Price was better then anywhere else (3…
Price was better then anywhere else (3 different stores) for the same exact chairs!
Houzz (www.houzz.com) has a 3.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 48% give 1 star; The business has replied to 1% of negative reviews; 116 of them were added in the last 12 months. Last updated 2026-08-10.
Price was better then anywhere else (3 different stores) for the same exact chairs!
Shopping for home essentials made easy! HOUZZ.COM is the BEST!
This website made it very easy to find what I was looking for and order it!
I have ordered from Houzz several times and have never been disappointed.
Super excited to receive my items. Shopping was easy and phenomenal pricing.
Quick, easy
Great would mean the merchandise is in hand with no damage. This is just another internet purchase and we will see how it goes. Houzz checkout process is excellent. The delivery process can't compare to Amazon but I understand you need to deal with a common carrier with many variables, so we will wait and work with your folks.
GOOD PRODUCTS; EASY ORDER WITH APPLE PAY
We run Pimlico Bathrooms, a high-end bathroom refurbishment company in London, and our experience with Houzz has been nothing short of a disaster. From the outset, the sales pitch sounded promising — we were told we’d receive a steady stream of qualified leads and that Houzz would boost our visibility among homeowners looking for premium bathroom design and refurbishment. In reality, we received either irrelevant or extremely poor-quality leads. Most never responded, and those who did were clearly not in our target market. Whenever we raised concerns, we were simply told to “post more pictures” and “improve the listing.” This was frustrating, as our profile was already professional, visually strong, and well-maintained. Their feedback was dismissive and generic — offering no real strategy, support, or accountability. The real problem lies in the way Houzz handles their contracts and billing. The terms are unclear and deliberately vague. There is little to no transparency around how to cancel or change your plan, and once you're in, you're stuck paying for a service that fails to deliver. Support was slow, unhelpful, and at times outright condescending. Houzz appears far more interested in locking businesses into recurring payments than in helping them grow. It feels like a money-grabbing operation with zero concern for results or client satisfaction. We’ve worked hard to build a premium brand in a competitive London market, and partnering with Houzz has done nothing but waste time, money, and energy. Our strong advice to any other design or refurbishment firm — especially in the luxury sector — is to stay well away.
Hi Nick, Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your experience with Houzz Pro. If you need assistance from our team, please reply to the existing correspondence. Our team is here to help. Sincerely, The Houzz Team
Easy website - good prices.
great site for best selection of products.
Ease of ordering, value priced, good quality and tasteful.
website super easy to navagiate! Great photos. easy checkout
Ease of finding esactly what I wanted, simple to order, good site navigation.
Great soft wear. Sure wish I could get it sooner, though. 3 sooner days for $23.00 doesn’t seem like much of a deal. Thanks, Christy
Could not get to PayPal on aHouzz app. Never loaded.
Hi Bernie, Thank you for sharing your feedback. We are sorry to hear that your PayPal is not being accepted at checkout. If you continue to experience this issue, please reach out to us through help.houzz.com. Sincerely, The Houzz Team
200 reviews matching