ImagineArt (www.imagine.art) has a 3.5 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 26% give 1 star; The business has replied to 52% of negative reviews. Last updated 2026-08-10.
I tried making a children’s book with illustrations. The consistency of the character image was not good at all. Then it kept asking me to purchase more credits within the app to finish the project . Yet they were making the mistakes. Did like the the experience at all but they get a 3 because when they did get my image right it looked very good.
you do not process payment. also despite having credits from previous subscriptions i am unable to access. so i am not able to use what i already paid for and if i want to make extra payment to renew subscription that too is not possible
excellent results every time , just loved it!!
Love it, Its my go to re-imaging tool
*** edit: since my review they have contacted me and returned my money which goes some way to restoring trust. Extra star added. *** I originally subscribed after searching Bing for HeyGen and clicking a sponsored result which appeared to be for HeyGen but instead directed me to Imagine.art. Whilst that may be technically correct because they offer a HeyGen Avatar model within their platform, it certainly wasn't clear to me at the time and I genuinely believed I was signing up for HeyGen itself. Having now spent time using the platform, I can see that Imagine.art is capable and potentially very powerful. The image quality is excellent and, once I eventually found the correct workflow, I was able to produce good results. Unfortunately, getting to that point was very very frustrating. The user interface is not intuitive for new users. Finding the correct workflow involved tutorials, trial and error and repeated experimentation. Every iteration consumed credits, meaning I effectively had to "pay to learn" how to use the product. By comparison, HeyGen allowed me to generate and review watermarked videos before committing to a subscription, making it much easier to refine the output without worrying about burning credits. To their credit, support offered to arrange a meeting to help me learn the platform. However, I don't believe users should need to book time with an agent simply to discover the correct workflow. A clearer and more intuitive user experience would solve that problem far more effectively. Customer support was polite and responsive, but ultimately refused a goodwill refund because I had used credits—credits that were largely consumed while trying to work out how to use the platform in the first place. Finally, the cancellation process felt unnecessarily hostile. Rather than simply allowing me to cancel my subscription, I was repeatedly asked whether I was sure I wanted to leave, presented with alternative offers and asked to confirm my decision multiple times. It genuinely felt like I had to say "yes, I'm sure" eight or ten times before the cancellation was finally accepted. A straightforward cancellation process would leave a far better impression. Overall, I think Imagine.art has a lot of capability, but its discoverability, onboarding and credit model make it difficult for new users. A create but pay to download/remove watermarks model like Heygen - would be MUCH better. If those areas were improved, I'd happily rate it much higher.
Trashest an all-in-one generative AI creative suite, it has so many limitation, trash and useless UI features. FAKING 2000 CHARACTER LIMIT?!? ARE YOU KIDDING ME? TOTAL GARBAGE... There is no way to disable the native audio while generating videos which costs more token, there is also no way to provide character sheets for the character consistencies in the video for which you have adjust your start and last frames accordingly. NEVER BUYING THIER PLAN AGAIN..
It fails every time to produce an image to the specifications I input. Not just missing a few details but consistently getting loads of things wrong. Can't believe I signed up for a 3 month subscription. Total waste of money. ChatGPT creates way better images.
Its the perfect portal for everything i need in Ai Easy to add credits Quick and reponsive
I was searching for Google Flow and this companies listing came up top in the search results entitled Google Flow - I clicked on it and landed on their site. Thinking this was Google flow I signed up with my Google account for a one year basic subscription. After trying 2 image generations I realised this was NOT Google flow. I emailed them immediately asking for a refund, then again, eventually got some real silly replies from their ImagineBot. Finally when I got through to a human they refused the refund based on the reason that accidental purchases are non refundable. I will never be going anywhere near this site ever again. It seems to me they misrepresented themselves to grab potential Google Flow customers.
I was specifically searching for Leonardo AI when I was directed to ImagineArt, and the presentation was sufficiently confusing that I believed I was subscribing to the platform I had intended to find. (I've seen three Trustpilot ratings with a similar complaint.) I contacted ImagineArt promptly after discovering the mistake and did not knowingly choose ImagineArt over Leonardo AI. They have a policy that states they will not refund even if it was a mistake. ImangineArt Uses BRANDJACKING to mislead people searching. See the review from Maurice O'Prey who was looking for Google Flow BEWARE! Update 7/27/26, After I posted this review, a senior support representative contacted me and issued a full refund. I appreciate that ImagineArt ultimately resolved the matter, and I have updated my rating from one star to two stars to reflect that resolution. However, my original refund request was denied, and I had to spend additional time writing this review, contacting my credit card company, and opening a dispute before the issue was resolved. I am grateful for the refund, but I believe the company should have handled the matter appropriately when I first contacted customer support.
Best app This app is excellent
This is a fraud website. They will take your money and put it on file and when asking to cancel membership, they will say we can downgrade it. If that membership was bought by accident, they are not refunding your money for the duration, which is never used. Don't get caught up with this website. This is the most horror website came accross by far . STAY AWAYY
ImagineArt is essentially the Expedia of AI image generation. All the subscription fee gets you is access to a lot of ads and upsells and then you get to pay again to actually create images using existing systems, like chatgpt2 and nanobanana. Silly me, I didn't know that when I paid for the subscription I'd have to actually spend more money to create the images. Yes, they give you so many credits per month, though you pay for a year's worth upfront but you can go through them really quickly and then you have to buy more -if you don't want to have to wait until the next month to access your next ration. This was not explained to me when I purchased the subscription. Nevertheless, I tried to make it work. I spent several hours watching tutorials and struggling with their highly complicated interface where you're constantly bombarded with more ads and upsells, and burned up all of my allotted credits and had not generated a single useful image. In less than a day. To continue, I would have had to purchase more credits. This seemed akin to sitting at the slots in Vegas to me so I did the wise thing and cut my losses. Once I realized I could not afford to use this platform, I reached out to cancel. I sent an email and was self-effacing, saying it wasn't their system, it was me but that if I couldn't get a full refund -having only used the platform for a day - I wanted a partial refund. I was willing to pay for a month --even though I only used it for a day -- but I wanted to be refunded for the 11 months I wasn't going to use. Here's the response: --Thank you for taking the time to explain what you were hoping to create and I'm truly sorry the platform felt more complicated and costly than you expected. That's genuinely frustrating, and I appreciate you sharing it with me so openly. I did want to be upfront with you: having reviewed your request against our refund policy, subscription and credit purchases are non-refundable once they've been processed, including the portion already used. For that reason I'm not able to approve a partial refund here, and I'm sorry that isn't the answer you were hoping for. --More patronizing stuff in the middle -- And if you'd still prefer to cancel, I can guide you through switching off the renewal so you won't be charged again. Either way, I'm here to help, JN. Just let me know which direction you'd like to go. -- You gotta love their AI for perfecting the most patronizing tone for telling you to politely GFY. This is the direction I chose -- ImagineArt is a useless middleman. You can sign on directly with any one of the models they use and pay less for image creation. There may be a modicum of convenience that their platform offers, but I didn't pay them for convenience. An ethical company would refund the unused portion of the subscription. My patronage has not cost them a thing, not even inconvenience. But they sure feel entitled to keep my money because that's their whole business model: separate you from your money with no care about providing a service in exchange for it. American capitalism at its best. I found Reve helpful and Chatgpt is also quite good. They're both much easier to use and charge you by the image or you can buy a subscription by the month, and cancel any time. I disputed the charge with my credit card and provided the email string. I can only hope I will get a refund but if I discourage just one person from handing over more money for the privilege of being fleeced every time they sign on to ImagineArt, then I consider it worthwhile.
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