tooooooop quality
tooooooop quality, thank you for free credit every day 😍 😍
About ImagineArt
Data updated- Website
- www.imagine.art
- Category
- Media & Publishing
- Location
- United States · Wilmington
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 52% (11/21)
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Is ImagineArt legit?
ImagineArt (www.imagine.art) has a 3.5 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 26% give 1 star; The business has replied to 52% of negative reviews. Last updated 2026-08-10.
What people say
Frustrating Experience
The $30 plan gave me literally 16 seconds of video generation before it needed to upgrade. There is no transparency on how much credit I'm using and why. This is a business model which is exploiting new users.
Easy to generate
Easy to generate, everything you need its here avaiable. one clip and task is completed. I have explore the ImageArt only 10%. this platform got lot to discover. enjoying
For those of us not so tech savy
For those of us not so tech savy, this is not an easy tool to use. Instructions are written in a way for those that are tech savy.
"The player performs a powerful bicycle…
"The player performs a powerful bicycle kick, body fully extended in the air, leg swinging powerfully to strike the ball, realistic football motion, dynamic stadium background, smooth cinematic movement"
The best AI plaform than more actually.
The sponsored ad lead me to subscribe…
The sponsored ad lead me to subscribe to this plataform while I was trying to subscribe to higgsfield. I wrote to support to explain this and I offered to pay for one month, I only used 1 day until I realized I was not on higgsfield. Terrible service and company. Not serious, they say they wont return the money, even if I'm willing to pay for 1 month. The 4 stars is dued.
bought their most expensive plan
bought their most expensive plan - there is a lot of bugs, their API does not work, and tokens does not carry over between months. I'd pick a different supplier. I paid 3000usd for a year and I regret it.
Reply from ImagineArt2026-07-07
Hi Daniel, we sincerely apologize for your experience. Paying $3,000 for our top plan and running into bugs and API issues is not the premium experience you should be getting. We take this very seriously. Regarding the API issues, we'd like our technical team to investigate what's going wrong on your end and get it resolved. On credit rollover, we've heard this feedback from other users as well, and it's been shared with our product team as we evaluate our policies. We'd like to personally take ownership of your case and make sure you're getting full value from your plan. Please reach out to us at [email protected] with the subject line "Trustpilot Senior Escalation" and our senior support team will handle this as a top priority. We're committed to resolving the bugs and API issues for you, whatever it takes. We hope to turn your experience around and earn a better rating.
Paywall for test video
Can't even play the first video generation that says free, no credit card needed, but is locked behind a paywall.. ☹️
Reply from ImagineArt2026-07-07
Hi Gary, we're sorry about this confusing experience. If the video generation was advertised as free with no credit card needed, you should have been able to access it without any issues. This sounds like it could be a bug, and we'd like to look into it. Could you please reach out to us at [email protected] with details about what you experienced? Our team will investigate and make sure you get access to what was promised. We want your first experience with ImagineArt to be a positive one. We hope to earn a better rating once this is sorted.
Very nice
Very nice work on this project and the art is amazing
Reply from ImagineArt2026-07-07
Hi Giwrgos, thank you for the 5-star review! Glad you're enjoying the art and the platform. Happy creating!
I love this platform very easy to…
I love this platform very easy to navigate through whatever you need to create
Reply from ImagineArt2026-07-07
Hi Qasim, thank you for the great review! We're glad the platform feels easy to navigate. We'd love to know what it would take to earn that 5th star from you. Happy creating!
Music generator is wonderful, BUT
Music generator is wonderful, But the website does not flow as well as other AI websites, and if you decide to close your account at any time, they make it as difficult as possible, somersaulting through hoops of fire would be more easy, than closing your account than this website, however full stars for the music generator
Reply from ImagineArt2026-07-07
Hi Amber, thank you for the review and the full stars for the music generator! We're glad you love it. We hear your feedback about the website flow and we're continuously working on making the experience smoother. Regarding account closure, you can actually delete your account directly by following the steps here: https://docs.imagine.art/faq/account-deletion - it walks you through the entire process so it's quick and simple. If you run into any trouble, please reach out at [email protected] and our team will get it done for you right away. We'd love to earn those extra stars as we improve the overall experience. Happy creating!
I love this platform very easy to…
I love this platform very easy to navigate through whatever you need to create. Excellent image generation and video generation. The pricing is very reasonable also. Thank you Imagineart for an amazing experience.
Reply from ImagineArt2026-07-07
Hi Robyn, thank you for the amazing review! We're thrilled you love the platform, the image and video generation, and the pricing. It's great to hear everything is working well for you. Happy creating!
High Credit Costs and Platform Lag
Video generations are quite expensive here. On the official WAN website, a 5-second clip using the newer WAN 2.7 costs only 10 credits. In contrast, Imagine Art charges 30 credits for a 5-second clip using the older WAN 2.2. I understand the need for revenue, but this markup is steep. Additionally, the platform starts lagging after generating multiple clips, though that could just be my device or connection.
Reply from ImagineArt2026-07-07
Hi Mahmoud, thank you for your honest feedback. We appreciate the specific comparison on credit costs - that's the kind of detail that helps us evaluate our pricing. The credit difference reflects the additional infrastructure, platform features, and seamless access to multiple models under one roof that ImagineArt provides. That said, we hear your concern and are always working to optimize costs and deliver the best value possible to our users. Regarding the lag after multiple generations, this could be browser-related. Clearing your cache or trying a different browser may help. If the issue persists, please reach out to us at [email protected] with your device and browser details and our team will look into it. We hope to earn a higher rating as we continue improving pricing and performance. Happy creating!
