Hidizs specializes in developing affordable premium digital audio players(DAP), such as AP80, AP200 and AP60 Pro mini HiFi players. Hidizs possesses its own R&D capability over the whole audio reproduction chain, including key audio processing algorith...
Written by the business, not verified by us.hidizs (www.hidizs.net) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the exceptional sound quality of the audio devices, noting that music sounds extremely clear and immersive. People also appreciate the prompt shipping service, mentioning that items arrive quickly, securely protected, and in pristine condition. Furthermore, consumers consistently value the stylish presentation, design, and overall premium build quality of the products. However, some people mentioned experiencing delivery delays, lost packages, or altered shipping methods during transit. Additionally, a few reviewers noted occasional technical defects, such as Bluetooth connection problems, faulty USB-C connectors, or broken power buttons that caused frustration.
Auto-generated from all reviews of this business. For reference only.I got my iems promptly after the kickstarter campaign finished. The iems themselves were fantastic. I was very happy with the clarity and the sub-bass of the MP145pros. Also, the included accessories made the whole experience even better.
The company got my address completely wrong. The package came all the way to my city just to get returned back to the company. Once I contacted the company about my package that's when I was told the address was incorrect. I informed them that I entered it correctly so it had to be on their end. Company said that I didn't need to worry when they received it back they would send me a new tracking number which I never received. Contacted them back and I was told about the address again and given a tracking number which showed it was returned back to them. Company said that I needed to contact my local post office which I did and post office confirmed they entered the address completely wrong and that it was sent back to them. So, at this point I decided I didn't even want the product. Now the company keeps telling me about the address being wrong and trying to still mail the product back to me when I have said multiple times I don't want to do business with them. Company also asked me to split my money with them because they have lost resources that allow them to see that the package came back to them. Hmmmm! What type of company asks such a question? So, I have already informed my bank. To the world order at your own risk. You may get lucky, but unfortunately for me, I didn't. Thanks
Excellent quality earphones and good communication about the purchase.
Amazing service highly recommend. If you want amazing IEM's purchase MK12 Ducbloke Edition they sound incredible
great products, amazing pricrd
Very good service, quick response, well packed item. So far the player seems solid.
Great. Fast shipping. Highest quality planar buds you can think of. MP145 amazing. But ! The cable is thin and cheap. The cable can not bring the best performance on the MP145 IEMs . You need a proper thick high quality audio cable . But for the price its nothing to worry about.
The packaging was great. Item came undamaged. The MP145 Pro IEMs are fast becoming my favorite set. Shipping a bit slow though.
I ordered the AP80 Pro Max for my dad as a present. The delivery was good, considering the package was sent from China to Germany. The player arrived and my dad was very happy. The features of the player are nice, my dad was impressed. The real star of the show was the customer support, we had issues with the player, it had a technical defect. The support handled the issue very fast and EXTREMELY well! Hats off to Sean! I was so pleased with the service that I even offered a review myself.
After having a bad experience with a courier. I informed Hidizs who chased up the courier regarding my delayed, discoverd that my package had been lost. The courier told me to get in contact with Hidizs as it was the policy between them regarding lost property. Hidizs gave full support through out and offered to replace my item. Which arrived this time, although still not happy with courier how it was delivered. Would recommend Hidizs for quality product and service.
Great service as always, product fits great enhances bass frequencies as you get a good seal. Non irritable so no issues using for prolonged periods. Personally prefer them over all others I've tried which is a lot
When I needed to change the colour your customer service were very helpful. The same when I needed the tracking number. The player arrived quickly 😃😃😃😃😃😃😃😃😃😃 😃😃😃 u
I was really impressed with the style, size, and price of my AP80 Pro X. However the biggest problem was the Bluetooth connection. In any busy area, the music would drop in and out. And my power button broke (needs to be made stronger). I decided to give Hidizs another chance when I heard they were releasing the Pro Max and had upgraded their Bluetooth. Never again because it still have the Bluetooth issue. Sad because I really like their products, especially their headphones.
I have not received my MP145 iem order. In the past I have ordered and received two shipments in a timely fashion. This time however.....my package seems to be lost!
My AP80 Pro Max does not show any music data (artist, song title, lp art, etc) on my car's head unit when connected by Bluetooth. Everything shows up when connected by USB.
I stream Pandora, and I can't do this with the Hidiz. As a music player, it is a good value for money. I prefer the Hiby RIII 6 because I can stream the service of my choice. The Hidiz should upgrade to Google Play with wi-fi so the customer can make that choice for themselves.
I ordered a MP145 Planar Magnetic Driver in ear monitors and they failed to deliver them. Sent 3 different tracking numbers to 2 different countries. Now they insist I received it. The customer service sucks!
AP80 PROX MAX - 0/100 customer service - item dead promised a credit still waiting IMHO avoid this firm
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