K9Cuisine (www.k9cuisine.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I made an order which on the website states out for courier Wednesday for delivery Thurs. I havnt received it and they are trying to take another subscription payment out 2 days later for the next order. Why am I paying twice in one week? No phone number to contact them and no replies from emails.
Got a spam mail from this domain (info @ k9cuisine.com) which tried to scam me using "phishing" method. The mail acted like it's from Netflix and asked me to re-enter my credit card details.
Great quality food, we were quite shocked at the quality difference and the fact that we were spending $140 weekly on one dog from an Auckland franchise store that seems to be filled with majority of bone. We save $50 and get better meat, the delivery is free, our dog is super happy and has such a healthy shiny coat.
FedEx in my area has always been problematic, but color me surprised when my order was a day late and I received a call from K9 Cuisine telling me they were looking into the issue. Two days later, when I still hadn't received my order the same customer service person called (at 7pm their time) to let me know she'd called FedEx corporate and been on hold trying to reach my nearest distribution center to see what was going on. I've had this kind of issue many times with my local FedEx, but I've never had a company work this hard to make sure I received my order. The product arrived undamaged and was reasonably priced,as well.
Awesome! My Fromm was shipped quickly and for free. Arrived in perfect condition
My wife and I shop here regularly for our Labradoodle and the treats are top notch and affordable! Our pup absolutely loves them!
Their shipping policy states that the orders will be shipped the same day. It's been 4 days and the order has not been shipped yet!
This is the finest place to get great, healthy pet food. Excellent customer service and pricing . Thanks for quick service. I enjoy your website and quality. When I call, I've never had a problem. I'll be placing another order.
I love my cats and I always wish them the best life. So, I have decided to vary their diet and ordered some new food for them. I have spent plenty of time searching for a proper pet store where I could buy a good food, so finally I facedthis one. Here I found plenty of food which seemed to me very delicious, at least I decided it by reading the description of food. So, I ordered some packs of food and offered it to my cats. They were delightd a lot and I guues i will order food only here, because the prices are comparatively low here and the quality is pretty high.
This is the best pet source for wonderful healthy pet food.
Prompt , organized, very civil and kind on the phone! Thank you
Thank yu for such quick service..love yur website and quality. Will be ordering again.
The staff was very nice and helpful. I never have had a problem any time I call.
Love that we can get an autoship every 10 days. Great pricing and customer service. Excellent selection.
The best customer service and wide selection.
Excellent customer service and very timely on delivery of the product.
The website is easy to order on and I have never had an issue with shipping, and it has always been within 2 days, normally next day.
K9Cuisine Network is a best online food selling for best great deal Thank you k9 cuisine
63 reviews matching