HomeAdvisor (www.homeadvisor.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has replied to 64% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Joel, from JB HANDYMAN did a FANTASTIC JOB on the projects here at my home. Craftmanship was SUPER, precisely done and clean. They did the Gazebo installation, repair and plumbing, and shower upgrades were superbly done. The crew were courteous, respectful and trustworthy. I highly recommend their service.
Reply from HomeAdvisor2026-07-30
Hi Rhodora,
Thanks for the great feedback!
We are happy to hear that you had such a positive experience with JB Hanydman. Be sure to leave a review if you haven't already, either through the app or by calling us at 866-986-5478.
Enjoy the rest of your day
Best,
Klaidy CX Team
J
Jack Farrington美国 · 1 review · Experienced 2026-07-02 ·
★★★★★
Called Mike from Grendi Construction
Called Mike from Grendi Construction, he was here at 7pm and He looked at my attic Fan and we agreed to replace it.
He Gave Me A Fair Price and By 8:45 Pm the new Fan Was in . His worker did The removal and He completed the inside connection.
Very Professional and all Old Parts removed !
Great Job ! In this Heat Wave He Came to us ASAP. Never thought I would be able to get this done today .
I Highly Recommend Him !
Thank You Mike !
Jack Farrington Clark, NJ
Reply from HomeAdvisor2026-07-03
Hi Jack,
Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects to. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi.
Best, Ammi AngiSupport
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Stephan Shivvers美国 · 2 reviews · Experienced 2026-06-18 ·
★★★★★
Absolutely sucks!!
Absolutely sucks!!! I gave a negative review of a company and was blocked from their website!!! Don’t believe anything on their website!!!
Reply from HomeAdvisor2026-06-19
Hi Stephan!
We apologize for any frustrations or technical difficulties you experienced. Please call our Customer Care team at 888-811-2644 and we'd be happy to troubleshoot the issue.
Best,
Linda from Angi.
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Ed Zendejas美国 · 2 reviews · Experienced 2026-06-03 ·
★★★★★
CONSUMER WARNING
CONSUMER WARNING
Superior Appliance Repair
Frisco, TX
WHAT HAPPENED
Called to have a refrigerator hinge repaired. A technician arrived as scheduled — but immediately asked to borrow a ladder, something a professional should bring. He then showed a $350 quote on a phone calculator with no itemized breakdown, and was unable to explain the charges due to a serious language barrier.
PROBLEMS ENCOUNTERED
Technician arrived without basic tools (had to borrow a ladder — a liability issue)
No written or itemized estimate — just a number on a calculator
Unable to communicate clearly due to language barrier
Accepted $100 deposit for parts with no timeline given for return or delivery
No work order on file when following up the next day
Manager called back, found the order, but had no answers and never called again
No repair was ever completed
FINANCIAL LOSS
AMOUNT PAID — NOTHING REPAIRED
Deposit for parts that never arrived
$100
🚫
Do not use this company.
Unprofessional service, no accountability, and unresolved charges. This has the hallmarks of a scam operation.
Reply from HomeAdvisor2026-06-08
Hi Ed!
We are sorry to hear that your experience with one of our pros was anything less than positive. If you have not done so already, feel free to share your feedback by writing them a review either through the Angi app or by calling our review hotline at 866-986-5478. We're also happy to look into this and assist with your work quality concerns. Please reach out to us at [email protected] or give us a call at 888-811-2644.
Best,
Linda from Angi Support.
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David Brown美国 · 1 review · Experienced 2026-05-14 ·
★★★★★
Power Play Electric was very…
Power Play Electric was very professional and pleasant to be with. He offered same day help. Ahshaar Usama also said that he had 24 years of experience.
Reply from HomeAdvisor2026-05-17
Hi David! Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects with. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com. Best, Linda from Ang Support.
West Heating & Cooling provides quality service, I contacted Mr. West for problems with my heating unit not working, he was on time, professional & knowledgeable. Highly recommend!
Reply from HomeAdvisor2026-04-26
Hello Karen. Thank you so much for taking the time to provide feedback. We are happy to hear that Angi has been a great resource for you.
Best,
Pablo
Angi Support.
Don't trust anyone from this site. Posted a job about a simple plumbing job. One Guy made an appointment to view the job. Then cancelled, tried to reschedule he ignored me. Another did come look at it. Said he would do it. Guy overcharged me. Took weeks to get an invoice. And now I have to call someone to come fix the shitty job he did.
Reply from HomeAdvisor2026-04-23
Hi Shannon,
Thank your for your review. I apologize for the issues you came across. It sounds like you've had a really tough time finding reliable help for your plumbing needs, and we appreciate you sharing your experience. It’s incredibly disappointing when appointments are canceled and the quality of work doesn’t meet expectations, especially when you're relying on professionals to get the job done right.
