Hawaii Car Transport (www.hawaiicartransport.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hawaii Car Transport made the entire vehicle shipping process simple and stress-free. Communication was clear from start to finish, and they kept me informed throughout the shipment. My car arrived on schedule and in excellent condition. The team was professional, courteous, and easy to work with. I would confidently recommend Hawaii Car Transport to anyone looking for a reliable vehicle shipping service.
Reply from Hawaii Car Transport2026-08-04
We're so glad to hear you had a positive experience with Hawaii Car Transport. Providing clear communication and keeping our customers informed throughout the shipping process are priorities for our team, and we're pleased everything went as expected. Thank you for trusting us to coordinate your vehicle shipment and for recommending our services.
k
ka zi · 2 reviews · Experienced 2026-08-01 ·
★★★★★
I'd rather not be in a
Reply from Hawaii Car Transport2026-08-03
We appreciate the 5 star rating and your feedback. Thank you for choosing us.
The driver who picked up our car in Texas was very courteous and accommodating about the pickup location. When we picked up our car at the destination port, the employees were friendly and very helpful. We also appreciated receiving a coupon for a free car wash, as the car did get dirty during the trip from Texas to Hawaii.
Reply from Hawaii Car Transport2026-07-28
We're glad to hear the carrier was courteous and accommodating with the pickup location in Texas and that the staff at the destination port provided a friendly and helpful experience. It's great to know everything came together well from pickup through delivery. We appreciate you choosing us to coordinate your vehicle shipment and thank you for taking the time to share your feedback.
We're happy to hear the pickup and delivery process was convenient for you and that everyone involved was friendly and helpful throughout your shipment. Providing a straightforward experience from start to finish is what we strive for, and we truly appreciate you taking the time to share your feedback. Thank you for choosing us to assist with your vehicle transport.
Before finalizing, I was met with absolute disrespectful behavior by two staff members over the phone. No way.
Reply from Hawaii Car Transport2026-07-24
We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your quote based on the limited information provided. If you could please provide more details regarding your quote such as the name associated with the order or the quote number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.
A
Anthony Mendez · 1 review · Experienced 2026-07-20 ·
★★★★★
Transport not as promised
The vehicle arrived a day late, which caused some stress. Also, it was dirty, not what I expected after paying for service.
Reply from Hawaii Car Transport2026-07-22
We appreciate you taking the time to share your feedback and are sorry your experience did not fully meet your expectations. As outlined in the Terms of Agreement signed at the time of booking, all pickup and delivery dates are estimated, and delays can occur, especially with overseas shipments where factors such as vessel schedules and port operations may impact timing.
Regarding the condition of your vehicle, it is common for vehicles traveling overseas for a few thousand miles while exposed to the elements for several days to accumulate dirt during transit. Vehicle cleaning is not included as part of the transportation service, so some dirt upon arrival is to be expected. We understand this may have been disappointing and appreciate your feedback.
C
Charles · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
Mostly seamless process
All estimated dates were met or exceeded. No major issues with the process. My main constructive feedback is the communication (or lack thereof). We got automated updates, which told us very little. When we came to pick up the car, the posted address took us to a parking lot with no building around. We called the posted number, the person on the phone was nice but not very helpful, since she wasn’t local. Anyway, we found the place eventually, but detailed directions would have saved us the trouble of calling & searching for the place.
Reply from Hawaii Car Transport2026-07-20
We’re glad to hear your vehicle was picked up and delivered within the estimated timeframe and that the overall process went well. We also appreciate your feedback regarding communication at pickup. We understand how frustrating it can be to arrive at an unfamiliar location without clear directions, and your comments are helpful as we continue looking for ways to improve the information provided throughout the process. Thank you for sharing your experience and for choosing us.
Everyone I came in contact with was helpful and courteous! No problems! It was a great experience from beginning to end! Thank you...I will recommend to friends & family! 🤙
Reply from Hawaii Car Transport2026-07-13
I'm glad to hear you had such a positive experience from start to finish! We appreciate you choosing us to coordinate your vehicle transport and are happy our team was able to provide helpful communication throughout the process. Your recommendation to friends and family means a great deal to us. Thank you for your support!
J
Jon · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Fast and easy to deal with
Fast and easy to deal with. Car was tracked and emails sent at every step of the way. They came to our door to pick the car up which was great. I've yet to pick the car up, so I cant comment on the condition upon arrival, but it has been a good overall transaction so far.
Reply from Hawaii Car Transport2026-07-08
We're glad the booking process was straightforward and that the shipment updates helped keep you informed throughout the process. It's great to hear everything has gone well so far, and we appreciate you trusting us to coordinate your vehicle's transport. We hope the delivery goes just as smoothly, and thank you again for your feedback!
