I have not received my order..
Hi Patricia, I apologize for the inconvenience. I was able to find your account based on your TrustPilot review. We’ll be reaching out to you soon to resolve this issue
Healthwarehouse.com (www.healthwarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 90% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Patricia, I apologize for the inconvenience. I was able to find your account based on your TrustPilot review. We’ll be reaching out to you soon to resolve this issue
Very reliable service, fast and always on time!
HEALTHWAREHOUSE ALWAYS DELIVERS AHEAD OF SCHEDULE AND KEEPS MY PRESCRIPTIONS UP TO DATE.
smooth, hassle free
Again, for the fourth time, my complete address was not printed on the mailing label so my prescriptions are floating around somewhere in Miami. I've contacted customer service each time and each time was assured that the complete address is on file. This time, I was advised that the coding to allow two address lines was adjusted so we wait again and see if the next refills arrive. In the meantime, I search miami for my prescriptions.
Health Warehouse is chock full of polite, professional employees! Always very helpful and accommodating. I have been doing business w/them for years and it's always a pleasure!
My medication always arrives early (before I am out of my last order) and everything is in good order. Couldn't be happier.
Twice I was promised my medication would arrive via overnight delivery and it never came! Then they charged my Visa twice for the medication, told me it would be rectified, and of course, it was not! I will have to call a 4th time to get the charge off my credit card and a 5th time if my medication doesn't come in 3 days, as promised. They did offer a solution that I call my doctor (at 3:45 on a Friday) and have them call in an emergency refill at my local pharmacy...at MY expense!
Medicine I truly needed I did not receive . Medicine I ordered one time was resubmitted for reorder . Mix up instead of satisfaction . Some hard to find over the counter meds were available and quite helpful .
great service. I plan to order about 10 days ahead, "in case" but rx arrived and all went well.
Continual problems receiving my prescription. my last order was placed on January 9th, it's now January 19th, still haven't received it. Also one representative told me I can 'auto order' so I would not need to call monthly. I did not receive my prescription. The medication was almost empty so I called again only to be told by a different representative that it was not possible for my prescription to be auto ordered. At least twice Healthwarehouse shipped my medication next day air, which they paid for. So frustrating.
Reordering my description was very easy and efficient. After a few steps I was through.
My refill prescription comes on time. Very easy, no hassle. Thank you.
The pharmacists are excellent and care that you get your medication on time. Through a winter snow storm, they still stayed in touch with me and shipped my medication out as fast as humanly possible and they were right on time ! Impressive since all shippers were canceled and the roads were treacherous. I have to add that their prices are unbeatable. 3+ years with them and very happy with their service!
My husband's medicine automatically ships each quarter, and is always on time. Prices are good, and shipping is free!
The new website was not working so I had to call Customer Care to place my final order for this year. The woman who helped me was wonderful. I placed the order on December 18th, and because I live in Wyoming, I paid the extra $10 to have it shipped USPS priority mail... 1-3 business days. I received an e-mail that my order shipped on the 19th. Great!! And then USPS (and I know it was the busiest time of the year) moved this package from KY to OH to CO to WY back to CO to WY to 50 miles north of me, having to pass through my town, and finally arriving on the 28th. So 3 business day would mean I would get it on the 24th. Not upset with Healthwarehouse, but as a senior on a fixed income, USPS just is not going to work for me.
Hello there -- Can you give us a call at 1-800-748-7001 and ask for a manager? We'd like to refund your shipping uncharge since it failed to delivered in the timeframe. Thank you!
The good people at Health Warehouse have always went the extra mile. I had a slight credit card mixup and the lady I talked to did a great job of helping me resolve the problem.
I had an auto reorder and somehow the computer only showed my script to be 90 for a 90 day supply when the actual script is 180 for 90 days. This is the 3rd computer glitch this year! Ugh!
Hi MC-- I can't like your TrustPilot account to your order. Can you give us a call at 1-800-748-7001 and ask for a manager? I'd like to trouble shoot and get this taken care of before your next fill. Thank you!
200 reviews matching