive purchasing experience with Goldline. We value your business.
Jan is a wealth of information and very easy to talk to.
Veda, We’re pleased to hear your experience working with Jan has been a positive one. We appreciate your business.
GOOD COMMUNICATION SKILLS - KNOWLEDGE OF PRODUCT
Beverly, Thank you for taking the time to share your positive feedback. We hope to assist you again in the future.
I've done some business in the past and I decided to check you out again and it worked out just fine thank you.
James, We’re glad to hear you experience with Goldline has been a positive one. Thank you for being a valued client.
I love working with the people there. And the person I always work with is the best. I feel like he tried to help me find what is best for me.
Debie, We’re happy to hear you have had a great experience working with Goldline and your Account Executive. Thank you for being a valued client.
Customer Service is really attentive and fairly fast, Agents are good.
Kevin, Thank you for taking the time to share your experience with Goldline. We value your business.
Great service and clearly explained things. Thanks, Jan!
Matthew, Thank you for sharing your experience working with Jan. We hope to assist you again in the future.
Alexa, Thank you for taking the time to share your positive feedback. We hope to assist you again in the future.
Easy to process purchases. Representatives are very responsive in a timely manner.
Anthony, We appreciate you sharing your positive purchasing experience with Goldline. Thank you for being a valued client.
The agent I spoke to was very knowledgeable and efficient. Thank you for the excellent service.
Norm, We’re pleased to hear you had a great experience working with Goldline. We hope to assist you again in the future.
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