About Brownmed, Inc.
Data updated- Website
- brownmed.com
- Category
- Health & Medical
- Location
- United States · Spirit Lake
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 100% (8/8)
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Is Brownmed, Inc. legit?
Brownmed, Inc. (brownmed.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
the product had a leak
the product had a leak, reported to customer service and the replace within a few days.
Love these gloves
Love these gloves! Really helps my arthritis pain!
When my order did not arrive for…
When my order did not arrive for several weeks, the representative of your company followed up and resent the order. The problem was somewhere in the delivery system, not on your end. She was very friendly and helpful, as well. Thank you.
It was loose on me
Reply from Brownmed, Inc.2026-07-23
Thank you for your feedback. We're sorry to hear the fit wasn't right for you. A member of our team has reached out to you directly by email to help resolve this. Please check your inbox (and your spam folder if needed), and we look forward to assisting you.
the product works
the product works. The results are great
Reply from Brownmed, Inc.2026-07-23
Thank you for your review! We're so glad to hear the product is working well for you and that you're seeing great results. We appreciate your support and thank you for choosing our product!
Sizing info is wrong
Sizing info is wrong. Used their guide and the item was too small. Gave item away.
Reply from Brownmed, Inc.2026-07-21
We're sorry to hear the sizing didn't meet your expectations. Our team has reached out to you directly to better understand what happened and see how we can help. We appreciate your feedback, as it helps us improve our sizing information.
Great Products and Service
So happy I have found the Brownmed website to order my heel huggers. I have been using them for many, many years, and always ordered on Amazon. Lately they have been out of stock, and ordering from Brownmed has been so easy. Service is great and they keep me updated on my order. Love their products and their service.
Reply from Brownmed, Inc.2026-07-23
Thank you so much for your kind words and for being a longtime Heel Huggers customer! We're thrilled to hear that ordering directly from us has been easy and that you've had a great experience with our service. We truly appreciate your support and look forward to continuing to provide you with the products and service you love!
I’ve used the splints for many years
I’ve used the splints for many years. They are excellent.
Reply from Brownmed, Inc.2026-07-23
Thank you for your continued support! We're so glad to hear the splints have served you well over the years. We truly appreciate your loyalty and your kind words!
Easy to set up and product is built…
Easy to set up and product is built with strong materials. With the wheels that lock it became exceptionally handy.
Reply from Brownmed, Inc.2026-07-23
Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear you've had a positive experience. Thank you for choosing our products!
Sizing chart for compression gloves was…
Sizing chart for compression gloves was helpful. Product was very helpful for the condition. Prompt delivery.
Reply from Brownmed, Inc.2026-07-17
Thank you for your wonderful review! We're so glad our sizing chart helped you find the right fit and that our compression gloves have been helpful for your condition. We also appreciate your kind words about our prompt delivery. Thank you for your support!
Helps reduce aching my my hands
Condition: arthritis in right ring finger. Use of hands: housework & landscape maintenance. Experience so far: these gloves are going to come in very handy. They stretch, but not too much. They reduce the aching in my right hand. Seller: quick response with shipping. Gloves are correct size. Reasonable price. I have already recommended these to my daughter-in-law! Thanks for the good product.
Reply from Brownmed, Inc.2026-07-17
Thank you so much for your thoughtful review! We're delighted to hear our gloves are helping reduce the aching in your hand and that the fit, quality, and shipping met your expectations. It means so much that you've already recommended them to your daughter-in-law. Thank you for your support!
When item wasn’t available for…
When item wasn’t available for immediate shipment, a satisfactory substitute was sent with credit for 2 day air delivery.
Reply from Brownmed, Inc.2026-07-17
Thank you for your kind review! We're glad we could provide a suitable replacement and make things right with the shipping credit. We truly appreciate your understanding and your support!
I use my hands constantly all day long
I use my hands constantly all day long. The compression gloves keeps my hands free of cramps and Charlie-horses all night long!
Reply from Brownmed, Inc.2026-07-23
Thank you for sharing your experience! We're so glad to hear the compression gloves have been helping keep your hands comfortable and reducing cramps throughout the night. We appreciate your support and are grateful you took the time to leave a review!
My experience was great in the ordering…
My experience was great in the ordering portion of this process, however, I recently tried on the Knee Sleeve & it's too big. The quality of the sleeves are awesome. FYI: I did take a clothe measuring tape before I ordered them and the tape indicated what you guys said should be "X-Large". Can I return them and get the next smaller size?
Reply from Brownmed, Inc.2026-07-23
Thank you for your feedback! We're glad to hear you were happy with the ordering process and the quality of the knee sleeve. A member of our team has already been in touch to assist with the sizing issue, and we appreciate the opportunity to help. Thank you for choosing our products!
Gloves that help take the pain away
The gloves came quickly and when I ordered the wrong size, they quickly sent me a replacement pair with no fuss!
Reply from Brownmed, Inc.2026-07-17
Thank you for your kind review! We're so glad to hear your gloves arrived quickly and that our team could make the size exchange easy. We appreciate your support and hope you enjoy your new gloves!
The wrist rest has been helping me for…
The wrist rest has been helping me for years--this was a replacement of a seven-year-old version! Product was exactly as described and came on time. I wish it had been part of the inventory of the company my employer uses for office supplies, but it was worth paying for it myself! The wrist rest has been helping me for years--this was a replacement of a seven-year-old version!
Reply from Brownmed, Inc.2026-07-17
Thank you so much for your wonderful review! We're honored to have been helping you for the past seven years. It's great to hear your replacement arrived on time and met your expectations. We truly appreciate your support and hope your new wrist rest serves you just as well for many years to come!
How great your customer service is and…
How great your customer service is and the quality of your product!
Reply from Brownmed, Inc.2026-07-17
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and that you're happy with the quality of our product. We truly appreciate your support!
product well made, not sure i like
shipping little slow. product well made nice quality not sure if too tight, have to take my rings off when i put them on because hurting hands when on w rings. Not sure if i will use because of the above.
Reply from Brownmed, Inc.2026-07-17
Thanks for your review! We're so happy to hear you love the quality. Sorry to hear about the shipping time and the fit. If there's anything we can do to help, please don't hesitate to reach out to our support team.
Money not returned still! My account was charged before the order…
My account was charged before the order was even checked. Then found to be out of stock. It’s been weeks and my money has not been returned yet! Crappy way to do business.
Reply from Brownmed, Inc.2026-06-17
We're sorry for the frustration this experience caused. Unfortunately, the item you ordered was found to be out of stock after your order was placed, and we understand how disappointing that was. We can confirm that your refund has now been processed, and we have also reached out to you privately regarding this matter. We appreciate your patience and the opportunity to resolve the situation. Thank you for your feedback.