Good, aside from the False Advertising
So in looking for a service to be able to create a number of Text-to-Video clips to uses as Spotify Canvas's etc, I subscribed to their "Ultimate" plan which offers 16K 'credits' to use on the higher-tier models/generators; but Also states "Unlimited Generations" with 'all video models in standard plan', along with Kling 2.6 Pro, Seedance 1.5 Pro, ChatGPT1.5, Google Veo 3.1 Fast, Runway 4.5, ImagineArt 1.5, Wan 2.6, xAI Grok Video etc. I primarily ended up using Grok, as it was one of the only ones i could find that actually had a toggle switch for 'unlimited' generation (which turns out is limited to about 20 uses per day before it flags up about their Fair Usage Policy) and had an option for an aspect ratio. - I found the initial Seedance generator hallucinated wildly, disregarded the initial reference character model, and cost around 2400 credits per generation meaning i burned through the 16k credits in the first 30 minutes, having to regenerate duff/janky clips before having to hunt and struggle to find any of the ones with 'Unlimited' options. (As typing in and searching the name of the 'included' generators, you get a "Not Found" Message - Turns out they Are in there somewhere if you scroll far enough down on a 'featured' dropdown list. It is not currently clear as to when the FUP resets as it has now been over 24hours, and it appears that the FUP is across All of the generators, so it is not even like you can hop to a different one and continue developing the project. There is not even the 'unlimited' Toggle Switch displayed on Seedance, Wan, Runway, Veo or ImagineArt - (and on any that you do manage to pin down that are "included", it will turn itself Off every other time you use it, which means you burn through even more credits) I am reasonably satisfied with the quality of the majority of generated video clips I was able to create (aside from the ones where i gave it specific prompts and it had its head up its arse) - The only upside seems to be that i had the good sense to only subscribe for one month. FYI: for anyone looking to create a music video, I had infinitely greater success and efficiency with 'NeuralFrames' would Highly Recommend (competitor to ImagineArt).
Reply from ImagineArt2026-07-07
Hi Maximus, thank you for such a detailed review. We appreciate you taking the time to outline your experience so clearly, and we're glad the video quality itself was mostly satisfactory. You raise valid points that we want to address. The confusion around which models are truly unlimited, the fair usage policy limits, and the difficulty finding included generators through search are all areas where we need to do better with transparency and navigation. Your feedback has been shared directly with our product team. Regarding the unlimited toggle turning itself off and the search not finding included models by name, these sound like bugs we'd like to investigate. The fair usage policy details and reset timing also need to be communicated more clearly within the platform. We'd love to look into your account and ensure you're getting the full value of your Ultimate plan for the remainder of your subscription. Please reach out to us at [email protected] with the subject line "Trustpilot Follow-Up" and our team will personally assist you with finding and using all the included models efficiently. We appreciate the honest feedback and hope to earn a higher rating as we improve these areas.
I absolutely love Imagine Art
I absolutely love Imagine Art. It makes creating images and then animating the scenes effortless. And I love how all my favorite AI apps are housed in one location allowing for seamless transitions from one creative endeavor to the next!
Reply from ImagineArt2026-07-07
Hi Halze, thank you for the 5-star review! Creating images and animating scenes seamlessly, all in one place - that's exactly the experience we aim for. Glad you love it. Happy creating!
The accurateness of the images and…
The accurateness of the images and videos being produced.
Reply from ImagineArt2026-07-07
Hi Divya, thank you for the 5-star review! We're glad the image and video accuracy is delivering for you. Happy creating!
Platform is poor attempt to copy the…
Platform is poor attempt to copy the more widespread models. At the same time expensive. Attempted to cancel their service and now they are refusing to do so. Recommendation is don’t buy and avoid. It’s a scam.
Reply from ImagineArt2026-07-07
Hi Ivaylo, we're sorry to hear about your experience. ImagineArt is an independent platform that provides access to a wide range of AI models in one place, and we're always working to deliver unique value beyond what individual model providers offer. Regarding cancellation, you can cancel your subscription directly by clicking your profile icon in the top right corner, selecting "Billing and Subscription," and then clicking "Edit Billing." For full account deletion, the steps are outlined here: https://docs.imagine.art/faq/account-deletion If you're still having trouble cancelling, please reach out to us at [email protected] with the subject line "Trustpilot Follow-Up" and our senior support team will get it sorted for you immediately. We're committed to resolving this, whatever it takes. We hope to earn back your trust.
scam and don't honor their membership
Does company is a scam? Did you not honor their lifetime membership? They don't renew your credits, they don't refund you for your payment of a lifetime membership. Do not notice them whatsoever to give you a one time credit, and they call it. Since they've updated their app, they're no longer honoring their lifetime membership, complete B. S complete these a scamming company.
Reply from ImagineArt2026-07-07
Hi Brian, we sincerely apologize for your frustration regarding the lifetime membership. We understand how upsetting it is when something you paid for changes without feeling like you had a say in it. We'd like our senior support team to personally review your account and work toward a fair resolution that respects your original lifetime membership commitment. Please reach out to us at [email protected] with the subject line "Trustpilot Senior Escalation" and include your account email so we can pull up your full membership history. We are committed to making this right, whatever it takes. We value our early supporters and understand that honoring commitments is fundamental to trust. Once we've resolved this, we'd be grateful if you'd consider updating your review. We hope to earn back your trust.
ImagineArt, Great expensive tool
ImagineArt is a powerful creative suite, but if you want to leverage its flagship photorealistic and cinematic models, you’ll need to invest in a top‑tier account. For casual creators, the free/basic tier is sufficient, but professionals aiming for commercial‑grade visuals will find the upgrade essential.
Reply from ImagineArt2026-07-07
Hi Doelker, thank you for the 5-star review! That's a fair and accurate breakdown of our tier structure. We're always working to deliver the best value at every level, and we continue to improve what's available across all plans. Happy creating!