JB Prince Company (www.jbprince.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My second spoon. I like them both, one short handle and one long handle. The part I do not like is the end of the handle on both spoons is almost sharp enough to cut you. The short one I had to use a file to dull the edge so I could use it without pain. The long one has the same problem but the end does not usually hit my palm. I will be filing that one down as well. Great spoon bad handle in my opinion.
Reply from JB Prince Company2026-08-04
Hi Chef,
Thank you for the detailed feedback, and congratulations on your second spoon! We're glad you're enjoying the balance and craftsmanship, but we're sorry to hear about the sharp edge on the handles — that's not the experience we want you to have.
We understand our customer service team has already been in touch and offered a replacement or refund, with no need to send the spoons back. We hope that helps, and please don't hesitate to reach out again if there's anything else we can do.
Thanks for taking the time to share this feedback — it genuinely helps us improve.
I love my saucing spoon. Great balance. Much better than using nana's old old silver plate! Should have entered the 21st C a long time ago.
Reply from JB Prince Company2026-08-04
Hi Chef! Nana's silver plate never stood a chance! So glad the saucing spoon has found a happy home in your kitchen — the balance really is a game-changer once you've used it. Thank you for the great review!
The spoons are beautify and I can't wait to use them. They came in perfect condition -- though perhaps it would have been nicer if they were individually packaged in some type of simple high-qualityplastic wrap.
Reply from JB Prince Company2026-07-28
Hi Chef! Thank you for such a thoughtful review. We're so happy to hear the spoons arrived beautifully and in perfect shape. Your idea about individual plastic wrap is a great one, and it's the kind of detail we love hearing from customers. We'll pass this along to our packaging team as we continue to refine the unboxing experience. Thanks so much for choosing us!
Items were fine but I sent the CS people an RMA request 6 days ago and no response. Got lost in their system. They replied.
Reply from JB Prince Company2026-07-27
Hi Chef! We do apologize if there was any inconvenience, however I did reach out to customer service to confirm communication. They replied to both emails provided when you initially reached out same day. As of earlier today 7/27, Customer service has once again reached out with the RMA order as requested. Please ensure you receive this RMA sent to [email protected]. If this is still missing, please check your junk / spam box.
Thank you.
My order was misdelivered by UPS and JB Prince managed the whole mishap for me. They sent a replacement order ASAP.
Reply from JB Prince Company2026-07-17
Thank you so much for sharing this, Chef! We're sorry to hear UPS dropped the ball on your delivery, but we're glad Alec, our customer service team member could jump in and get a replacement out to you quickly. Making sure you actually receive what you ordered — regardless of what happens along the way — is exactly what we aim for. We appreciate your patience through the mix-up and your trust in us to make it right. Thanks for being a JB Prince customer!
The cutting board matched its online description. It has washed well in the dishwasher. I don't see any cut marks in it yet. It is sturdy and not particularly floppy which rubber could be.
Reply from JB Prince Company2026-07-09
Hi Chef, Thank you for your feedback! We’re glad to hear you enjoyed your experience!
