HomeAdvisor (www.homeadvisor.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has replied to 64% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Hired DR. Fix It To fix water dripage in bath tub. They put a kit in existing faucet took all of 15 minutes. Charged me $650. I'm 85 years old and on a walker. This is a rental and I just told them to take care of it. I could not go over there, I just trusted them. They sure ripped me off, I got their name from Home adviser's. This Company should be removed from your list. There associate talked to a woman owner and she said nothing could be done after my hounding and reviews she did refund me $64.00 Big deal I still got ripped off.
Reply from HomeAdvisor2025-03-26
Hi Elaine,
Thank you for bringing this to our attention. We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644.
We're here to help.
Best,
Hector CX Team
G
George perry美国 · 3 reviews · Experienced 2025-02-24 ·
★★★★★
Great service and installation from…
Great service and installation from Home Genius Exteriors on my roof! Roofers were hard working and did a fantastic job, Cleanup was exceptional. Project manager Mark Johnson the project manager was professional and answered all my questions and not a single complaint from me!
Reply from HomeAdvisor2025-02-24
Hi George,
Thanks so much for sharing your feedback about this pro!
We are so pleased to hear that they did such a wonderful job with your roof. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day ahead! 😄
Best,
Hector CX Team
S
Strummer美国 · 4 reviews · Experienced 2025-02-01 ·
★★★★★
Within seconds of submitting a request…
Within seconds of submitting a request for a bathtub replacement my phone began to melt with telemarketer reps and phone-pressure scammers. All hours of the day & night. Same places calling under different fake numbers. Cancelled the request in the app, but to no avail. Still constant telemarketing, no local, independent contractors.
Reply from HomeAdvisor2025-02-05
Hi there,
We apologize for any unwanted communication you've received. Please send your contact information to [email protected] and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644.
We look forward to hearing from you soon.
Best,
Estefany CX Team
A
Afgooon美国 · 1 review · Experienced 2024-12-30 ·
★★★★★
They partner with companies that take…
They partner with companies that take your information and submit to angis and you will receive spam calls non stop. Just google a local contractor
Reply from HomeAdvisor2024-12-30
Hi Afgooon,
Thanks for your feedback.
We apologize for any unwanted communication you've received. Please send your contact information to [email protected] and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644.
We're here to help.
Best,
Klaidy CX Team
M
Matt T美国 · 3 reviews · Experienced 2024-12-20 ·
★★★★★
Absolute worst way to spend money as a…
Absolute worst way to spend money as a contractor. Promises leads, sends nothing more than harvested data. 3 months and I was only able to establish and schedule a meeting with one lead. The rest were dead numbers, no replies at all, claimed they were not even looking to remodel, or sent some strange sounding message back. When I reported to the BBB they claim that they never promised I would sell to the leads- that's not the complaint, the complaint is you cannot even establish contact!
Reply from HomeAdvisor2024-12-21
Hi Matt,
Thank you so much for sharing your feedback with us,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. It is very appreciated for bringing this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need with our customer service, You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We look forward to hearing from you soon.
Best,
Estefany CX Team
r
ronald robinson美国 · 1 review · Experienced 2024-12-03 ·
★★★★★
Horrible
As a small business owner I used home advisor / Angie Leeds for 3 years and two out of the three years has been horrible. I was charged for leads on multiple different occasions without accepting them and while my account was supposed to be paused. I've called multiple times tried to get reimbursed for the leads that I was charged for that I did not accept. There was also leads that was sent to me that I was accredited for and while my account was paused / inactive I was charged back for those credits for leads that I wasn't supposed to be charged for. All in all working with them is a complete nightmare.
Reply from HomeAdvisor2024-12-03
Hi Ronald,
Thank you for taking the time to provide feedback about your experience with our team. We apologize that your experience with us wasn’t positive, this is not the kind of service we want for you. We will work with them directly to address what happened here and increase the quality of our support in the future. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We´d love to look into this for you.
Best,
Estefany CX Team
Most of the time, they hound you with phone calls to see if you want to book someone. But, in my case, a pro called off at the last minute three times in a row. I am done. They insisted that someone would come the third time. NOPE. Do not use these people if you can help it.
