J.C. Taylor Insurance (www.jctaylor.com) has a 4.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
The representative was very helpful and professional. The only problem I have with JC Taylor insurance is I had a small claim for $250 for a rollback to take my car to a the garage or I had a lot of work done on it. By not calling JC Taylor they would only gave me $125. But I saved him probably $700 by going to a garage which I knew the gentleman that had to roll back don't think this was quite Fair.
Reply from J.C. Taylor Insurance2026-03-20
Thank you for reaching out. We appreciate your positive rating however, we are sorry to hear your frustrations with the small claim. We have passed on your feedback in order to better enhance our processes.
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
My representative was knowledgeable, responded quickly to emails and was very professional. She answered all of my questions and even told me how nice my car was!
Reply from J.C. Taylor Insurance2026-03-20
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I would like commend Eric McCauley for all the help and patience he gave to me because I am NOT computer literate and had to get some help from a friend who is, to complete my application. That took a little time, which he gave me. Thank You, Eric for your professionalism and friendly attitude.
Reply from J.C. Taylor Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
I have been with J C Taylor since the mid 80's and the service has been great, especially appreciated Ashli's help. Thanks, Robert C
Reply from J.C. Taylor Insurance2026-03-20
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Easy Peasy. Thanks Ashliegh Lara for being Awesome!
Reply from J.C. Taylor Insurance2026-03-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
T
Tom Johnson · 3 reviews · Verified · Experienced 2026-03-12 ·
★★★★★
Great customer service provided by your…
Great customer service provided by your sales rep Christina.
Reply from J.C. Taylor Insurance2026-03-13
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Very responsive, returned emails and phone calls quickly.
Heather was very helpful. Returned a proposal for insurance very quickly.
Reply from J.C. Taylor Insurance2026-03-13
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Very personable and helpful. Answered all questions knowledgeably. Did not try to rush my decision. Happy to be with J.C. Taylor Insurance for my classic vehicle.
Reply from J.C. Taylor Insurance2026-03-13
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ease of application process, even for electronically-challenged old guy like myself
Reply from J.C. Taylor Insurance2026-03-13
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Personal service and I didn't have to…feel like I didn't matter. Great service.
Personal service and I didn't have to talk to India. A real good person helped me.
Reply from J.C. Taylor Insurance2026-03-13
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
G
GARY HILL · 1 review · Verified · Experienced 2026-03-11 ·
★★★★★
I forgot to renew insurance
I forgot to renew insurance, it lapsed. Agents were great at getting me all set again.
Reply from J.C. Taylor Insurance2026-03-13
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Thank you for your kind words! We’re happy to hear you had a great experience with our customer service and appreciate you taking the time to share your feedback.
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
My experience was pretty simple. I called for a quote and was greeted by a friendly sales person. I was comparing prices and liked the attention I received from J.C Taylor. I decided to go with J.C Taylor which offered very competitive prices.
Reply from J.C. Taylor Insurance2026-03-13
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
The whole process to get insurance for my car was simple and only took a few minutes. The person I spoke with was knowledgeable and answered all of my questions and got the policy started with no issues at all
Reply from J.C. Taylor Insurance2026-03-13
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
S
Steve · 5 reviews · Verified · Experienced 2026-03-06 ·
★★★★★
Heather
Heather. the agent did a great job. Call me back on time and explained everything in detail. Easy to talk to--no selling job--Thanks Heather
Steve
Reply from J.C. Taylor Insurance2026-03-13
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
