InboxDollars (www.inboxdollars.com) has a 3.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 42% give 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.
What people say
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Gary Trevor · 3 reviews · Experienced 2026-02-12 ·
★★★★★
Account Suspended
I have been taking surveys on InboxDollars for about two years. I'm sure they have made their share of money off of my answers while paying small amounts. Now all of a sudden when I have four amounts pending, one for $3, two for $10 and one for $20, it displays that my account has been suspended. It says to contact customer support.
I contacted customer support and asked them why my account has been suspended. I received an e-mail telling me that I need to complete their ID Verification (IDV) process using a government-issued ID and am given a link to do it.
I have tried on two different laptops and a cellphone. It keeps saying they can't verify the photos.
Here's my advice: if it's a survey for a larger amount where they will pay you at a later date, don't waste your time. Obviously they have no intention of paying after they get your answers.
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Ethan · 3 reviews · Experienced 2026-02-11 ·
★★★★★
Final Straw with InboxDollars
This may probably be the last time I'll talk about InboxDollars, but you know what? Out of possibly 3 years of experience, my patience and mercy for InboxDollars has grown thinner and thinner with how crappier their site has kept getting worse over time til they suspended my account, so I'm gonna give one heavy cold and hard honest review on their site with the latest and last chunk of experience I had with them. So where do I begin?
Let's start off with this; I see a fair amount of honest people telling how awful the experiences of surveys are, and it's nice that they are telling how awful the experience is, but I think they're being a bit soft. Let me explain what it's like. So trying to do surveys on their site has been HELL. Agonizing sheer hell. InboxDollars has no idea how tortured we users feel with desperately trying to find a good, proper, and fair working survey to complete, and for what? Let's first touch on the money and time offered from doing them first. Most of them for a pathetic amount of 25 cents and 1/5 of them for 50 cents, just to usually see their time estimates being like over 15 minutes or 20?! Does InboxDollars think we don't value time? Cause having to desperately find fair and working surveys is 75% impossible, and some would be lucky to find some surveys that could actually work and give you maybe with the highest earnings ranging 75 cents to $1.50, which is pretty rare each day to find while hoping to Jesus that it will be fair and reward you. Oh, and don't get me started on the much higher prizes that would make you spend like an hour or some! Most of these seem like crazy amounts to spend time with to try, such as $2, $4, or even $10 for about 2 hours, but I'll explain about those later.
You wanna know how these surveys work? A lot of them just LOVE to waste your precious time and sanity. So many of them would just abruptly kick you out for the stupidest and mundane unexplainable reasons without even telling you, like as if they snub you for your honesty and hard work of telling answers. We got stupid surveys that will kick you out after you consent to their terms and tell them that you're ready or that you understand and will keep it private with them, dirty and scummy moments where they want you to prove that you're paying attention to them by clicking a choice or typing in what they want you to say to continue, only to then pull the nasty stunt of purposely kicking you out without being reasonable or telling you anything, and ones that would just abruptly quit and kick you out in the middle of doing them when you were doing fine with telling them your thoughts and answers along with choosing the scale of numbers or how you feel about things too. But of course we know that InboxDollars is never gonna tell these survey providers anything- Oh no, that would be too much for them to lift a finger to do something about these problems, ESPECIALLY for scummy survey providers like Eyesee, IpsosSurveys, SurveyResearchResults, Survey RoundTable, Rose Compass, and much more! Yeah, I'm dragging these providers' names because they DO HAVE A CHUNK OF RELEVANCE with why InboxDollars is horrible, and I'll tell more about these later when I get to the reporting part.
To add some more kinds of issues with surveys, there are some to where for some reason whenever a survey wants with trying to show videos, there are some where you know they are just either screwing with you or can't be bothered to actually have a proper video program to work on the survey, either from beginning, or when you're in the middle or near the end of watching their video. Why can't they have something better like how YouTube, Twitter, BlueSky, or some other social apps actually have good and working video players? I don't know, but I always feel like I'm being lied to and messed around with when I know my internet works perfectly fine and same with the internet browser I use too, but you know what's also worse? Being in the middle of a survey to then be told that it wants you to use a different browser when you know yours works perfectly fine or even better, and you end up knowing all your hard work is just wasted in vain because using the survey's link it gives to "help" you "continue" won't let you continue on another browser, so either way, you're screwed both ways being unable to finish the survey. Last to wrap the experience of trying to do a legion of surveys to feel like you're one of InboxDollars' many little Sisyphus-lings, many big ones don't load their surveys from the start and are on endless loop. Also, expect sometimes to get taken to Swagbucks' signup page instead of being rewarded!
