After a rough start with delayed…
After a rough start with delayed communications, things have gone well.
Journey Clinical (www.journeyclinical.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 56% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
After a rough start with delayed communications, things have gone well.
They got me an earlier appointment. Dr. Oppong is very personable and professional. A highly recommend this business.
Being a therapist with Journey Clinical has been a really wonderful experience. In my area of the country, finding collaborating medical providers who prescribe ketamine and also emphasize the therapeutic process with ketamine experiences is few and far between. I am grateful to have access to a collaborative medical team that helps foster real change and growth in my clients. I also appreciate the amount of training, marketing materials, and support from Journey's team. I don't feel alone in my KAP practice; I'm part of a collaborative team whose primary goal is to help clients feel better.
Journey Clinical provided very thorough training along with support as needed to help me feel prepared to provide KAP. The collaboration with the prescriber and patient was helpful. The software system for reporting the session was easy to use.
Lynn Wolf is extremely easy to talk to. She is very knowledgeable and reassuring. Unfortunately, Braun Pharmacy is where I’ve had problems. The first time, after multiple inquiries from both me & my therapist, they didn’t get the medicine to me until 45 minutes before I had to leave for the appointment. Created much unnecessary stress and anxiety! The second time, everything was delivered within a week.
Therapist is caring and listens. I can always use the portal to make appts. Everything is very streamline.
Journey Clinical has been a guide and a supportive presence in my KAP practice. Staff are friendly, knowledgeable and available.
I have called. 3x times no call back..ask for my patients notes and copy of prescription,,,they only will call when they want more money
I have not utilized JC as much as I could have but my interactions have been positive and helpful.
As a clinician who partners with the Journey Clinical, I feel supported fully, and very well prepared to provide KAP services. The training, peer support, and resources available are robust and thorough. KAP has been a game changer for so many of my clients, and I could not have added this offering to my practice without Journey Clinical.
I appreciate the ease regarding appointment referrals for medical assessments and quick feedback.
Here in Oklahoma we at Your Best Journey ltd love the Journey Clinical model and resources. We need the Journey Clinical telehealth KAP option in OK! Please keep attempting to push this through. Our state is slow at times perhaps with govt shutdown issues affecting those offering and those needing help. Don't stop w 25 states! Other providers are doing KAP here in OK now, but we need the telehealth option and Journey Clinical offers it in a superior manner. The Journey Clinical model will help many rural Oklahomans with an additional option beyond lifetime MAT conventional methods.
I was referred to Journey Clinical in order to do psychedelic-assisted therapy. My experience involved getting dozens of auto-generated emails and surveys that made me feel like I was buying a mattress, not engaging in a healing journey. When I sent an email expressing dissatisfaction, however, it took a full week and three separate messages to get a response. The practitioner I was paired with was late to one session and cancelled another after I had spent the full day preparing (fasting, abstaining from caffeine, etc). She didn't respond to calls or emails from my existing therapist who reached out to her to share information. When I expressed my concerns about this pattern, she hung up on me. None of the individual instances were terrible (actually, that last one was), but it felt like death by a thousand cuts -- not what you want if you're looking for support to pull out of a depression.
Hi Laura, We’re sorry to hear about your experience. We take feedback like this very seriously and want to make things right. Our team has reviewed this internally, and we invite you to reach out to [email protected] so we can follow up directly and ensure you get the care you deserve.
Thoughtful listening and knowledgeable answers
Hi Barbara, that's great to hear. Thank you for taking the time to leave a review!
Professional, efficient and informative
Hi Daniel, we're glad to hear that you've had a positive experience with us. Thank you for your review.
My meeting with Tara was very informative and answered all the questions that I had
Hi Emily, that's great to hear! Thank you for taking the time to leave a review.
Hi Susan, we're glad to hear that you have had a positive experience with our team! Thank you for your review.
Good communications. When I noticed a discrepancy in pricing information on your website, you made it right for me. The mental health people who evaluate clients are pleasant and well-prepared.
Hi Judith, thank you for taking the time to leave a review! We're pleased to hear that you've had a positive experience with our team.
I am STILL waiting on my prescription to be filled and not only have I already paid for it, I can't get anyone on the phone to provide any explanation as to why my medication hasn't been sent to me. You have to pay for your visits and medication up front but there's clearly no guarantee that you will ever receive what you pay for. This place feels like a scam and highly advise against using them for KAP therapy.
Hi Arielle, we’re sorry to hear about the challenges you encountered in your experience and are committed to improving our platform. After you left your review, I notified the appropriate team and they let me know that they were in communication with you to resolve this issue. We value your input and thank you for helping us grow. If you have any outstanding questions or feedback, please feel free to reach out to [email protected] to discuss this further.
62 reviews matching