Healthwarehouse.com (www.healthwarehouse.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 90% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Carla Miller · 1 review · Experienced 2024-10-07 ·
★★★★★
I have had horrible experience with…
I have had horrible experience with getting my medication without a lot of hassle to get it the last few months. Also my doctor has had to prescribe me medication locally because the medication from Hwh is late. I place a call every three months to order my meds. Then I call at a later date to see if it is on it’s way and it’s not. Then I have to make several calls to Hwh and my doctor to get it straightened out. Then hope it is.
Reply from Healthwarehouse.com2025-04-29
Hi Carla, We’re very sorry to hear about your recent experience and the difficulties you've faced in receiving your medication. We want to help resolve this as soon as possible, but unfortunately, we’re unable to locate your account based on the information provided in your review. Please give us a call at 800-748-7001 and ask to speak with a manager directly. We'd like to better understand what's happening and work with you to find a solution. Thank you!
Customer service was very helpful, courteous in getting me back into my account. I got my order in a decent time frame. Definitely going to reorder 👍
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Rita · 13 reviews · Experienced 2025-04-14 ·
★★★★★
Oxytrol 3.9mg bladder patch
Easy ordering online.Quick delivery!
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Brian Baker · 2 reviews · Experienced 2025-04-01 ·
★★★★★
Great pharmacy
As always Health Warehouse delivered my prescription right before I ran out. I have never had a problem as I always receive my prescriptions before I run out.
When you switched over to your new system my order fell through the cracks, however, I called to see where my order was and you stepped up and made it all good and on time!
Thank You!
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Kevin Huffstutter · 1 review · Experienced 2025-03-25 ·
★★★★★
Great Everything
Great website. nice delivery, excellent packaging.
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Richard Norris · 1 review · Experienced 2025-03-28 ·
★★★★★
On time all the time!
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Lindsey S · 1 review · Experienced 2025-03-17 ·
★★★★★
The lady that took my information and…
The lady that took my information and payment was kind and patient. However, the address was wrong and got returned to the post office.
Reply from Healthwarehouse.com2025-03-25
Hi Lindsey, I sincerely apologize for the issues you're experiencing. I’d like to resolve this for you, but I’m unable to link your review to the order at the moment. Could you please give us a call at 1-800-748-7001 and ask to speak with a manager? We’ll make sure everything is sorted out, including setting your correct shipping address. Thank you!
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Eric · 3 reviews · Experienced 2025-03-14 ·
★★★★★
NEVER AGAIN
You told me it was time to renew my meloxicam prescription so I did. You told me it was ready for shipment after you charged me for it.
Then you said some rule would keep you from sending it for several months, but you never offered to allow me to cancel the order and get refunded. Is this some kind of scam. You did this last time, and when you finally sent it, I was away on extended vacation and the prescription ended up being held in the post office for months until my return. YOUR RULE IS RIDICULOUSLY INCONVENTIENT FOR PEOPLE WHO TRAVEL A LOT FOR EXTENDED PERIODS.
This doesn't work for me. You're not even the cheaper alternative any more.
REFUND MY MONEY AND CANCEL THE ORDER!
ERIC RUSBY
Reply from Healthwarehouse.com2025-03-21
Hi Eric, I apologize for the inconvenience. I was able to find your account based on your TrustPilot review. We’ll be reaching out to you soon to resolve this issue
Always happy with Healthcare. Customer service is excellent.
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Jim Laine · 1 review · Experienced 2025-03-06 ·
★★★★★
Online Refill Issues....again
I've been a customer for at least 5 years and all refill prescriptions were easy to do online without a problem until the so-called "upgrade" which took at least 2 years to complete. I tried to refill the exact same prescriptions under the new website and all was going pretty good until one of the meds did not let me pick my doctor. The other two meds were fine but when I clicked on my doctor numerous times nothing happened. So I had to give all the prescription info to a customer service rep who had to place the order for me which is contrary to why businesses have a self service option...IF IT WORKS.
Reply from Healthwarehouse.com2025-03-18
Hi Jim -- first, I'm really sorry about the issues. You shouldn't ever feel frustrated by your pharmacy. Next, I wanted to ask if you can give us a call? I can't link your review to order, but I want to make sure we figure out what's going on. Can you call 1-800-748-7001 and ask for a manager? We'll get you taken care of and set up well for future fills. Thank you!
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Mark Hillman · 1 review · Experienced 2025-03-13 ·
★★★★★
AWESOME!
Friendly, efficient & professional. Quick delivery
Get prices on meds!!!
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Kimberly · 7 reviews · Experienced 2025-03-11 ·
★★★★★
Intuitive Service Representative
The representative who helped me was intuitive to exactly what I wanted to resolve. We focused on that and had my issue taken care of somewhat quickly - had to be on hold for a bit, but not too long. We were able to solve the issue and make sure it was resolved for future orders.
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Joel Breuer · 2 reviews · Experienced 2025-02-26 ·
★★★★★
Quick and simple.
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Jason · 1 review · Experienced 2025-03-03 ·
★★★★★
Sent medication to wrong address
Sent the medication to the billing address rather than the shipping address. As a result, I had to pay for the shipping to the correct address. When I spoke to a representative, they had no explanation as to why this occurred, only something about a new system. I can only hope the situation is actually resolved and won't happen again in the future.
Reply from Healthwarehouse.com2025-03-18
Hi Jason -- first, I'm really sorry about the issues. I wanted to ask if you can give us a call? I can't link your review to order, but I want to make sure we figure out what's going on. Can you call 1-800-748-7001 and ask for a manager? We'll get you taken care of and make sure the correct billing address is set as a default, and the correct shipping address is set as a default.
I never have to worry about receiving meds on time with Healthwarehouse. When a prescription has no refills, they let me know well in advance and automatically contact my physician for a new prescription. That along with great prices makes it a wonderful place to get your medications!
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Keith Moyer · 1 review · Experienced 2025-02-27 ·
★★★★★
I CALLED HELP DESK AND THEY WERE ABLE…
I CALLED HELP DESK AND THEY WERE ABLE TO ANSWER MY QUESTIONS AND RESTORE MY LOGIN PASSWORD.
