GWC Warranty

Horrible

Horrible! Did not compensate me for the cost about half of it. Nowhere close to paid out the going rate for California auto mechanics. It was a nightmare to get them to take the claim I wasted thousands on this, on a car with 28k miles used it maybe for 1/8th of what I paid! Worst idea ever don't do It not worth it at all especially fir lower miles cars That run great

Great job and great service

BMW Repairs

My BMW specialist made contact with a claims worked with someone who provided excellent coverage for my repairs. It was fast and got my car serviced quickly.

Fast responses

Service department did an amazing.job…

Service department did an amazing.job from start to finish.No backlash.Job was done when they said it would be. Was very confident in the business.

I recently had a fantastic experience!!!!

I recently had a fantastic experience with GWC Warranty while filing a claim. The process was incredibly straightforward, making it easy to submit my claim online. The customer service team was responsive and helpful, answering all my questions promptly. My claim was processed quickly, and I was pleased with the resolution. Overall, I highly recommend GWC Warranty for their excellent service and support!

I took my vehicle in because of a transmission issue

I took my vehicle in because of a problem with the transmission. After a couple of weeks waiting (9/13/2024 - 10/2/2024) because of GWC adjuster needing to look at my problem, I finally received by vehicle back with a previously used transmission. Needing to use a GWC approved repair shop was inconvenient because I had no choice but one.

It was a great experience for Awesome experience…everyone

It was a great experience for everyone, the dealership and it was a great experience for me as well. Thank you GWC

Easy to work with!

My Mechanic told me that this was the easiest warranty repair communication he's ever had!

I didn’t have to have any interaction…

I didn’t have to have any interaction with GWC, and the repair shop had no hassle. The only downer was that the labor rate reimbursed was $20/hr less than what the shop charged.

Follow through is always prompt and I…

Follow through is always prompt and I appreciate how fast you follow through on any request to service my vehicle.

Approval!

Approval! The immediate approval. Verx encoutaging.

My experience with GWC has been positive

My experience with GWC has been a positive one. After extending my car warranty, I've had peace of mind when things with my car needed to be addressed with a repair shop. So far so good!

They were all ways on time the people are.Virgie

My experience with this company is that I’m very happy and pleased with GWC taking care of my care with my car needs

What good is a deductable?

Every time that my repair shop files a warranty claim, you undercut him on the labor and materials. Therefore, I never end up paying just my $250.deductable. It's always more!

My experience is you pay all this money…

My experience is you pay all this money for a warranty and the dealership keeps your car for 12 weeks at a time and doesn’t fix anything and sell you a vehicle that you cannot legally drive with the promises of fixing it and six months later still hasn’t fixed it And you keep getting pulled over. Also my experience is that I can’t take my car anywhere else because they say to bring it there so six months and $600 month payment and when I get dark outside, I still can’t drive my car that’s my experience. Also since March 21, when I drop my car off, the car is still making the noises. The car is still messed up and yes, I keep driving it because they told me to drive it until it gets worse so they can hear the problem, so then they can take it apart and figure it out because they can’t do it till they can hear it. Keep rocking miles up instead of driving my other cars that way I can try to get it fixed hasn’t gotten me anywhere.

This has been the worst experience I…

This has been the worst experience I have ever experienced in my life. Bought a used truck. Drove it for 6 days. Problems with the engine. This started on 6/2. It’s not 7/12 and the truck is still at our mechanic and still in pieces. GWC wanted every test done under the sun. Mechanic did them all. Bottom line, the truck needs a new engine and this company will not bend even the slightest bit. They want to fix this and that, but not the main issues. We are now stuck in a loan. Have no recourse. And no idea what to do. Every person you speak with on the phone has a different story. And none of them are the same. Avoid this company at all costs.

GWC was true to their commitment. They came through and covered the repairs they said they would.

GWC worked with my repair shop to identify and seamlessly cover all of the work they said they would. My repair shop regards them as the best warranty team to work with.

Didn't really want give 5 stars I…

Didn't really want give 5 stars I wished they would have paid more on for plastic gasket to metal. Lasts longer . The plastic part is cheap. Upgraded

GWC should be avoided at all costs

GWC should be avoided at all costs. Very seriously, they are such a toxic and greedy, completely unhelpful company that you should question the motives of ANY DEALER who would even offer their scam warranty product. My problems with this company have been nonstop since our first engagement, and now at the end of this relationship, they have only gotten worse. SPECIFICALLY -- when I had a mechanical issue and needed to use their service, they undercut what they should have paid by over 50%. Luckily, I live in CA and am relentless (*NOTE: If you are dealing with these scumbags and live in CA, you at least have a fighting chance. THANK YOU CA!!!!) as they found out and I was able after making numerous calls (around 20 and each would take about an hour on average) to get a good portion of what they were attempting to cheat me out of back into my pocket. However, it still was a few hundred short -- just enough that arbitration cost would have made it about nil and I decided not to pursue it. This company bent over backwards, practically breaking their spines to avoid their responsiblity. To wrap it up, unfortunately my car ended up totaled and when it came time to "pay off" the car loan, GWC is REFUSING TO CANCEL the contract. Following the accident, I contacted them, telling them I needed to cancel. BELIEVE IT OR NOT, they said they could not do it and I needed to contact the dealer where I bought my vehicle. It did not make any sense but I did. The dealer shrugged, questioning why GWC would tell me such a stupid lie and told me I needed to contact GWC, so I did. Again, GWC refused and pushed the simple responsibility off onto the dealer and told me the dealer needed to fill out some form. I told them they needed to contact the dealer and give them the form, which seems to make perfect sense to everyone except this den of thieves. They insisted that I give the form to the dealer, so I did. I even eliminated all room for error and filled everything possible out for the dealer to make it easy for them to submit. The dealer submitted the cancellation form as well, which they confirmed in an email inquiry from me a few days later. Meanwhile, my bank ALSO contacted GWC to tell them the car and car loan no longer existed and the warranty should be canceled. I contacted this criminal organization that calls itself GWC Warranty yesterday and of course you know they STILL HAVE NOT CANCELED THE WARRANTY. They deny everything. They haven't received the form from the dealer, etc. And they flat out REFUSE to do their job and contact the dealer-- insisting that I, the customer, remain in the middle acting as a courier, relaying information back and forth. Yesterday, I let them know I will be taking them to arbitration. It will be worth the cost of starting the arbitration process if i even recover ONE DOLLAR. At this point it is a matter of principle and one I plan to document thoroughly and regularly. I contacted my bank and they are taking action against GWC, the dealer no longer carries their product due to this insane excuse for customer service, and I will be posting this review everywhere possible, contacting the Better Business Bureau and taking every legal step possible to make GWC feel the ramifications of scamming their customers. I suggest EVERYONE out there who has been scammed in any way also post thier own reviews, and please reach out to me if you would be willing to speak on camera for a documentary and telling your story of your own nightmare with this terrible company. IF YOU HAVE NEVER USED THEM, AVOID AT ALL COSTS.