For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

Island Importer

ClaimedCollecting reviews

201 reviews

4.7201 reviews
Write a review

About Island Importer

Data updated
Website
www.islandimporter.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
114 reviews
Replies to negative
43% (3/7)
Do you own Island Importer? Claim this profile for free and start replying to reviews.

About this business

Island Importer is dedicated to designing and manufacturing high-quality beach wedding attire, providing our customers with a casual, yet classy, alternative to tuxedos and synthetic gowns. Over the years our product range has expanded to include, all-silk beach bridal and bridesmaid dresses, 100% linen suits, linen shirts, linen pants, linen shorts, linen vests, and linen jackets for grooms, groomsmen, boys and ringbearers. What makes Island Importer unique is that in addition to carrying a large array of in-stock sizes and colors, we offer made-to-order, custom sizing. This gives our customers the option to order any of our garments in any size, including big & tall, and children’s sizes. Furthermore, customers can choose from nearly 60 custom colors to match their personalized wedding schemes. We still offer a large array of natural-fiber, island wear and yoga wear, including linen and cotton, draw-string pants, shirts, shorts, skirts, Thai fisherman pants, sandals and more. Check it out!Customer satisfaction is paramount to us. We strive to exceed our customer's expectations with flexible, highly personalized customer service. We always do everything in our power to make sure our customers' wedding attire is impeccable and on-time. We treat our customer’s weddings with utmost importance. If shipping a replacement outfit over-night to a hotel in the British Virgin Islands is required to make it to the wedding in time, we will do so without hesitation.

Written by the business, not verified by us.

Is Island Importer legit?

Island Importer (www.islandimporter.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 43% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many loyal buyers frequently praise the outstanding overall quality of the garments, featuring soft fabrics, durable stitching, and vibrant colors available. Shoppers also note that orders consistently arrive extremely fast and customer service representatives are exceptionally professional, courteous, and responsive to questions. However, some people mentioned notable challenges with sizing discrepancies, explaining in their feedback that certain pants were tighter, narrower, or shorter than advertised. A few consumers additionally experienced frustrating difficulties regarding the return and exchange procedures when items unfortunately did not fit properly on the first try.

Auto-generated from all reviews of this business. For reference only.

What people say

Very satisfied with the quality of…

Very satisfied with the quality of construction. I would like to have seen in the description that they are made in China. For the price I was hoping for a European manufacturer.

Reply from Island Importer2026-06-28

Hi Matt, Thank you for the wonderful feedback regarding our garment construction quality! We firmly believe that exceptional craftsmanship is the result of strict production standards and meticulous oversight, rather than geography. In fact, many of the world's leading luxury fashion houses rely on the same advanced technical facilities we do to achieve this level of precision. We are thrilled that the superior tailoring shines through in your garment, and we appreciate you taking the time to share your review.

Amazing responses

Once the slacks arrived, I realized I misunderstood the sizing chart. I reached out and Island Importers responded quickly. I was able to send back the ill fitting slacks and received the new pair in time for the World Cup. I will proudly be wearing them

Reply from Island Importer2026-06-27

Hi Anthony, Thank you so much for reaching out to us. We are so glad we could help! We know how important it is to get that perfect fit, especially with the World Cup here this summer! Our team always aims to make exchanges as quick and hassle-free as possible, so we are thrilled that your replacement slacks arrived right on time for the big matches. Enjoy the tournament, wear them proudly, and thank you for choosing Island Importer!

I ordered a pair of white linen pants

I ordered a pair of white linen pants, and they are fantastic. Great quality, super fast shipping, and great fit. I ordered a black pair after I received the first pair. I can’t wait to wear these on vacation this summer.

Reply from Island Importer2026-06-27

Kevin, Thank you so much for the glowing review! We are absolutely thrilled to hear that you love your new white linen pants and that the quality, fit, and shipping speed all hit the mark for you. Securing a second pair in black is the ultimate compliment! They truly are the perfect summer vacation staple, effortlessly stylish, breathable, and versatile enough to take you from a casual beach day to a nice dinner. We hope you have an amazing summer vacation and enjoy wearing both of your new pants. Safe travels, and we look forward to welcoming you back again soon!

I misorded size and Island Importers…

I misorded size and Island Importers was wicked responsive. Did return easy easy, the new gear is fantastic

Reply from Island Importer2026-06-23

Thank you so much for the review! We know sizing can be tricky, so we always aim to make exchanges as smooth and fast as possible. We are thrilled to hear you love your new linen clothing!

Great and fast service !!

Great and fast service !!! Great quality clothing at a good price!!! Thank you so much. Charles Morris

Reply from Island Importer2026-06-21

Hi Charles, thank you so much for the great review! We are thrilled to hear that you love the quality of your new linen shirt and appreciate our speedy service. Providing great linen styles at a fair price is exactly what we aim for. We appreciate your support and look forward to serving you again soon!

Know What You Are Buying

I would not recommend this company. Collar size is wrong. I question the cloth. I paid $76 for a shirt that cost a few dollars to make. I did reach out to them about a refund. They sent me a link. We will see if they come through.

Reply from Island Importer2026-06-07

Tell us how you really feel :)) Firstly, it's called a spread or Roma collar. Yeah, they are a thing, and are made exactly as pictured on our site. Secondly, the shirt we sent you is made from pure, 100% linen fabric, regarded by most as high quality. We stand by the quality of fabric and construction of all our garments and are more than happy to assist you in returning the product for a refund. We are sorry to have disappointed you so.

Just what I wanted!

I’ve purchased quite a few different pieces from Island Importers & have never been disappointed. I place my order & within a few days it arrives. Every garment I bought fits well & gives that slight looseness I like especially while on vacation with a breeze.

Reply from Island Importer2026-06-07

Hi Dan, Thank you so much for the wonderful review! We are absolutely thrilled to hear that Island Importers has become your go-to for vacation wear, and that our fast shipping and relaxed fit hit the mark every time. There is nothing better than that perfect, breezy vacation feel! We truly appreciate your loyalty and look forward to dressing you for many more trips to come. Happy travels!