HomeAdvisor (www.homeadvisor.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has replied to 64% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Sender,
We appreciate your feedback and we apologize if any experience you had was anything less than positive.
If there is anything we can do to help improve your experience, let us know by contacting us at [email protected] and we'd be happy to address any specific questions or concerns.
Best regards,
Estefany CX Team
J
James Moore · 2 reviews · Experienced 2024-06-28 ·
★★★★★
Would recommend against using this…
Would recommend against using this service to everyone. This company only intends on taking peoples money.
Charges money to contractors for people shopping you. Representatives assigned to you do not respond to your voicemails. Company does not intend on refunding money. Locked me out of my account so I could not complete any task to get refund, after being told a day after my leads started and trying service for one day could not simply cancel service.
This should be a class action lawsuit, I am sure there are others.
Currently consulting attorney!!
Reply from HomeAdvisor2024-07-01
Hi James,
We're sorry to hear that your experience with us was not more of a positive one. We'd be happy to discuss your experience further and address any concerns. Please contact our Business Center at 888-819-2644 or you can send an email to [email protected]. We want to take a look at what happened and assist you accordingly.
We'll be happy to help however we can.
Best,
Ammi CX Team
D
Dit Tic · 2 reviews · Experienced 2024-06-19 ·
★★★★★
Please stay away from them
Please stay away from them, they will try to destroy your company. They have hidden fees and they don’t bring you leads. It’s all scam and fake.
Reply from HomeAdvisor2024-06-22
Hi Dit,
Thank you so much for sharing your feedback with us,
We understand that can be upsetting as we want to make every professional's experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us to improve and provide you with excellent service. feel free to reach out to us [email protected] or call us at 888-819-2644 and we're happy to address any questions or concerns you have.
We look forward to hearing from you soon.
Best,
Estefany CX Team
T
TJ · 1 review · Experienced 2024-06-18 ·
★★★★★
Most recently the pro that was referred…
Most recently the pro that was referred was from 90 miles out of town. He did come by my house and looked at the project. He promised a quote that I never received.
Previous quotes from home advisor were totally automated online without enough details to possibly get a scope of the projects.
Being a customer for 4 years of paying for this service, I just unable to stop auto renew on my online account manager. So I called customer service....TWICE. The representatives can only read from a script and cannot think or make decisions. They cannot direct you to a supervisor, and the only option was to cancel. I HATE THIS SERVICE. Use your local newspaper or phone directory instead.
Reply from HomeAdvisor2024-06-19
Hi TJ,
Thanks for sharing your feedback
We appreciate your feedback as we are always looking for ways to improve. We regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further, please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
We look forward to hearing from you soon.
Best,
Klaidy Cx Team
D
DAVID H. · 3 reviews · Verified · Experienced 2024-06-16 ·
★★★★★
House painting
The contractor was well experienced and fast, knew job well and a pleasure to work with. Definitely would use again.
Reply from HomeAdvisor2024-06-16
Hi David,
Thanks so much for sharing with us your positive experience with this pro!
It's great to hear that you have found a pro you can entrust your future projects with. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day! 😃
Best
Hector CX Team
Hi Rosemary,
Thank you for taking the time to share your fantastic review!
We are pleased to hear that you have found a pro you can entrust your projects with. Additionally, we're confident that you'll continue to receive top-notch services. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Enjoy the rest of your day 😊️
Best,
Klaidy CX Team
They were prompt and knowledgeable about my problem. They fixed it the same day at a reasonable price I would hire them again.
Reply from HomeAdvisor2024-06-10
Hi Rose,
Thank you so much for this excellent review!
We're pleased to hear that your professionals completed the job perfectly and in a promptly manner. Be sure to leave a review if you haven't already either through the app or by calling us at 866-986-5478.
Have an excellent rest of your day! 🌞️
Best,
Klaidy Handy CX Team
Very good experience with a knowledgeable, diligent and personable contractor and crew.
Reply from HomeAdvisor2024-06-09
Hi Karen,
Thanks for the wonderful review!
We are always happy to hear when homeowners see success and value with Angi. Thanks so much for sharing with us your positive experience with this pro! Be sure to leave a review if you haven't already, either through the app or by calling us at 866-986-5478.
Have a great Sunday! 🙂
Best,
Hector CX Team
It was great getting an instant list of contractors who could support my project and come.in quickly to provide quotes.
Reply from HomeAdvisor2024-05-29
Hi there,
Thank you for taking the time to share your fantastic review!
We are always happy to hear when homeowners are seeing success and value with Angi. It's our goal to make the experience easier of finding the correct company for your projects.
Enjoy the rest of your day! 😄️
Best,
Hector CX Team
Hi Tom 👋
Thank you so much for the wonderful review!
We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional showed up on time and completed the job quickly. The most important thing for us is your satisfaction. We hope to work with you again soon.
Enjoy the rest of your day!
Best,
Estefany CX Team.
C
C Allen · 2 reviews · Experienced 2024-03-25 ·
★★★★★
I went with HomeAdvisor for a roof…
I went with HomeAdvisor for a roof repair. This experience has been a total nightmare. The person sent took $200.00 for repair material and disappeared. HomeAdvisor declared my job as completed and charged me $577.96. I spent the next 6 wks trying to get my money back. I called them more than 10 times. They always told me they were refunding my money. It never came. I will never use HomeAdvisor OR Angi again.