Reply from HomeAdvisor2024-11-27
Hi Christine,
Thanks for sharing your feedback.
We apologize for any unwanted communication you've received. Please send your contact information to [email protected] and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644.
We look forward to hearing from you soon.
Best,
Klaidy CX Team
C
C.美国 · 3 reviews · Experienced 2024-11-04 ·
★★★★★
I've been working with the Island Girl's Cleaning Crew for 2 years.
I've been working with the Island Girl's Cleaning Crew for 2 years. I've so appreciated their dependability. They are here once a month cleaning, dusting, mopping the floors of our living room, dining room, kitchen, office, 2 bedrooms and 2.5 baths of our 2-story home. I know I can count on them to confirm their time/date of arrival. Importantly, the crew is trustworthy and fairly priced. They do a very good job such that I never worry about drop in visitors seeing a dusty, unkempt house. I'm very happy to have found them!
Reply from HomeAdvisor2024-11-29
Hi Cynn,
Thanks so much for sharing with us your positive experience with this pro!
It's great to hear that you have found Island Girl's Cleaning Crew and you have entrusted your House cleaning for 2 years in a row. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Enjoy the rest of your day! 😊️
Best,
Klaidy CX Team
c
customer美国 · 2 reviews · Experienced 2024-11-14 ·
★★★★★
worst company to try and work with
worst company to try and work with. Started 3 years ago and never received anything and only cost me money. They gave me credits to work with but then said They did not want to work with us and kept the credits. They had a third-party call and ask me a lot of info which I declined to tell them anything because Angi/HomeAdvisor didn't tell me they would call spent over 100 hours over three years and did not get anything. There are better ways to get customers.
Reply from HomeAdvisor2024-11-29
Hi there,
Thanks for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We look forward to hearing from you soon.
Best,
Klaidy CX Team
A
Anthony美国 · 1 review · Experienced 2024-10-27 ·
★★★★★
Fence repainted and patio tiled.
I needed a fence repainted and our cement patio tiled. Both projects were completed by M&R Janitorial and Handyman Services. Mason gave us the best estimate, was fast and efficient and completed the jobs in record time. I highly recommend Mason and M&R Janitorial and Handyman Services for your next project. Thank you Mason. Anthony M.
Reply from HomeAdvisor2024-11-29
Hi Anthony,
Thanks so much for sharing with us your positive experience with this pro!
We are pleased to hear that Mr. Mason from M&R Janitorial and Handyman Services did such a great job on your Fence repainting and your cement patio tiled. Be sure to also share your feedback with him directly on his Angi profile.
Enjoy the remainder of your day! 😃️
Best,
Klaidy CX Team
I was looking for some high end engineered concrete work and all I got was "leads" to two small timers who do "decorative" concrete and sidewalks.
Homeadvisor blocks email contact from customers, so that tells you something.
Waste of my time. From the initial process (I got punted to a "specialist" whose only role was to connect me to another "specialist" who entered info, for benefit of the next "specialist", and bum steer is all I got in the end. Better off with the Yellow Pages (is that still a thing?). Being as I'm still responsible for vetting, and the only vetting here seems to be "pay to play" (certainly not any effort at matching more than keywords).
Reply from HomeAdvisor2024-11-29
Hi there,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We look forward to hearing from you soon.
Best,
Klaidy Cx Team
E
Edwin美国 · 2 reviews · Experienced 2024-11-04 ·
★★★★★
Not ready to have contractors contact me.
I was looking on Home advisor, but found they wanted more info than I wanted to give because I was not ready for companies to contact me. I back out of their service and still received calls from contractors.
Reply from HomeAdvisor2024-11-29
Hi Edwin,
Thanks for sharing your feedback.
We apologize if this caused any frustrations. Our Project Request feature is designed to help homeowners get connected with pros quickly and efficiently. You may search for pros directly if you do not wish to receive direct phone calls. Simply click on the ‘More’ icon in the main navigation bar at the bottom of the screen, then click ‘Directory’. You can see ratings, coupons/deals for each provider without providing your contact information.
Please send your contact information to [email protected] and we’d be happy to unsubscribe your email and place you on our Do Not Call list. You can also give us a call at 888-811-2644.
