JumpSport (www.jumpsport.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Customer service is excellent. My original order was held up for 24 hours to make sure I had the correct piece of equipment as I had not purchased my rebounder through JumpSport. This seems like a good practice to me to avoid unnecessary returns. Valerie from customer service was prompt and helpful in her response to my emails and questions. I decided to change my order and once I did so it was shipped promptly and I am very satisfied with my purchase.
I got the help I needed to ensure I ordered the correct replacement mat and cords. My 12 year old cords were well past due for replacement. It's like having a whole new trampoline!
This was EXACTLY what I was looking for!!! This product fit my stability bar perfectly, it's stable & of good quality. So, glad I found this!!!
This is an excellent rebounder. I ordered the 44" Pro Fitness one and it is the perfect size. I had a spring one before that did it's job but this is in a different league. It is so quiet and it bounces so gently. I have so much more control of the unit when rebounding. It definitely is softer on my joints. It is well worth the price. I added the handle bar which is good but I feel it cuts some of the mat off. I wish it went closer to the end of the circle. It was delivered so quickly - within 2 days. I truly was shocked how fast it came.
Prompt delivery, Quality product
I love this company! It's family owned, the products are designed in the US, the website is easy to navigate and customer service is outstanding. I spoke with a rep on the phone about my questions before purchasing. She was friendly, knowledgeable and patient and the conversation confirmed my decision. Free delivery was fast and the packaging was fantastic, no excess and creatively optimized. The rebounder I got is a very solid and well built/designed piece of equipment that I plan to use for many years. A lot of research led me to JumpSport and I'm very happy with my decision and the rebounder I chose.
Good replacement mat, good price, and good delivery. I'll order again without apprehension. Thanks.
The Bands was easy to put on the frame . And lady I talked to about ordering new bands was very helpful.
The ordering process was very easy and delivery was quick!
Two bands on my JumpSport trampoline had reached the end of their life and snapped. I was able to buy a full set of replacements which arrived quickly and will keep the trampoline in good working condition
I would give 100 stars for jumpsport! They have THE BEST rebounders in the world!!! Love all three of my jumpsport rebounders!!! Thank you for an amazing product!
I purchased my JumpSport Essential Fitness Trampoline at the recommendation of my medical team to support my lymph system. I was pleasantly surprised at how quickly it arrived. When I called JumpSport Support with some questions before ordering, a kind and professional agent named John was there to answer all my questions in depth. Since I a was new to rebounding, that personal touch made the whole process so much easier for me. The JumpSport is a high quality product and I am so glad to have it. I now use it every day and my whole body feels more energized and alive.
Love the quality. Quick shipping was also a plus. Originally considered because of the companies history. Im not going to deny that I was happy to see Valerie Publicover was CFO of this family run business here in the US.
I originally called into the customer service line to learn more about each product. Michelle was so helpful and wonderful to work with as I was trying to make my decision .
They certainly seem to care about their customers. Reached out to me before shipping the item to double check on a potential issue. Pleased with quality of my purchase.
Great customer service and a great product
62 reviews matching