Healthwarehouse.com (www.healthwarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 90% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
Be VERY careful doing business with these people. Their system auto refilled my prescription for a qty of THREE, however my prescription was actually for a qty of ONE and they sent me ONE, but charged me for THREE. I had to call to get it resolved and received a email that the refund would post in 3 business days. Well over a week later and still no refund so I had to file a chargeback with my credit card company.
I'm so VERY happy to be DONE with this company and would NEVER do business with them again. I DO NOT TRUST companies that improperly bill customers because if the customer doesn't catch it then the company unethically and unscrupulously keeps the money. Sometimes dealing with these low level companies is just too much HASSLE.
Reply from Healthwarehouse.com2025-03-21
Hi Justthefacts, I can't link your TrustPilot account to your order. Can you give us a call at 1-800-748-7001 and ask for a manager? I'd like to trouble shoot and get this taken care of for you.
M
Michael Snyder · 1 review · Experienced 2025-02-10 ·
★★★★★
Quickly transferred prescription
Quickly transferred prescription from another pharmacy and delivered it.
R
Roberta Levine · 19 reviews · Experienced 2025-02-10 ·
★★★★★
Great job again
Great job again, Healthwarehouse. My OTC arrived just when I needed it. Thank you so much!!
Glenn D Rolloff · 7 reviews · Experienced 2025-02-10 ·
★★★★★
REPLACEMENT Prescription Response
Trying to get updates to a prescription updated and sent out normally takes a long time. I'm happy to say that in one week I was able to get my Dr to sign off, contact Healthwarehouse and get my need prescription mailed to me in less than a week. Well played!
G
Greg from Boston · 3 reviews · Verified · Experienced 2025-01-29 ·
★★★★★
This Rx has been sent to twice without…
This Rx has been sent to twice without requesting it.
It has been set up as auto reorder but I never requested it.
Furthermore, it was refilled much sooner than it could be used. Healthwarehouse must just want to pump out more orders. I now have months of this Rx on hand.
Reply from Healthwarehouse.com2025-03-18
Hi Greg -- I apologize for the inconvenience, I was able to locate your account from the TrustPilot review. We will be reaching out to you to get this cleared up for you.
B
Bill D. · 2 reviews · Experienced 2025-02-08 ·
★★★★★
Health Warehouse is always there
Health Warehouse is always there, always has meds in stock, and always on time. Thanks so much for years of excellent service.
K
Kelly Spencer · 2 reviews · Experienced 2025-02-08 ·
★★★★★
Always on time
Always on time. Great service!!!
M
Michael Scott Foster · 9 reviews · Experienced 2025-02-07 ·
★★★★★
Always responsive..
Always responsive... great people to deal with !
d
david billman · 1 review · Experienced 2025-02-05 ·
★★★★★
Accurate and EZ processes… website…
Accurate and EZ processes… website sensibly set up. Hope they can remain my mail order pharmacy!
Healthwarehouse has been amazing for over 10 years
Healthwarehouse has been amazing. I’ve been using them for over 10 years and they are reliable and responsive. Highly recommend!
R
Rain Smith · 2 reviews · Experienced 2025-01-31 ·
★★★★★
The right stuff
The right stuff, on time.
S
Steve F. · 7 reviews · Experienced 2025-01-10 ·
★★★★★
I mailed in a prescription
I mailed in a prescription, but HWH canceled the order because they didn't receive the mailed prescription in time. I had to recontact HWH to reorder the prescription. The prescription took a long time to arrive once it was reordered.
Reply from Healthwarehouse.com2025-03-21
Hi Steve, We apologize for the inconvenience you've experienced. Unfortunately, I am unable to locate your account from this review, but we would love to troubleshoot this issue for you in the future. Please give us a call at 1-800-748-7001 and ask to speak with a manager. We’re here to help!
C
CHRISTINE · 5 reviews · Experienced 2025-01-25 ·
★★★★★
Healthwarehouse For You & Pets
Healthwarehouse Customer Service is Great! They listen, are professional and resolve issues, concerns and answer questions. I have been with them for many years and highly recommend them for you and your pets meds.
