J.C. Taylor Insurance (www.jctaylor.com) has a 4.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
Logan was great. He was very patient with me regarding technology and walking me through what I would say were my opticals.
Thanks again for our experiences with JC Taylor.
Shirley A. Mease
Dale E. Mease
Reply from J.C. Taylor Insurance2026-04-10
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Once I went through the initial computer interface dealing with Ashley was a pleasure
Reply from J.C. Taylor Insurance2026-04-02
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ashley was able to guide me through the process I need to follow when transferring one of our cars to a family member. She is the picture of good customer service!
Reply from J.C. Taylor Insurance2026-04-02
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Getting liability coverage on my classic car was a very smooth process. So far I am very glad that I chose J.C. Taylor Insurance.
Reply from J.C. Taylor Insurance2026-03-24
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
I was assisted by Ms.Oakley.
She was very professional and helpful explaining my policy to me. Ms.Oakley took her time answering and explaining all of my questions. Looking forward to working with her in the future. Darrell Holley
Reply from J.C. Taylor Insurance2026-03-27
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Helpful friendly customer service who answered all my questions.
Reply from J.C. Taylor Insurance2026-03-24
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
A
ALAN LAWRENCE · 1 review · Verified · Experienced 2026-03-20 ·
★★★★★
Great customer service and fair rates for antique automobile.
The representative was very helpful and was able to answer all the questions I had about the insurance. I feel like it was afair price for the coverage I got. Great customer service.
Reply from J.C. Taylor Insurance2026-03-24
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
The JC Taylor sales agent was very helpful today and completed the adding of my newly purchased classic car in less than 15 minutes. I have been a customer of JC Taylor for over 20 years and recommend them highly to anyone insuring their classic, custom, exotic pride and joy. Their customer service and extremely competitive policy pricing is tops in the industry. Thank you JC Taylor for being there and providing automotive enthusiasts like me with the vehicle coverage we need!
Reply from J.C. Taylor Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
M
MICHAEL GREEN · 1 review · Verified · Experienced 2026-03-20 ·
★★★★★
Thank you
Thank you! Thank you for taking your time with me.
Reply from J.C. Taylor Insurance2026-03-24
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
J
Jim · 3 reviews · Verified · Experienced 2026-03-17 ·
★★★★★
Pay up eagerly and avoid suspensions!
It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years.
The sting is being ignorant about putting your antique up in mothballs and putting off critical paperwork 'til Spring.
Things are back on track with autopay.
Reply from J.C. Taylor Insurance2026-03-20
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
It was a great experience and Christina was great at explaining the coverages and how they compare them to your current regular auto insurance policy. It was easy and within a great time and make you have peace of mind that your classic car is covered properly of its value that both parties agree on, unlike your regular insurance policy plan will only cover your classic vehicle for Kelly Blue Book Value.
Reply from J.C. Taylor Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
It was a little difficult getting our a hard copy of our policy other then that everything is good.
Reply from J.C. Taylor Insurance2026-03-20
Thank you for reaching out and for your feedback. We apologize for the delay in receiving your policy documents. If you should need anything else, please don't hesitate to reach out.
D
DONALD M. · 1 review · Verified · Experienced 2026-03-18 ·
★★★★★
I have been a customer of JC Taylor for…
I have been a customer of JC Taylor for many years. I always get prompt , professional and courteous service whenever I call the company.
Reply from J.C. Taylor Insurance2026-03-20
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
We are having to switch the coverage for 2 of our older cars and JC Taylor insurance was recommended to me. It was a very quick and easy process. The adjuster was very knowledgeable and helpful.
Reply from J.C. Taylor Insurance2026-03-20
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
A
Ann Stacy Smith · 3 reviews · Verified · Experienced 2026-03-13 ·
★★★★★
Getting insurance for my classic car…
Getting insurance for my classic car was a smooth process.
Reply from J.C. Taylor Insurance2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
They made things easy and painless got right back to me
Reply from J.C. Taylor Insurance2026-03-20
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Great service Melissa was very knowledgeable and helpful
Reply from J.C. Taylor Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
