About Jeulia Jewelry
Data updated- Website
- www.jeulia.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 172 reviews
- Replies to negative
- 100% (17/17)
About this business
At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for.Custom Jewelry, Engagement Rings, Silver Rings.
Written by the business, not verified by us.Is Jeulia Jewelry legit?
Jeulia Jewelry (www.jeulia.com) has a 4.5 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly website, noting that browsing smoothly through the thousands of attractive options is an absolute pleasure. Consumers truly love the gorgeous designs, superb craftsmanship of the jewelry, and the fast, convenient checkout process that makes purchasing completely effortless. Some reviewers were not happy with delivery delays, mentioning that their orders took excessively long to process and arrive in time for important occasions and special dates. A few other people also felt that certain items suffered from poor quality, reporting frustrating issues such as fading metal colors or incorrect sizing.
Auto-generated from all reviews of this business. For reference only.What people say
great jewelery
great jewelery, I ordered my birthday presents
Nice and easy
very nice and very easy
It was quick and easy to order
I have been dreaming about this ring…
I have been dreaming about this ring for our wedding! It looks amazing and will make the experience even better.
It looks beautiful
I wish I had read these bad reviews…
I wish I had read these bad reviews before I even placed my order. Some of the negative reviews mentioned finding their ring on AliExpress, so I decided to check if I could find mine cheaper somewhere else, too... Amazon has them for €100 less. I am absolutely furious. How can you rip off your customers like this and then claim to „firmly stand behind the quality and authenticity of all our products. We do not sell counterfeit items, nor do we engage in misleading advertising“. I swear to got if my order isn’t cancelled in the next 48 hours I’ll go nuts. and don’t even THINK about messaging me to delete my negative review like you did with other customers.
We understand your frustration and want to address your concerns sincerely. Your order has already been shipped, so we are unable to cancel it at this stage. Regarding the price difference you mentioned, our pricing reflects the specific craftsmanship, materials, and design that go into each piece — these factors directly determine the value of our products. We stand firmly behind the quality and authenticity of every item we sell. That said, we truly value your feedback and would like the opportunity to make this right.
1st time buying from this site
1st time buying from this site. Fast,good price.
I enjoyed the quality and it’s beautiful
Great service
Great service and help
great website
Good expericne
Easy transaction
Easy transaction. Everything I wanted was available
So good and so fast
Easy website to navigate
My experience with Jeulia's website has been excellent so far. The selection of jewelry is beautiful, with many unique designs that are difficult to find elsewhere. The website is easy to browse, product photos are clear, and the customization options are straightforward. The checkout process was quick, and I appreciated the available promotions and discounts. I'm looking forward to receiving my order and hope the jewelry is just as stunning in person.
Good experience
Size guide was easy to understand. The ring was pretty
I have since returned the ring I…
I have since returned the ring I purchased and waiting on full refund , the postage to send back cost me 20.00 in which I received email to say I won’t get this back , I’ve never been with a company like this before , Quality of the ring did not meet what was shown and praying I get full refund back , as a pensioner the service is unbelievable!! They advertise on face book , TikTok and instagram wish I read reviews before hopefully I get my money returned to me .
We sincerely apologize for the frustration you've experienced. We want to assure you that we will issue a full refund for your ring as soon as we receive the returned item. We understand your concern regarding the return postage cost, and we truly appreciate your patience throughout this process. Please rest assured that we are committed to resolving this for you as quickly as possible. If you have any further questions, please don't hesitate to contact us directly at jeulia.co.uk
Fantastic
Fantastic, speedy service.
Absolutely avoid this site if you’re…
Absolutely avoid this site if you’re planning anything important. I ordered a wedding ring (order #JEUK3535179) and the delivery information was a mess from the start, no proper tracking, no clear delivery date. Once I decided I didn’t need the ring anymore, I tried to return it the right way: I submitted a return ticket through their website and got zero response. I then emailed them directly and still got nothing back. I’ve now had the item sitting with me for days with no way to return it and no one willing to help. I ended up having to buy another ring elsewhere for my actual engagement because I couldn’t rely on this company to sort out something as simple as a return. Terrible customer service, terrible communication, save yourself the stress and shop somewhere else.
We are absolutely heartbroken to hear about this experience, and we sincerely apologize for the communication delays and frustration. Although this was a custom-made ring, we completely understand your situation and want to make this right. We have already reached out to you via email to offer a full refund for your order. Please check your inbox so we can process this for you immediately.

