J.C. Taylor Insurance (www.jctaylor.com) has a 4.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
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Matt · 6 reviews · Verified · Experienced 2026-07-13 ·
★★★★★
Christina was an awesome help
Christina was an awesome help, made everything clear and easy to understand. Great job will tell friends!
Thanks Matt
Reply from J.C. Taylor Insurance2026-07-20
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
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Arnold · 2 reviews · Verified · Experienced 2026-07-06 ·
★★★★★
Great experience
Great experience, reasonable cost, and the representative was extremely knowledgeable and helpful.
Reply from J.C. Taylor Insurance2026-07-10
Thank you for the great feedback! We’re glad to hear you had a positive experience and found both our team and pricing to be a great fit. We appreciate your support and the opportunity to protect what you love.
Christina made the entire process go smoothly. She was very friendly and a great customer service representative. Highly recommend!!
Reply from J.C. Taylor Insurance2026-07-02
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Delt with Christinea. Very polite and helpful answered all questions and made the transaction easy.
Reply from J.C. Taylor Insurance2026-06-26
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
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ROBERT JR. · 1 review · Verified · Experienced 2026-06-03 ·
★★★★★
All Good
All Good, Agent very polite and efficient.
Reply from J.C. Taylor Insurance2026-06-05
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
ASHLI MASHBURN WAS VERY HELPFUL IN ANSWER MY QUESTION I HAD.
Reply from J.C. Taylor Insurance2026-06-05
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Christina was very pleasant and knowledgeable on giving us the help we needed.
Reply from J.C. Taylor Insurance2026-05-22
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
The lady was kind, professional, efficient, thorough, easy to comprehend the details she explained,
Reply from J.C. Taylor Insurance2026-05-22
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Agent was exceptional in all aspect of my application for a Vintage car
Agent was exceptional in all aspect of the conversation and followup. Very knowledgeable and had answers to all my questions. Communication both on the phone and online were perfect.
Reply from J.C. Taylor Insurance2026-05-15
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Quick and easy process, Christina answered all of my questions and was great about following up with me. Everything went smoothly.
Reply from J.C. Taylor Insurance2026-05-08
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
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RICHARD R · 2 reviews · Verified · Experienced 2026-05-04 ·
★★★★★
Liz was wonderful and patient as we…
Liz was wonderful and patient as we updated some information and completed the financial transaction.
Reply from J.C. Taylor Insurance2026-05-08
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
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Charles Taylor · 2 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
ease of use when applying
Reply from J.C. Taylor Insurance2026-05-01
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
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Mark · 2 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
Ashli was great
Ashli was great! She answered emails promptly and was so gracious about everything. It was a pleasure to work with her!
Reply from J.C. Taylor Insurance2026-04-24
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
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Ron · 2 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
Very polite representative
Very polite representative. And it was great speaking to someone from the US that speaks English. Keep hiring American Citizens and keep up the great work!!
Reply from J.C. Taylor Insurance2026-04-24
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
