J&P Cycles (www.jpcycles.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.
The battery arrived with a bent positive lead terminal so I had to straighten. Works fine just disappointing for cost of battery.
Reply from J&P Cycles2026-03-23
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
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Erik G · 3 reviews · Experienced 2026-03-08 ·
★★★★★
Great customer service - Fast Shipping
Great customer service, fast shipping - even if the carrier has issues, you get it out the door quickly.
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tom deleon · 1 review · Experienced 2026-03-19 ·
★★★★★
Every contact with J&P has been great
Every contact with J&P has been great. I snoozed on a 20% tire sale, so I have to put them on hold for now, but as soon as I can, I'll order new tires.
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Rick Grenfell · 3 reviews · Experienced 2026-03-12 ·
★★★★★
Customer Service Is The Best!
Had a fitment issue with an item in the original order. A terrific and knowledgeable customer service rep help me get the correct item ordered and made the return process effortless as well.
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MICHAEL · 4 reviews · Experienced 2026-03-13 ·
★★★★★
J&P never disappoints
J&P never disappoints. Fast service, easy to manage website. It's my go to for all my parts.
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Sonny Raymond · 1 review · Experienced 2026-03-18 ·
★★★★★
2010 Goldwing Driving Lights
The ordering process was easy. The delivery was timely. It was packed carefully with no breakages. I would order from here again.
This place is great , they have plenty to offer with very fast shipping !
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Rick Austin · 1 review · Experienced 2026-03-12 ·
★★★★★
Great ty verry much
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Dave the cursed · 1 review · Experienced 2026-03-02 ·
★★★★★
Thank for making my life a living…
Thank for making my life a living hell!!! All I had to do after months of cleaning/changing the eral was install the grips and levers then ready to roll for the season. 5 C-Clamps, 7 brass whatever for the throttle and a mild MI with OCD, is now down to the frame.
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William Tatum · 3 reviews · Experienced 2026-03-05 ·
★★★★★
Great parts with fast delivery and…
Great parts with fast delivery and wonderful customer service.
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customer · 6 reviews · Experienced 2026-03-05 ·
★★★★★
Fast shipping great product
Fast shipping great product. Tires look great can’t wait to break them in!
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Gary Smyer · 2 reviews · Experienced 2026-03-10 ·
★★★★★
I've been a customer for over 15 years…
I've been a customer for over 15 years with J&P Cycles. What i love the most about J&P Cycles is
#1 Customers always comes 1st
#2 J&P Cycles has the most knowledgeable workers
#3 Cost and free shipping
#4 Product always arrives within 3 days
#5 The option to become a Gold Club customer
#4
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John Bragg · 1 review · Experienced 2026-03-02 ·
★★★★★
easy to return item
easy to return item. boots didnt fit.
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Kristin Richard · 1 review · Experienced 2026-03-02 ·
It was easy to find the part I needed to hang saddlebags on my bike. The website was easy to navigate and my part was received within days.
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Phil Sauls · 1 review · Experienced 2026-03-02 ·
★★★★★
Quick shipping!
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William Archer · 1 review · Experienced 2026-02-28 ·
★★★★★
5 stars
Easy order, quick ship, speedometer now works. VSS for 05 Softail Classic.
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Dan · 1 review · Experienced 2025-08-01 ·
★★★★★
Shipping
Everything I’ve ordered from J&P has been 100% what they say it is! Very satisfied with their products! I like supporting J&P for that reason, but… I do not like their shipping! USPS. Their shipping is to slow and unpredictable. I live in Nd, when a product is shipped from Nv and goes to the east coast than to Nd is unacceptable ! I have been considering ordering from other websites that ship via ups or FedEx.
Reply from J&P Cycles2026-03-05
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
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Patrick Haynes · 3 reviews · Experienced 2026-02-21 ·
★★★★★
Very easy experience Order arrived very…
Very easy experience Order arrived very quickly. Haven't had the opportunity to install it yet but I know it's exactly what I need . Thank you