Kaplan Financial Education (www.kaplanfinancial.com) has a 4.3 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Education & Training and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
I found Kaplan far too voluminus, and time consuming. It didn't seem to focus on the specifics needed to for the test. I felt I would need to spend months to go through the hundreds of pages. I wouldn't recommend Kaplan.
Reply from Kaplan Financial Education2026-07-13
We appreciate you sharing your candid feedback regarding the volume and focus of our materials. We are always working to refine our content to better meet test-takers' needs and will consider your comments as we review our study guides.
Mark
Customer Support
The written materials, study plan and instructor support was invaluable.
By following the recommendations for studying I scored well above the passing grade. Thank you Kaplan and instructors!
Reply from Kaplan Financial Education2026-06-29
We're delighted to hear that our written materials, study plan, and instructor support were so valuable to your success. It's fantastic that you achieved such a great score by following our recommendations. Thank you for your kind words!
Mark
Customer Support
C
Chris Hice美国 · 1 review · Experienced 2026-06-02 ·
★★★★★
Worst Online CE service EVER
This was, by far, the worst experience I have ever had using online real estate CE classes. On June 2nd, I attempted to join the class. It kept kicking me out and finally the instructor booted me out for good. I called customer service and the first one hung up on me. Called back and she said since the instructor kicked me out, she couldn't get me back in. They blamed it on me. Problem is, two weeks earlier i had taken my elective with them using the same device and everything was fine. The problem was clearly on their end and they had issues this morning as well. She said I could get a refund or try the next class on the 8th. I had to postpone my travel plans to make it happen. I even had the same troubles that morning gaining access. Here we go again. It finally kicked in and i finished the course. I will never use these jokers again and highly recommend that you stay as far away from this company as possible. They are playing with our livelihoods. If that had been the last course, I would have lost my license.
Reply from Kaplan Financial Education2026-06-08
We are truly sorry to hear about the extremely frustrating experience you encountered with our online CE classes, especially given the technical difficulties and the impact on your travel plans. We understand how crucial these courses are for your livelihood, and we deeply regret the inconvenience and stress this situation caused. We are actively investigating the technical issues you described to prevent future occurrences and improve our support. Your feedback is invaluable as we work to enhance our service.
Mark
Customer Support
Brad Charles was fantastic. He is a wealth of information. He covered the necessary information in a way that I could follow and he gave helpful insights along the way.
Reply from Kaplan Financial Education2026-05-22
We are so glad to hear you had such a positive experience. Your kind words about our team member are truly appreciated. Thank you for sharing your feedback!
Mark
Customer Support
Great Class! Instructor answered all questions well. Study material was similar to actual test. Passed P&C insurance exams 1st try!
Reply from Kaplan Financial Education2026-05-18
We are so happy to hear about your success! We are thrilled that our class and materials helped you pass your P&C insurance exams on your first try.
Mark
Customer Support
Kaplan is a great resource. I used it while preparing for my Property and Casualty license, and it did an excellent job of breaking the material down in a clear and manageable way. The quizzes were especially helpful, I liked that they were organized by section, and that I could create custom quizzes and simulate the exam experience. I also had the pleasure of learning from Paul during my final review, and he was fantastic - incredibly knowledgeable and a great instructor.
Reply from Kaplan Financial Education2026-05-13
We're happy to hear that our resources helped you prepare for your license. It's great to know that you found the material clear and the quizzes helpful. We appreciate your positive feedback about the instructor; we're glad you enjoyed the review. Thank you!
Mark
Customer Support
Kaplan's notes are great! It has a whole lot of practice questions. However, the q bank needs clean up. There are too many repeated questions which makes it a little frustrating if you want to cover as many types of questions with limited time. A 5,000 questions q-bank could easily be cut by a 1000 questions.
Reply from Kaplan Financial Education2026-05-13
We're glad you appreciate the notes and practice questions. We appreciate your feedback regarding the repeated questions in the q-bank. We will review the q-bank to improve the variety of questions. Thanks for bringing this to our attention.
Mark
Customer Support
I’ve been using Kaplan for 5 years for all my real estate education. Their instructors and moderators are hands down the Best! They are experienced, make learning fun, and keep things moving!
There are many options available from which to choose for your class date and time, and registration is easy. If tech support is needed they are right there to help. Once class is completed they report to NCREC very quickly so your CE hours are credited. I highly recommend them.
Reply from Kaplan Financial Education2026-05-05
We're happy to hear that you've consistently had such positive experiences with our real estate education over the past five years. It's great to know our instructors, moderators, and tech support have met your needs. We appreciate your recommendation.
Mark
Customer Support
Got offered a position to open an agency at an awkward period in the month. Had roughly two weeks to get to get licensed in L&H and P&C or wait another month to start. I had largely figured with my states regulation (40 hours per line) it wouldn’t be possible and I’d have to wait. I purchased the Essential courses and with the video lectures I was able to get it done and pass comfortably.
While I wouldn’t recommend doing what I did, I’d totally recommend Kaplan. They did a wonderful job preparing me.
Reply from Kaplan Financial Education2026-04-23
We're happy to hear that our Essential courses and video lectures helped you achieve your licensing goals under a tight deadline. We appreciate you recommending our services and are glad you found our preparation effective. Thank you for your feedback!
Mark
Customer Support