Your feedback is really important to us. Don't hesitate contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
Best,
Fernando.
Angi Support.
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Darnell美国 · 1 review · Experienced 2026-04-21 ·
★★★★★
Bickworks Property Restoration
BRICKWORKS PROPERTY RESTORATION
Masonry/Concrete
Hired the company in August 2024 to replace my entire driveway and side walk, Paid $22,000, In April 2026 I notice that panels were chipping (approximately six panels). Manager came out and immediately said there was a one year warranty on their work, but they would do a courtesy repair and repair two panels. When the workers came out they informed me that if they did the repair, the repaired pieces would be darker than the other12 panels. I asked the company why wouldn't they repair the other four panels and they said they were doing me a courtesy and would only repair two panels. Is this the type of business you would want to work with. You spend $22,000 on home improvement and 1 1/2 years later, that improvement depreciates your property value. Than they won't fix obvious flaws in the work they did. I wonder what other people think and actual masonry professionals. Other seniors watch out for this company because they do poor work and their customer service is terrible.
Reply from HomeAdvisor2026-04-22
Hi Darnell, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
Best,
Fernando.
AngiSupport.
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The Scorpion美国 · 2 reviews · Experienced 2026-04-12 ·
★★★★★
I hired daugherty construction to…
I hired daugherty construction to repair holes in my room from a satellite dish the young men that came out that morning climbed on a ladder above my central air unit it was raining that day I asked him that they wanted to finish the job they said yeah when I got home from work that day I turn my air on and it wouldn't work I called the HVAC people to come out they told me the earliest they could come was Friday they came out and immediately he noticed a huge footprint and roofing nails inside my central air unit I have called the company Daughterty construction finally today I got an email stating his employees did not step one or drop anything on my unit yet there is a huge footprinting I have my security cameras to show at 7:30 that morning there was nothing wrong with my unit it was flat they are not owning up to their damages so now I am taking them to court if they didn't tell they boss if they left nails in the unit do you really think they will tell him they stepped on it
Reply from HomeAdvisor2026-04-22
Hi there, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
Best,
Fernando.
AngiSupport.
Hired Debco services from Derby to clean my ducts and fireplace. As they walked trough the yard in the mulch they didn’t take there shoes off. Large black footprints all over my carpets. Had to have carpets professionally cleaned to remove stains
Reply from HomeAdvisor2026-04-16
Hi Vinny, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Estefany AngiSupport
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Mona Kahn美国 · 1 review · Experienced 2026-04-07 ·
★★★★★
Expert tile company …
If you want a beautiful and expert tile experience, you will call Family Marble Tile Restoration. .their knowledge and expertise, and respect for the client is
Rare these days!My tiles on half my indoor terrace were all broken up due to faulty application, and heat combined. Some tiles were broken, which they fixed seamlessly. I. recommend this company highly! Guest
Reply from HomeAdvisor2026-04-09
Hi Mona, thanks so much for sharing with us your positive experience with this pro! We are pleased to hear that Family Marble Tile Restoration did such a great job on your tile. Be sure to also share your feedback with him directly on his Angi profile. Thank you for your positive rating! Best, Ammi, AngiSupport
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Patrick Fresh美国 · 4 reviews · Experienced 2026-03-25 ·
★★★★★
No communication
No communication. Appointment was automatically scheduled without communicating or confirming that i was available.
Technicians were dispatched 2 separate times without confirming my availability.
Reply from HomeAdvisor2026-04-05
Hi Patrick, We regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Ammi AngiSupport
We are super impressed with crews work efficiency and eagerness to pleass .They came with really great tools to work with .The boss kept us posted as to when coming .Also very reasonable for the work done!
Reply from HomeAdvisor2026-03-26
Hello there, thank you for your wonderful review! We are so pleased to hear that they did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478. Best, Estefany CX Team,
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Betty美国 · 9 reviews · Experienced 2026-03-23 ·
★★★★★
I recently needed to hire a contractor…
I recently needed to hire a contractor for some plaster, drywall and paint repairs in my home. I hired S and S Plaster Drywall and Paint, out of St. Charles, MO. All I can say is WOW! 5 stars all the way. Petey and his crew are professional, polite, efficient and did a fantastic job at a reasonable and fair price. If you have any need for this type of work, contact S and S. Thanks Petey!
Reply from HomeAdvisor2026-03-24
Hello Betty,
Thank you for your wonderful review!
We are so pleased to hear that they did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Best,
Hector CX Team
J
Jason Gorman美国 · 3 reviews · Experienced 2026-03-19 ·
★★★★★
Rude voice messages from Angi.com sales rep Tyler
For professionals looking to get your name out to the public, never use Angi.com or Home Advisor.