There's more to tell, but unfortunately Trustpilot wants it short, so those survey providers I report? InboxDollars never tell them to fix their surveys or tell them to stop giving broken ones.
Reply from InboxDollars2026-02-18
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
That honestly who ido business and want do same. Thank you very
The is first time you I hope I will be please because lit good thing about you all. Hope I continue doing business with you .
Reply from InboxDollars2026-02-18
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
I accepted playing the Color Water Sort game and completed all of my tasks within 30 days and it did not register the last two tasks that I completed which was completing Level 700 & Level 1000. After all the time that I wasted just to pass those last two levels and it still has not registered. I don't recommend inbox dollars to anyone because it is a waste of time.
Reply from InboxDollars2026-02-13
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s anything we can help with, please don’t hesitate to reach out. Thanks again!
it takes awhile and all thensurveys take forever but well worth it very knowlagablen
Reply from InboxDollars2026-02-10
Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s anything we can help with, please don’t hesitate to reach out. Thanks again!
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Ryan Bard · 1 review · Experienced 2026-02-05 ·
★★★★★
Dishonest practices
Dishonest practices. Surveys completed for free.... after completion of the entire survey, Im told "it wasnt a right fit, heres another survery" some surveys you get halfway through, and it does that..some you complete, and it does that.. they are harvesting survey answers without "completing" them so they dont have to pay out. The game I put on my phone also just went into an Advertisement loop, and was unable to be played to earn points, just an add for another game, for 10minutes...
Reply from InboxDollars2026-02-06
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
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Mohammed Mussa · 1 review · Experienced 2026-02-03 ·
★★★★★
Online ferilanes$ markets
Reply from InboxDollars2026-02-03
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
The app is very is to use and also it offers many opportunities to earn little money but money. But really, it takes how many days to receive withdrawed amount on your wallet account like binance.For me i am waiting for long time until now.
Reply from InboxDollars2026-02-03
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
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Lubna Zaidi · 1 review · Experienced 2026-01-31 ·
★★★★★
Wao nice website
Reply from InboxDollars2026-02-02
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
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Maama Salmo · 1 review · Experienced 2026-01-29 ·
★★★★★
Everything seems to work although
Everything seems to work although, very time consuming, it's fairly simple and easy to manage. Overall you have made a successful setup and I have already referred others to it.
It would be cool to have a video zone for advertisement's and organized by category if someone is thinking or curious about purchasing insurance, car, video games, phone's, fast food, candy, toys, camping, travel, jewelry..etc.. just categorize by subject and charge the advertisers a per click or per watched fee and break off a portion of it to the consumer's who watch the ads and keep your portion
Reply from InboxDollars2026-01-29
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
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Brenda Nicholson · 1 review · Experienced 2026-01-29 ·
★★★★★
The questions were super easy so made…
The questions were super easy so made the survey fast
They do occasionally pay out but many of the $1 surveys I completed said they were not complete on inbox dollars end despite screenshots showing the completion. Lots of wasted time as these surveys can take up to 40 minutes . Then they offer me a one cent survey for 20 minutes no thanks.
Reply from InboxDollars2026-02-02
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
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Filip Kinecki · 1 review · Experienced 2026-01-29 ·
★★★★★
Designed to Keep You From Redeeming..
As you get close to the minimum withdraw amount, or gift card eligibility, you'll see a significant drop in available surveys, or get 70-90% through a survey only to be returned to the website stating "this survey wasn't the right fit for you" even though you've essentially completed it and provided enough information to count as a complete survey. I've been stuck at $14 and inbox dollars will keep recommending a survey I have already completed, or get kicked off near the finish line of a survey. This is an obvious intentional design to keep you from accessing/redeeming your earnings.
Reply from InboxDollars2026-02-02
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.
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Bereket anteneh · 1 review · Experienced 2026-01-28 ·
★★★★★
Every Good bissnuss
Reply from InboxDollars2026-01-29
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
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Roni James · 2 reviews · Experienced 2026-01-28 ·
★★★★★
Deactivated for no reason
The app was just fine with me until they deactivated my account without cause or reason. I'm not able to log into my account, for customer service to get back to somebody within 30 days about a problem that they have today it's just outrageous and unprofessional