Healthy Paws Pet Insurance

Healthy Paws , excellent coverage

Healthy Paws made claim submissions and reimbursements very easy and their coverage has been tremendous. I highly recommend them.

Always raising rates!!

Always raising rates!!! Insane... I start off paying $32 a month for 90% coverage and now I pay $95 a month for only 60% coverage. and on top of that you can't change back to more of a deductible for a lessor rate

Nice and easy process to file my claims…

Nice and easy process to file my claims and very fast decision making on what will be covered and paid. Then very fast payment even without direct deposit.

I have two rescued dogs

I have two rescued dogs and this is the first time that I have pet insurance coverage (7 previous rescued bichons). Very happy with the Healthy Paw's customer service, speed of paying claims, and the claim process. Clear instructions. Coverage outlined in non-legalize language. Highly recommend.

Very responsive to claims and makes the…

Very responsive to claims and makes the process easy!

Rip off company

Don’t believe the reviews. This company is charging me over $400 per month for my 10 year old dog. Beware of this price gouging company. Shame on you, Healthy Paws.

Pet insurance is worth it!

One of the best decisions I made was to purchase pet insurance for my furry companion. My pet has been in and out of the vets office for most of this year and I am grateful that I can focus on his health while healthy paw insurance covers the majority of the expense. My only regret is not having signed up for pet insurance sooner.

Been a customer for 6 years and never…

Been a customer for 6 years and never really had to use the service and kinda felt bad about paying for it. Then my dog contracted Glaucoma and I am sooo glad I had Healthy Paws. Had about 7-8 visits and an operation. The claims were easy to submit and the reimbursement was quite speedy. I waited about a month until everything was managed and submitted at once. I’ve technically still paid more for the insurance than my disbursements (lol). But the peace of mind is worth it

It’s pretty sad when the insurance…

It’s pretty sad when the insurance company pick because of its coverage lowers your rate when your animal turns eight years old because they cannot afford to do it. Bad business on your part I’ve let everyone know that they should not subscribe to Healthy Paws when they get a new pet. I’m in the animal industry and people always ask me what insurance and I will not be recommending your insurance company.

ThHealthyere's a lot of insurance companies…

There's a lot of insurance companies out there I manage a large Veterinary Hospital I recommend healthy Paws to everyone my experience with this company has been great they look at your claims and send you back whatever you have coming in a fast time

No Haggle...JUST RESULTS!

1- Simple process to submit claim via mobile phone 2-Reimbursement was in my bank account within 2 days. 3-I called to ask a few questions and customer service was professional, thoughtful, purposeful and thorough while friendly at the same time. 4- No haggle...just results ...EXCELLENT!

Outstanding and reliable coverage for our cat, Mango!

Healthy Paws has been incredible to work with. From Mango’s initial vet visits and ER trips all the way to a major surgery bill, every single claim we submitted was processed seamlessly. Reimbursement was in our account within two days of sending the required documents. We also love that our policy includes the 24/7 Airvet feature for quick virtual vet advice. It has saved us so much unnecessary stress. Their team is fast, dependable, and completely hassle-free. Highly recommend!

Very easy to reach

Very easy to reach, terrific service. Fast and thorough !

Young dogs can get sick too, invest before it’s too late

I would tell people how much I’m paying for pet insurance a month. Literally everyone called me insane and told me it wasn’t going to work or my dog was too young I didn’t need to pay for it now. That was all before my dog got diagnosed with life threatening chronic disease at the age of 4. What it took for him to get diagnosed and treated for this disease was thousands of dollars spent in ER clinics visits and overnight stays. He will need to be on medication and receive monthly care and injections for the rest of his life. As a young woman looking to buy a house and start a family soon, that adds up very quickly. Thankfully I didn’t listen to anyone else and still paid my monthly pet insurance fees to healthy paws. After the first claim (reading through his 200+ page medical reports), I now get reimbursed within a few days. My pup is doing great now but he still has his moments when he’s not feeling great and I’m so thankful I don’t have to make the tough decision of getting him the care he needs or paying rent. Thanks to healthy paws, I can call the emergency vet clinic and how I’m going to pay for bills is not even on my mind. Healthy paws has definitely made a positive impact on how mine and my pup’s life is turning out. I don’t even want to imagine what position I’d be in without them.

Healthy Paws Pet Insurance was there…

Healthy Paws Pet Insurance was there for my dog Stevie when he was diagnosed with glaucoma and, after about six months of glaucoma treatment, had to have his right eye removed because the eye drops weren't working anymore. They were easy to deal with, and having this pet insurance made an extremely heartbreaking process a little easier. I highly recommend them.

After weeks and weeks of phone calls…

After weeks and weeks of phone calls and repetitive emails from Healthy Paws requesting the same information they were provided by myself and my vet's office, my claim was resolved. Worst customer service I have ever experienced.

I was a Healthy Paws customer for over…

I was a Healthy Paws customer for over 9 years, since my dog was a puppy, and added my second dog about 2 years ago. In that entire time, I never missed a payment. My payment card was compromised and had to be replaced. In the process of updating accounts, I didn't catch that Healthy Paws' billing hadn't been updated with the new card. I missed the notice they say they sent, and the policy was cancelled for non-payment. When I reached out, I explained the situation, asked to pay the past-due amount immediately, and requested reinstatement given my long, clean history. I called, I emailed, and I sent a written follow-up. Every response was the same: they could not reinstate the policy and I would need to enroll in a brand new one. Nine years of loyalty and a perfect payment record apparently counts for nothing the moment a single payment is missed for a documented, one-time reason. I ended up shopping for and switching to a different insurer entirely (for MUCH better coverage and CHEAPER!). If you're weighing long-term loyalty as a reason to choose this company, know that it won't buy you any flexibility when something goes wrong.

When you need the insurance you’ve been paying for the most, Healthy Paws does this

I’ve had Healthy Paws insurance for my cat for 10-years, despite the premiums going up every single year. Last year’s increase was a full 20%. For years I’ve had a $500 deductible and 90% reimbursement rate. Last December, the month prior to renewal in January, the company unilaterally decreased the reimbursement rate to 70%. Their explanation for this was that “older pets sometimes needing more vet care”. Which is code for, “We’re increasing your premium by 20%, reducing your reimbursement rate, and you’re stuck with us because your pet has a pre-existing condition no other insurance will cover and we’ll just make sure we make more profit than we have to pay out”. It’s a disgusting and should be criminal act of profiteering. Fortunately for Healthy Paws, because I know all they care about is their profit margins, my cat has an aggressive form of cancer and pretty soon they won’t have to worry about reimbursing me for anymore vet care because she’ll be dead. At a time in her life when I’ll need to provide her with vet care in order to just be as comfortable as she can, I now have to factor in what I can and cannot afford for her care because her insurance company is more concerned about squeezing out every penny by refusing to reimburse me at the rate I contracted for and have been paying higher premiums for every year for a decade. It’s absolutely disgusting. Avoid this company at all cost.

very quick and responsive

Fur baby checkup

Fabulous customer service, prompt and courteous replies and feedback if anything like extra paperwork is required. My baby, even though her senior years are right around the corner, we’ll grow old together. Healthy Paws has given this senior peace of mind knowing that they will always be there for the hiccups in our lives. Courteous, friendly and very responsive to all my questions. Thank you… Very happy pet owner.. 🐶🐾