Reply from HomeAdvisor2024-05-23
Hi Allen,
Thank you so much for taking the time out of your day to leave us your feedback.
We're so sorry to hear that the professional didn't repair your roof. We appreciate your feedback and we regret to hear about your experience. Please contact us either by phone at (855) 975-7133 or by email at [email protected] and we will be happy to further assist you.
We look forward to hearing from you.
Best,
Klaidy Handy CX Team
S
Siera · 2 reviews · Experienced 2024-05-22 ·
★★★★★
RUN FROM THE SCAM
This company is a complete scam don't waste your time or money they took money and NEVER showed up for the job
Reply from HomeAdvisor2024-05-22
Hi Siera,
Thank you so much for sharing your feedback with us.
We're sorry to hear that the booking didn't go as planned. We understand that can be upsetting as we want to make every customer’s experience great, and we assure you this is not the kind of service we provide. It is very appreciated for bringing this to our attention since it helps us to improve and provide you with excellent service. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please contact us either by phone at 888-811-2644 or by email at [email protected] so that we may further assist you.
Wishing you all the best for today.
Best regards,
Estefany CX Team.
Hi John,
Thanks so much for sharing with us your positive experience with this pro!
We are pleased to hear that they did such an excellent job. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Enjoy the rest of your day! 😄️
Best,
Klaidy CX Team
E
E B L · 1 review · Verified · Experienced 2024-05-03 ·
★★★★★
Thumbs Up
On time, clean and respectful, did the job as quoted, cleaned up after finished. The price was fair.
Reply from HomeAdvisor2024-05-03
Hi there,
Thank you for taking the time to share your fantastic review!
We're pleased to know that the work was done on time and the professional did a great job. Be sure to also share your feedback with him directly on his Angi profile.
Enjoy the rest of your day! 😄️
Best,
Klaidy CX Team
Experience went exactly how Peter said it,scheduling ordering parts time to fix washer machine
Everything went as scheduled, no hick ups
Reply from HomeAdvisor2024-05-03
Hi Kevin,
Thanks so much for sharing with us your positive experience with this pro!
We are pleased to hear that the professional Peter did such a great job on fixing your washer machine. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Have a wonderful day! 🤩️
Best,
Klaidy CX Team
Great landscaping design and installation; would hire again without hesitation.
The company did everything we contracted for. A small addition to the original contract was charged very reasonably. The project was completed within the time frame agreed, and the contractor left the worksite super clean at the end, including some of my own mess. I'm very happy with the quality of the work.
Reply from HomeAdvisor2024-04-27
Hi there,
Thank you for taking the time to leave that amazing review!
We are pleased to hear that the company did such a great job on your landscaping design and installation. The most important thing for us is your satisfaction. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon.
Enjoy the rest of your day! 😁️
Best,
Estefany CX Team.
P
Pat Hughes · 1 review · Experienced 2024-04-22 ·
★★★★★
Gabe's Construction & Restoration LLC…
Gabe's Construction & Restoration LLC was a lifesaver! I needed a plumber, but Angi's List estimated $420. It was Friday night and I needed someone first thing Monday morning. A few other plumbers advertised 24/7 service, but it was just an answering service. One said it would be $89 just to come to the house. I called at 10:00 p.m. and Gabe answered the phone. I was a little skeptical at first because it was a construction and restoration service but he did advertise plumbing too, so I went with it. He asked me a few questions and gave me a probable diagnosis right over the phone. He came to the house first thing Monday at no charge to get a complete picture and give me a quote. It turned out to be a bigger job than either of us originally thought but he and his crew fixed it beautifully. They were respectful of my property and cleaned up after themselves. (The handyman had been there the day before and left a little bit of a mess and they even cleaned that up too!) Even though it was bigger job than either of us expected, it only cost $150. Way better than the $420 that Angi's List estimated. I hope that I don't need a plumber ever again, but if I do, I'm calling Gabe's Construction and Restoration. Thanks Gabe!
Reply from HomeAdvisor2024-04-26
Hi Pat,
Thank you for taking the time to leave that amazing review!
We're thrilled to hear that the service you hired went well. We're also extremely pleased to hear that the pro completed the job in a fantastic way. We look forward to working with you again soon.
Enjoy the rest of your day! 😁️
Best,
Estefany CX Team.
Great job moving. They were careful with the furniture and the walls/doorways in the house. Also great pricing.
Reply from HomeAdvisor2024-04-26
Hey Cat!
We're excited to hear that your moving service went well! Especially that the pro was really careful with the furniture and the walls/doorways.
Thanks for the wonderful review! We are always happy to hear when homeowners are seeing success and value with Angi.
Best, Ammi CX Team.
Great responses from local contractors who are well reviewed and vetted. I had the best reviewed contractor who was responsive to my needs.
Reply from HomeAdvisor2024-04-26
Hi Armand!
Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects with. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Best,
Ammi CX Team
Hi Kim
Thanks so much for sharing with us your positive experience with this pro! We are pleased to hear that they did such a great job. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Best,
Ammi CX Team