R
Rick · 1 review · Verified · Experienced 2026-07-02 ·
★★★★★
Tracking you car to know when it will…
Tracking you car to know when it will arrive would be helpful.
Reply from Hawaii Car Transport2026-07-07
Thank you for your 5-star review and for sharing your feedback. We're so glad to hear you had a positive experience with Hawaii Car Transport. We understand how valuable additional visibility during transit can be, and we appreciate your suggestion. While we provide pickup and delivery timeframes along with status updates throughout the shipping process, we're always looking for ways to enhance the customer experience. Thank you again for choosing Hawaii Car Transport!
Everything was so easy, so direct and so prompt - 100% recommended to use.
Reply from Hawaii Car Transport2026-06-29
Thank you for your wonderful feedback! We're delighted to hear your vehicle shipment was straightforward, timely, and easy to coordinate. We truly appreciate your support and look forward to assisting you again in the future.
Everyone was so helpful and friendly and it was very easy to ship and pick up! Will be using them again when we have to go back!
Reply from Hawaii Car Transport2026-06-29
Thank you for your kind words! We're so glad to hear the shipping and pickup process was straightforward and that our team was able to make the experience a positive one. It means a lot to know we've earned your confidence, and we truly appreciate your support. We look forward to helping with your next shipment when it's time to head back!
M
Michael · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
5 star service
Service was fast, efficient and affordable! In addition, I was kept up-to-date on the departure, transportation and delivery of my SUV, so their communication was outstanding! Highly recommend Hawaii Car Transport if you're moving to or from the mainland.
Reply from Hawaii Car Transport2026-06-29
Thanks for sharing your experience! We're so glad your SUV made it safely and that everything came together quickly. Keeping our customers informed throughout the process is something we take seriously, so it's great to hear our updates gave you peace of mind from departure through delivery. We truly appreciate your recommendation and are grateful you chose Hawaii Car Transport to assist with your move.
Very simple to ship car with this company. Communicated well through the whole process. Updated where car was along the way and when delivery would be. Actually got my car a few days earlier than expected. Very easy to work with.
Reply from Hawaii Car Transport2026-06-24
Thank you for sharing your experience. We're glad the process was straightforward and that you felt informed from pickup through delivery. Keeping customers updated along the way is important to us, and we're happy to hear your vehicle arrived ahead of schedule. We appreciate your feedback and the opportunity to assist with your transport.
Thank you for taking the time to leave a review. We're pleased to hear that your transport experience went as planned and that everything came together successfully. We appreciate your trust in our team and are grateful for the opportunity to assist with your shipment.
J
James · 1 review · Verified · Experienced 2026-06-23 ·
★★★★★
Car arrived safe and sound
Car arrived safe and sound. Great notifications thank you
Reply from Hawaii Car Transport2026-06-23
We're glad to hear your vehicle arrived safely and that you were happy with the updates throughout the process. We appreciate your business and the opportunity to assist with your transport.
Easy to book drop off and pick up no problems, great communication from staff.
Reply from Hawaii Car Transport2026-06-22
Thank you for your feedback. We're glad the booking process was straightforward and that communication remained clear throughout your shipment. We appreciate you taking the time to share your experience and hope to assist you again in the future.
J
Joseph · 1 review · Verified · Experienced 2026-06-19 ·
★★★★★
As advertised
Was able to drop off the car and receive it when advertised with no hassle.
Only thing that needs improvement was that I waited on the phone a lot for scheduling appointments. Particularly scheduling the drop off appointment there seemed to be a lot of confusion.
But I was very happy with being able to drop off the car easily and receiving the vehicle on the stated timeline
Reply from Hawaii Car Transport2026-06-22
Thank you for your feedback. We’re glad everything went smoothly with your shipment and that the process met expectations from start to finish. We also apologize for the difficulty you experienced when trying to reach the port for scheduling, and we appreciate you sharing that with us. We’re happy to hear the overall experience was a positive one and truly appreciate your business.
We're glad the estimated delivery timeframe aligned closely with the actual delivery. Providing accurate information throughout the process is important to us, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future.
m
meg · 4 reviews · Verified · Experienced 2026-06-16 ·
★★★★★
It was simple
It was simple. I just hope that with continued great service the prices won’t go up.
Reply from Hawaii Car Transport2026-06-17
We're glad the process was straightforward and met your expectations. We appreciate your support and will continue working hard to provide dependable service and competitive pricing. We look forward to assisting you again whenever you need vehicle transport.