ImagineArt (www.imagine.art) has a 3.5 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 26% give 1 star; The business has replied to 52% of negative reviews. Last updated 2026-08-10.
Imagine art is one of the best platforms for new AI creators offering the best prices, the market leader like Higgsfield are great but their prices are too high. Thank you imagine art for making AI Video models affordable.
Hi Zayd, thank you for the 5-star review! Making AI video models accessible and affordable for new creators is something we're passionate about. Glad we're delivering on that for you. Happy creating!
Thieves. If you sign up, good luck signing off. Do not give them your credit card number.
Hi Yannick, we're sorry to hear about your experience. You can cancel your subscription directly from your account by clicking your profile icon in the top right corner, selecting "Billing and Subscription," and then clicking "Edit Billing." For full account deletion including all associated data, you can follow the steps here: https://docs.imagine.art/faq/account-deletion If you're still having trouble, please reach out to us at [email protected] with the subject line "Trustpilot Follow-Up" and our team will get it sorted for you right away. We're committed to resolving this. We hope to earn back your trust.
This tool was never good. I subscribed for yr in 2023. Wrote to cancel and was still charged June 2024. Requested cancel and a refund within the window of tos; was denied. Now 2 yrs later, charged an annual fee again! I do not use this tool, it was always mediocre. Now its a scam! A part time job begging for refund and to loose my info and yet they continue.
Hi Dharma, we sincerely apologize for this ongoing billing issue. Being charged annually for a service you've repeatedly tried to cancel since 2024 is completely unacceptable, and we understand your frustration. We want to resolve this for you immediately. You can delete your account and remove all associated data, including payment information, by following the steps here: https://docs.imagine.art/faq/account-deletion - this ensures no further charges can occur. For the charges that were taken after your cancellation requests, we'd like our senior support team to personally review your entire billing history and work toward a fair resolution. Please reach out to us at [email protected] with the subject line "Trustpilot Senior Escalation" and include any previous cancellation emails you have. We are committed to making this right, whatever it takes. Again, we deeply apologize for the years of frustration this has caused. Once resolved, we'd be grateful if you'd consider updating your review. We hope to earn back your trust.
ImagineArt is an amazing AI art platform with an intuitive interface, fast image generation, and impressive results. It offers a great variety of styles and tools, making it easy to bring creative ideas to life. Whether you're a beginner or a professional, it's a reliable and enjoyable tool for creating high-quality artwork. Highly recommended!
Hi MatrixMural, thank you for the 5-star review and the recommendation! We're glad the platform works well for both beginners and professionals alike. Happy creating!
I had a very disappointing experience with ImagineArt’s subscription and refund process. I intended to purchase a monthly subscription, but accidentally selected the annual Standard plan and was charged approximately $285. I noticed the mistake shortly after the purchase, cancelled the subscription, contacted support, and did not use the service or any subscription credits. According to ImagineArt’s own published Refund Policy, an initial annual subscription purchase may be eligible for a refund if the request is submitted within the stated time limit and no more than the permitted number of credits has been used. I complied with these conditions. I contacted support promptly, cancelled the subscription, and did not use any credits. Despite this, ImagineArt refused to issue a full refund and did not clearly explain which specific condition of their Refund Policy I had supposedly failed to meet. Instead, they repeatedly described the payment as a “renewal,” even though it was my initial annual subscription purchase. They also claimed that my account and billing details were registered in the United States, even though my official bank statement shows my account and address in Cyprus and the payment was made through a European bank. Rather than applying the refund conditions stated in their own policy, they offered to convert the annual subscription into a monthly plan and refund only the remaining difference. I declined because I requested a full refund and wanted to choose the correct plan myself afterward. I provided proof of payment, explained the situation several times, confirmed that the service had not been used, and referred directly to their published Refund Policy. Unfortunately, the support team continued to reject the refund without properly addressing the conditions written in their own rules. In my experience, ImagineArt’s published refund terms were not applied consistently, and the process was unnecessarily difficult and frustrating. I strongly recommend that customers carefully review the billing period before confirming any payment and keep copies of the company’s refund policy and all correspondence.
Hi Maygreen, we sincerely apologize for this experience. You've laid out your case clearly and thoroughly, and we appreciate the time you took to document everything. An accidental annual purchase with zero credits used, followed by a prompt cancellation and refund request, should have been handled fairly and in line with our published refund policy. We're sorry that wasn't your experience, and we understand how frustrating it must be when the conditions you met aren't acknowledged. We also apologize for the incorrect account location information and the mischaracterization of your initial purchase as a renewal. These inaccuracies should not have occurred. We'd like our senior management team to personally review your entire case from scratch, including all correspondence, your payment records, and the applicable refund policy conditions. Please reach out to us at [email protected] with the subject line "Trustpilot Senior Escalation" and we will treat this with the highest priority. We are committed to finding a fair resolution, whatever it takes. Your feedback about the refund process has been escalated internally to ensure our policies are applied consistently and transparently for all users. Once we've reached a resolution, we'd be grateful if you'd consider updating your review. We hope to earn back your trust.
ImagineArt has a really amazing interface, well layered and clean. The workflow feature really makes working easy with all tools available in one place. One other thing, when I tested models like for instance Nano Banana 2 on ImagineArtAi and other Ai brands I got better results and higher quality on ImagineArtAi. It goes to show how much they have invested in making it the best of the best
Hi Genius Art, thank you for coming back with another 5-star review! It's amazing to hear that Nano Banana 2 produces better results on ImagineArt compared to other platforms. We invest heavily in optimizing our models, so it's great to see that difference being noticed. Glad the workflow and clean interface are making your creative process easier. Happy creating!
Hi Jean Baptiste, thank you for the 5-star review! We're honored to be your best AI platform. Happy creating!
