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Media & Publishing

issuu

100 reviews

3.4100 reviews
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About issuu

Data updated
Website
www.issuu.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/39)
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Is issuu legit?

issuu (www.issuu.com) has a 3.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

P
Pam Perry · 4 reviews · Experienced 2026-07-01 ·

No real customer service

No real customer service. All robots! Horrible service when you have a problem. Need real people to talk to!

H
Henri Busch · 3 reviews · Experienced 2026-06-26 ·

Functions not available even after upgrading

Even though I upgraded to the unlimited plan, there was no possibility of publishing a document with more than 10 pages. Customer support was useless. Would not recommend.

B
Bruce Foster · 6 reviews · Experienced 2026-06-29 ·

Not like it once was.

I have used ISSUU for several years now. It used to be much easier. But with every update to their software it gets buggier and buggier. To top it off, there is NO customer support. NO chat. NO telephone number to discuss problems. And they have taken away some features we used to use on top of all this.

B
Biafarin · 1 review · Experienced 2026-06-27 ·

They are greedy and overcharge their clients.

The system is slow, they have literally tricked us and overcharged us for their new plan, they haven't been honest with us, as a long time client, we never recommend them to anyone. They are greedy and just look for taking more money from us and recently they put their logo in the viewer and ask us to pay even more to remove their logo. We will definitely leave them soon.

S
Shirlene Johnston “All Points · 1 review · Experienced 2026-06-25 ·

DO NOT SIGN UP THEY WILL NOT STOP CHARGING YOU

DO NOT SIGN UP! I was charged last year for a product I don't use and could not cancel even though I've tried multiple ways and they've just charged me again! That's OVER $6000 they have STOLEN. ISSUU if you are reading this please cancel my account and refund my money!

D
David Miller · 2 reviews · Experienced 2026-06-25 ·

Love this platform great presentation…

Love this platform great presentation and elevates my product. Cheers D

J
Jeff M_written by wife · 4 reviews · Experienced 2026-06-18 ·

Over the years

Over the years, I have enjoyed using Issuu and watching it evolve. I've always been able to work through their tutorials and the help I've received has been valuable.

A
Adrian Baldovino · 12 reviews · Experienced 2026-06-12 ·

One of the best publishing platforms

D
Diócesis Bilbao · 1 review · Experienced 2026-06-11 ·

Losing value

Lately, over the last 8-12 months, there's been a noticeable decline: in incident response, in the loss of features (stories and articles), in service outages and interruptions... And it's a shame because the platform used to be very good. But we're starting to consider moving to another one. And we don't want to, but...

o
oregon · 1 review · Verified · Experienced 2026-06-10 ·

Too much!!!

I'm really displeased that you removed the re-upload feature from our plan. It strips away one of the best features. The $ 160-per-month increase in the subscription cost to keep that feature is completely unreasonable.

H
Hollie · 1 review · Experienced 2026-06-11 ·

Linking is the WORST!

The system for links is frustrating and incomplete! You cannot edit. You cannot review. You cannot make sure that things are working until you publish and then things don't show up right away. I am going to be spending the next few months finding a way to NOT use Issuu for a future publication.

A
Arjun Singh · 2 reviews · Experienced 2026-06-05 ·

Great site for online publishing of…

Great site for online publishing of offline publications!

C
Christy Vineyard · 2 reviews · Experienced 2026-06-03 ·

Panicked about an invoice I was not…

Panicked about an invoice I was not expecting, I quickly reached out to Issuu. Because I had no phone number (yes, the amount was way more than anticipated and warranted a phone call) I did what I could through email. Ella from Issuu answered my question almost immediately and helped me resolve my problem. Thank you, Ella, from Issuu!

J
Jenn · 6 reviews · Experienced 2026-06-02 ·

Not a good day to ask for a review

Not a good day to ask for a review! Issuu seems to be cutting words short in the pdfs I'm uploading/trying today. Really hope this is temporary/fixable - absolutely useless to me at present.

F
Frank Porter · 3 reviews · Experienced 2026-05-31 ·

I have created well over 50 eBooks on…

I have created well over 50 eBooks on this site and each one is better than before. My customers are very impressed. And I couldn't ask for more. Thank you.

D
Donna Ross · 7 reviews · Experienced 2026-01-29 ·

Great Subscription for my magazines

My experience with Issuu is that it continue to give me the ability to produce magazine with both myself and my clients are enjoying them.

K
Kitty Bucsko · 3 reviews · Experienced 2026-05-24 ·

An effective way to share Rotary news in a newsletter

I rely on issuu for an easy and very effective way to share news and newsletters online. I've a loyal client who has used your service for many years to share Rotary news within my Rotary community. Thank you.

M
Morris Mwangi · 1 review · Experienced 2026-05-24 ·

If you're looking for a luxurious…

If you're looking for a luxurious experience, look no further than ISSUU.

H
HACW · 1 review · Experienced 2026-05-21 ·

Almost 5 stars

We had a nice subscribtion, not free but a small amount for the few things we use. But now it's become too expensive unfortunately. Now were working with the free account. Otherwise it had been 5 stars.

V
VisArt studio · 1 review · Experienced 2026-05-19 ·

Funcional

Funcional, not to expensive.