Fast shipping
Fast shipping, great product.
About J&P Cycles
Data updated- Website
- www.jpcycles.com
- Category
- Vehicles & Transportation
- Location
- United States · Philadelphia
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 78% (7/9)
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Is J&P Cycles legit?
J&P Cycles (www.jpcycles.com) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.
What people say
Fast delivery and excellent price
Very pleased with the purchase.
The order was very easy to place. Also arrived very fast. Looks good on the bike. I am very pleased. Thank you
Great price
Great price! In stock! Great looking helmet! SUPER FAST delivery! THANKS!
got what i ordered
got what i ordered. rec'd on time. very hrlpful
Battery tenderProvided me with the product I was…
Provided me with the product I was looking for
Quality products at a reasonable price 👌
The parts you sold me were a complete…
The parts you sold me were a complete misrepresentation.i requested refund J&P refused a refund and hide behind lying emails. J&P cycles is a bunch of liars and thieves. FUC! J&P Cycles!!!!!!!
Reply from J&P Cycles2026-07-03
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 800-318-4823 💬 Live Chat: jpcycles.com We're here to help!
Find a better place to buy from.
Ordered expensive handle bar grips made specifically for my bike. They did not fit. Called and emailed the company. They kept giving me the ring around for weeks. Having 5 to 6 people ask me the same thing and giving me the same answer. Saying it's not our problem the grips we sent you don't fit and we will do nothing to fix the problem. Waste of time and money. We will never purchase anything from them again.
dealing with online service me with the right parts when…
Providing me with the right parts when I need them. No failures or mistakes with a going rate. Reasonable with everyone else who lets cycle gear work with them side by side, with prompt on time service
They ship using smart post
They ship using smartpost. The item said it would be delivered June 8th I placed my order May 30th. I’ve been checking the tracking of my item and I noticed it was less than an hour away from me, so I opted to pick it up myself that was on June5th. I was told I could not. I checked the tracking again and now the package is further away and the day of delivery was changed to June 9th. Not happy with their choice of delivery!
Great experience and great products
Great experience and great products. I can also go to J&P for my Harley needs. Thank you for the far shipping
Very good place for motorcycle parts…
Very good place for motorcycle parts high quality excellent price 😁
Andrews EV13 Cam
JP is always great. I specifically want to review my Andrews EV13 cam installed in my 1991 Electra Glide EVO. The cam is great. More power than I expected. Especially notable when riding with a passenger. Smooth lower end torque and the top end really woke up. I expected a drop in mileage but only went from 42mpg to 40mpg which was a great surprise.
Posted in good time and in good order
Never buy street bike tires from JP Cycles
Do yourself a favor and never buy street bike tires from JP cycles. According to the customer service representative I spoke to, they have no way of knowing how old the tires are that are on the shelf in the warehouse when they sell them to you. The representative told me that they sell the tires first in first out and that robots select the tires and package them and ship them out. They don’t have any human beings working in their warehouse. They sent me a motorcycle tire that was manufactured in April 2024. Motorcycle tires only last 5 to 6 years before you have to replace them. So they’re essentially sending me a tire that is over two years old and close to half of its life expectancy is already gone. The customer service representative that I spoke to gave me no other option but to set up a return and receive a refund. According to him, there’s no way for them to check the warehouse to see the manufacture dates on the tires. This is extremely poor customer service and also a ripoff because you are buying old tires.
Reply from J&P Cycles2026-05-18
First, we do have humans that work at the New Jersey warehouse. We understand this concern and hear it often. As the largest online motorcycle parts retailer in the country, our tires come directly from manufacturers and are typically already 3–6 months old by the time they enter our inventory. That’s simply the reality of modern manufacturing and global supply chains—especially when maintaining a wide range of brands, sizes, and models. It’s also why matching front and rear tires with identical date codes isn’t always possible. The good news is that tire age does not affect performance when tires are stored properly. The idea that a tire begins degrading the moment it leaves the mold is a common misconception. In fact, most manufacturers consider a one-year-old tire to be “new” inventory. As all tire manufacturers will explain, aging is a very slow chemical and physical process. When stored correctly (cool, dry, away from sunlight, chemicals, and ozone), unused tires can be sold and used as new for up to five years after their production date. Warranties begin at the time of purchase, not manufacture. If having the freshest possible date code is a deal-breaker, the best option is shopping locally and inspecting tires in person—if the retailer allows. Our sister company, Cycle Gear, may be a good option if they have the tire in stock and you’d like to check date codes before purchasing.
AWEFUL COMPANY. HORRIBLE DELIVERY AND CUSTOMER SERVICE.
Ordered two tires for my Honda Navi, the second tire was the wrong brand, wrong wrong size, wrong tread type. Nothing was correct about it. I was massively inconvenienced by getting the wrong tire, and they refused to expedite ship it because it cost them too much money. Nothing was offered as compensation until on my second call I told them I would leave a review since they’re doing nothing to compensate their mistake, then they said they’ll offer an apology store credit ( which I refused because I will never order anything from them again ). If you “need” your tires or want good service, order from anywhere else cause they suck. The person that packaged my tire didn’t care, and the company won’t fix their mistakes because it cost them money. ( the call center workers were nice, I’m speaking directly about the company and it’s policy )
Reply from J&P Cycles2026-05-13
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. Unfortunately, we do not expedite tires and oversized items.
I got what I needed.
Good product thank you very much
All good
All good. I placed an order. You folks sent it. All good.