I like that it helping me do renders very fast and liking the unlimited button, but the problem is that ai is changing other details while editing, sometimes he doesn't understand the specific command we give to him in order to change some details,
Hi there, thank you for the review! We're glad the fast renders and unlimited feature are working well for you. We understand the frustration when the AI changes details you didn't intend during editing, or doesn't follow specific commands accurately. This is an area we're actively improving - better prompt precision and more controlled editing are key priorities for our team. In the meantime, try being as detailed as possible with your prompts, and using different models can sometimes give you more accurate results for specific edits. If you'd like personalized tips for your use case, feel free to reach out at [email protected] and our team will be happy to help. We'd love to earn those extra stars as we continue to improve. Happy creating!
very convenient and many different models to choose from
Hi Sue, thank you for the 5-star review! Glad you love the convenience and variety of models. Happy creating!
Good job, thank you
Hi Rami, thank you for the 5-star review! Glad you're enjoying ImagineArt. Happy creating!
Hi Mohammad, thank you for the review! If you're unsure where to start, check out our tutorials section to help you get the most out of ImagineArt. And if you have any questions, feel free to reach out at [email protected] - we're happy to help. Happy creating!
ImagineArt is simple to use and creates beautiful AI-generated images. The generation process is fast, and the quality is impressive. Overall, I am very satisfied with my experience.
Hi Talinka, thank you for the 5-star review! We're glad you find ImagineArt simple, fast, and impressive. Happy creating!
Hi D Jones, thank you for the 5-star review! We love the enthusiasm! Happy creating!
It’s been really helpful, especially the Film Studio feature—everything is all in one place there.
Hi Ted, thank you for the 5-star review! Glad the Film Studio feature is working well for you - having everything in one place is exactly the idea. Happy creating!
Supar aapp very nice songs ai app
Hi Charpot, thank you for the 5-star review! Glad you're enjoying the app and the AI music features. Happy creating!
What is realy !? Its a joke !? I just want do something why u cant do it !?
Hi PooRya, we're sorry to hear you had a frustrating experience. We'd love to understand what you were trying to create so we can help. Different models and settings can produce very different results, and our team would be happy to guide you. Please reach out to us at [email protected] and let us know what you were trying to do. We'll make sure you get the help you need. We hope to turn your experience around!
I purchased the ImagineArt Ultimate annual plan for $492, expecting a premium and professional experience. Unfortunately, after trying the platform, I quickly realized that it did not meet my expectations in terms of results, workflow, and overall value. I contacted support shortly after cancelling and requested a refund, explaining that the service was not suitable for my needs. The support team replied politely, but my refund request was refused because they said my usage was above their 300-credit threshold. I am very disappointed because this was an expensive annual plan, and I cancelled shortly after purchase. I also asked for a fair review or at least a partial/pro-rated refund for the unused period, but the response was still negative. For me, the platform did not provide the value I expected, and the refund policy feels very strict for such a high-priced annual subscription. I would strongly recommend that new users be very careful before purchasing an annual plan and fully check the refund conditions before paying.
Hi Jimmy, we sincerely apologize for this experience. We understand how disappointing it is to invest in an annual plan and feel that the platform didn't deliver the value you expected, especially at that price point. Your feedback about the refund policy being too strict for high-value annual subscriptions is something we take seriously. A customer who cancels shortly after purchase and requests a fair resolution deserves to be heard, not met with a rigid policy response. We'd like our senior support team to personally revisit your case and work toward a fair resolution. Please reach out to us at [email protected] with the subject line "Trustpilot Senior Escalation" and we will treat this with the highest priority. We are committed to making this right for you, whatever it takes. We also appreciate your advice to future users about checking refund conditions, and we're working on making these terms clearer at the point of purchase so there are no surprises. Once we've reached a resolution, we'd be grateful if you'd consider updating your review. We hope to earn back your trust.
Great platform, lots of useful features. All the models you would want under one roof. Multi variation parallel generation of images and videos. workflows. awesome stuff THOUGH lots and I mean lots of popups.
Hi Subuktageen, thank you for the 5-star review! Glad you're enjoying the features, multi-variation parallel generation, and workflows. We hear you on the popups - that feedback has been shared with our product team to work on reducing them for a cleaner experience. Happy creating!
Amazing UI easy to use, so innovative - I made so many great designs here for International open calls. Try it for sure!
Hi 나리, thank you for the 5-star review! It's awesome to hear you've been creating designs for international open calls using ImagineArt. Thanks for the recommendation and happy creating!
I am here to set things straight and let ya know the support is awesome. I made a mistake by ordering before trying things out. So I contact the support for a refund and they replied and we workedthings out and in a couple days I had my refund. Site has very much potential not fully to their top potentials still got a little hiccups here and there they need to work on but can tell ya once they get things squared away they will be on top of all ai generation sites. The biggest downfall is they need to find a way to bring their credits per generation down if they ever want to be abocve other ai sites. But I definately give credit where credit is due and hopefully we can do business with one another in the future but with better terms.Keep up the good work and work on your prces and credits if you want to be on top always remember the ones that give the most are the ones that come out on top. Don't focus on becoming rich cause good people are already rich at heart and that turns into wealth more than the greedy ones cause being genuine to customers and people comes back in good favor.
Hi Sam, thank you so much for coming back to update your review to 5 stars! It means a lot that you took the time to set the record straight and give credit to our support team. We really appreciate your thoughtful advice about pricing and credits. You're absolutely right - generosity and genuine care for customers is what builds lasting success. That's a philosophy we believe in, and feedback like yours helps us stay on track. We hope to do business with you again in the future, and we'll keep working hard on improving pricing, credits, and ironing out those hiccups. Thank you for the kind words and the wisdom. Happy creating!
69 reviews matching