We're here to help!
Best,
Klaidy CX Team
C
Charles McWilliams美国 · 4 reviews · Experienced 2024-10-12 ·
★★★★★
DO NOT USE HOME ADVISOR AS A CONTRACTOR
Terrible company. Do not use them as a contractor. they say you'll get 1000 leads for 750$ and i got maybe 40, what you actually get are 1000$ "WORTH" of leads that aren't worth squat or are completely fake. they charge 157$ for an opportunity (maybe outside your coverage area) whether you get the lead or not if you "show interest" but give you no number or way of contacting the customer. the leads are questionable at best, some wont show where they are for, very little detail on what needs to be done. the phone numbers often associated with the lead are from tim buk too or not from your state when you do get a number. some leads you get the customer tries to get free tech support over the phone if they are even angi customers (almost suspect home advisor employees). they have a set charge also for categories for leads no matter the cost. so a job i may only charge 100$ for that lead for that job is 157$. You wont make money using them, you'll lose money. i spent almost a 1000$ dollars and did 3 jobs for them totaling under 300$. This platform is a complete scam, do not use them. they should to be investigated, the way they conduct business is criminal and people and contractors should know. they also should be prosecuted.
W
Walt Durand美国 · 3 reviews · Experienced 2024-10-08 ·
★★★★★
Great Outdoor Painters
We had a little problem getting together with John Rupp Painting suburban Pittsburgh but when they got here the work they did was professional, done right and done on the time frame that they had given us. They power-washed and then stained the wooden 2" X 12" wooden supports for our backyard deck with no issues, no splashing, no delays. Clean-up afterwards was flawless, too. Highly Recommended!! The price was very reasonable, also. Finally, John and partner were very personable and friendly, too.
I would like to give a five star to the
David Hazen siding and gutter contractors.
Through out each process of gutter guards and completely encasing my home with James Hardie Siding they made sure all projects were done correctly.
Some difficulty came with the fading of grout which James Hardie recommended to match the color. They painfully came and made sure the problem was corrected.
Kudos to an small contractor who stands behind there work and fixes problems
Judy Bruch
B
Bill Lange美国 · 1 review · Experienced 2024-08-01 ·
★★★★★
I did the signup and asked for…
I did the signup and asked for foundation contractors. They had none in my area.
Ok.
But now iget an email every single day about everything under the sun from them, EXCEPT what i originally ask for. Ive unsubscribed 8 times and sent two emails, all ignored.
Dont give them your email......
A
All About the Herrings Herring美国 · 2 reviews · Experienced 2024-08-15 ·
★★★★★
I am so tired of y’all stealing money…
I am so tired of y’all stealing money from hard working contractors. Y’all send over leads, but the so called customers won’t even answer the phones.
Then you steal 100.00 from my account. I want my money back! This company is a fraud.
S
Susan Lichtenberger美国 · 3 reviews · Experienced 2024-08-02 ·
★★★★★
I recently hired Moca Contractors LLC…
I recently hired Moca Contractors LLC to fill my inground pool with dirt. These guys were great. Luis Morales Jr, his father Luis and the hardest worker “Valentin” made sure everything was done to my satisfaction. They were extremely professional, on time and worked very late the first night to complete the majority of the work. Pricing was very fair. I would definitely recommend their services.
This company relentlessly sends me all kinds of spam emails, ranging from plumbing, carpentry, painting, etc. Shouldn't they wait until I request such? And I have no way to UNSUBSCRIBE from their list.
E
Ex Customer 美国 · 3 reviews · Experienced 2024-07-01 ·
★★★★★
Scam lead provider
Homeadvisor has gone down the drain. Lead quality has gone to trash. And for some reason every time you call them, it seems you’re calling another country. Their credit department is a joke. I received several bogus leads with no destination zip code, wrong numbers and people that never requested such services. When I contact Homeadvisor the deny credits cause they couldn’t verify with person on the other line. This company has become a joke. Now I know why they got sued and lost millions. I don’t recommend anyone to advertise with them. They are a total scam and their customer service is a joke. I’d be embarrassed if I was the owner of this company