I got a call from Tyler, with Angi.com, today. When he started his pitch, it wasn't a good time for me to talk & I was busy on another call. I asked him if I could call back, said thanks, and then disconnected the line so I could return to my other call.
Tyler's response on my voice mail was as follows (verbatum):
"No, because you rudely hang up and just because you say thank you is not, okay. You told me to call you back."
"Yeah, you're probably not a good fit anyway. I apologize for even thinking that I I should call you back because you asked me to call you back at the end of the month. So good, luck man. Hopefully you, uh, don't treat your customers like that."
Based on Tyler's unprofessional response, and based on Angi.com's low review rating overall, I would never recommend Angi.com or home advisor to businesses looking for advertisement through Angi.com or customers looking for help with their home needs. I feel bad for professionals who have signed up with Angi.com.
I am working to file a formal complaint with Angi.com's management, but I've already been on hold for an hour.
Reply from HomeAdvisor2026-03-19
Hi Jason, we appreciate your feedback, and apologize if any experience you had was anything less than positive. If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected]. We are here to help. Best, Ammi from Angi.
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Steven G美国 · 3 reviews · Experienced 2026-03-13 ·
★★★★★
Almost impossible to cancel a consumer…
Almost impossible to cancel a consumer annual account for which I was being billed $19.99 a year. No option to cancel online. You must call in and then be transferred to multiple people. Hopefully, I won't be charged again next year as I think I have canceled the account, but it was hard to understand the customer service representative.
Reply from HomeAdvisor2026-03-13
Hi Steven, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you. Best, Estefany CX Team.
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the kiddd美国 · 1 review · Experienced 2026-01-21 ·
★★★★★
RIP OFF TREE SERVICE
I HAVE NEVER HAD A SERVICE COMPANY COME TO MY HOUSE REGARDLESS OF WHAT THE SERVICE ENTAILED THAT PERFORMED AS BAD AS MITCH DRAKE TREE SERVICE.JO BLO'S TREE SERVICE WOULD HAVE DONE A BETTER JOB FOR HALF THE PRICE. I WOULD RECOMMEND USING ANYONE BUT MITCH DRAKE TREE SERVICE.
Reply from HomeAdvisor2026-02-24
Hi there,
Thank you for your feedback.
We regret to hear about your experience and sincerely apologize for any frustrations this has caused. Feel free to leave the pro a review either through the app or by calling 866-986-5478. If you have any further concerns we may address, please reach out to us at [email protected], and we'd be happy to assist.
Best,
Hector CX Team
D
David Martinovich美国 · 1 review · Experienced 2025-02-19 ·
★★★★★
I have hired All American Hardwood…
I have hired All American Hardwood Floors for several years, and their work has always been extremely professional. They have always provided quality work for a fair price. If you are looking to find a company in this field, I would highly suggest using them.
Reply from HomeAdvisor2026-02-19
Hi David,
Thank you for your wonderful review
We are so pleased to hear that they did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day
Best,
Klaidy CX Team
E
Evgeniy美国 · 3 reviews · Experienced 2026-01-03 ·
★★★★★
Avoid Homeadvisor and all other…
Avoid Homeadvisor and all other companies they owe.
Canceled my account the next day, never received the promised refund, and Angi claimed it was “completed” without proof. Bank confirmed no refund was sent. Despite this, Angi kept billing me, threatened collections, and even charged my card $440 without authorization on Feb 2, 2026. Extremely frustrating and poorly handled.
Reply from HomeAdvisor2026-02-17
Hi Evgeniy,
Thank you for your feedback
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
We're here to help
Best,
Klaidy from Angi
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Bill Wheeler美国 · 1 review · Experienced 2025-12-18 ·
★★★★★
First Light Home Services did an…
First Light Home Services did an excellent job replacing our roof and supporting us through a very difficult insurance process.
Joshua started our storm damage claim with our insurance company in early February 2025 and stayed supportive even after multiple denials. We eventually hired a public adjuster, then an attorney, and finally got approval in mediation in October 2025. First Light was ready to go as soon as the claim was approved.
Chase, our Project Manager, and Keieth, our Site Supervisor, ran a smooth project with skilled, respectful crews and thorough cleanup. Adam in the office kept us informed step by step, and Katie handled the invoices and payments clearly and professionally.
They installed a full GAF roofing system with the Golden Pledge Warranty, which gives us confidence in both the materials and workmanship. Our roof was completed on December 18, 2025, and we are very pleased with the results.
We highly recommend First Light Home Services for any roofing work.
— The Wheeler Family (Ruthan & Bill)
Reply from HomeAdvisor2025-12-26
Hi Bill, Thanks so much for sharing your feedback about this pro! We are so pleased to hear that he did such a wonderful job with your driveway. If you haven't already, be sure to write him a review either through the app or by calling our review hotline at 866-986-5478. Best, Estefany, AngiSupport
