Independent Carpet One Westland (www.independentcarpetonewestland.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
What people say
M
Marcelo Delich · 1 review · Verified ·
★★★★★
Full satisfaction
In all honesty, I couldn’t have felt more comfortable with the experience.
Jason at the store walked us through our options, paying close attention to our expectations without forcing us to upgrade or go above our budget. He listened attentively to what we could afford, and provided us with options to satisfy our needs.
The installation team rocked! Fast and efficient :)
Reply from Independent Carpet One Westland2018-05-03
Marcelo,
Wow what a wonderful review. Thank you so much for taking the time to share your experience with Jason, our installation team and our showroom. It has been a pleasure to work with you and we look forward to working with you in the future for all your flooring needs. Enjoy your new flooring and thanks again!
Catherine Buchanan-Owner
S
Susie Stefani · 1 review · Verified ·
★★★★★
Working with Independent Carpet One …
Working with Independent Carpet One Westland has been an absolute pleasure. Cathy went above and beyond to coordinate the best flooring with our paint and the carpet we chose really made the whole room! The installer Joe Bazzoun, and his crew, moved any furniture that needed to be moved and installed the carpet quickly and efficiently. They cleaned every scrap up and left the place spotless. From start to finish, I would 100% recommend Independent Carpet One!
Reply from Independent Carpet One Westland2017-12-12
Susie-
What a wonderful review thank you so much for taking the time to acknowledge our installation team. They definitely work very hard for our customers. i am so glad that you are happy with the selections we found together. Enjoy the new carpet and more importantly the "new rooms"! Thanks again for trusting in us to provide your new flooring. Catherine Buchanan- Owner
