Hope Health Supply

Toxic owner and employees lie

When they initially received my prescription for ostomy supplies, they shipped promptly- I inquired if I could have them sent on a monthly basis or did I need to call. I was assured that they would come on a monthly basis. Next month I run out and call in hey when are my supplies coming? They responded that a previous employee had messed up some things but they were gone now and I could rest assured I was good to go. Courtney doesn’t understand customer service- Jeff is almost as bad. Today I called in just to confirm what date the supplies would ship so I would be able to plan my supplies on hand. I was told I had to call in to request it… I sent an email to the address on the website. Get a call back…. The owner is worse at problem solving than his employees. He told me that I was good to go they were shipping on the 11th, and I thanked him and said his employee told me otherwise. I was confused and pressed him how are they shipping on the 11th but I have to call in? What? He became flustered and said he didn’t want my business. A completely unprofessional experience that was so emotionally charged…

What did you like or dislike

What did you like or dislike? What is this company doing well, or how can they improve? Remember to be honest, helpful, and constructive!

After several years of good service and…

After several years of good service and quality product, last couple orders had flaws in the packaging of the masks. The very last order, before you went out of business, has 2 of the 6 packages of multi-pack masks with the bags already opened, unsealed. We finished using other masks and only today opened the large package of this order, hence our tardy response.

We were contacted in a timely manner

I ordered a box of face masks

I ordered a box of face masks. Delivered by ETA as promised. All in good condition. Thank you

Outstanding products

Outstanding products, sorry to see them close their doors after years of being in business.

Barbara QuinnUnited States · 1 review · Verified · Experienced 2024-10-21 · Posted 2024-11-11

Best price on N95 masks and durable

Great Product Quality !

Good quality products, good price and ease of ordering.

Quick shipping

Quick shipping, excellent pricing

Service was quick and prompt.

I like their masks a lot

I like their masks a lot. They fit wide faces.

I got a text about a closeout sale so I…

I got a text about a closeout sale so I needed masks and ordered from them in the past and they did not disappoint so I ordered from them again.

Great company,sorry to hear they are…

Great company,sorry to hear they are closing.They really came through for my family and I during COVID.

Emily helped me a lot!

Emily helped me a lot!! Her help was excellent and respectful! She draws business! She helped me a lot!

Fast delivery

Fast delicious very and great prices

Prompt ordering.

I placed my order and received it promptly.

EXCELLENT PRODUCTS AT A VERY REASONABLE…

EXCELLENT PRODUCTS AT A VERY REASONABLE PRICE WITH RELATIVELY FAST DELIVERY. THANKS, WISH YOU WEREN’T CLOSING!

Hope Health Supply provided much needed…

Hope Health Supply provided much needed (and VERY MUCH APPRECIATED) KN-95 Masks at VERY REASONABLE Prices

Best masks

Great website. Great products.

High Quality Masks

I have ordered masks from Hope Health supply multiple times. The masks are high quality, fit well and are shipped quickly. After trying masks from several companies, I found the product I was looking for from Hope Health and never ordered from any other company.