KARWEI (www.karwei.nl) has a 1.6 out of 5 rating on OK.one, based on 29 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Antonio Coniglio · 15 reviews ·
★★★★★
Buying at KARWEI is always an adventure...
Bought a fireplace here through the website. Go get it, take it home. Once there, I notice They gave me two pieces of two different products. Go back, explain the mistake. Product not available anymore, I have to wait another 10 days (maybe). It was a gift. The whole point of buying here it was that it was available. By the way, I had to pay for the new product while I need to wait for my money from the retour to come back. Absurd! There is always a problem with KARWEI and this store in particular. Good job.
V
V S Parizi · 7 reviews ·
★★★★★
Among all online shopping my experience…
Among all online shopping my experience with KARWEI was the worst. Actually it was horrible. After about one month delay, the package was given to post (by KARWEI) and after about another month we were sent an email that the package is lost in post. Do you believe it?!
Then I received an email from KARWEI that I can either cancel my order to wait till the product is again available that they can sent it.
R
Remco Dazelaar · 2 reviews ·
★★★★★
Visited one of their stores where the…
Visited one of their stores where the website told me they had enough stock. When i arrived there, they did not have the product i wanted. Thanks for wasting my gas.
J
Jay Murphy · 8 reviews ·
★★★★★
Useless company, dreadful delivery
Useless company. ordered Laminate and Subfloor for next day delivery (70 euro) 2 days later only the sub floor arrives. Had already ripped out the old office floor, and arranged for the new to be fitted but we have zero laminate. Now coming after 'apparently 3 days' so I now have to close my business for an extra day, so I will now lose money due to dreadful planning and service by Karwei.
My wife called customer service who where frankly as useful as a chocolate teapot in heat wave and did nothing to help.
Teach me to use a different company, wont be making that mistake again.
Zero accountability for their mistakes.
J
Joseph PL Giessen · 25 reviews ·
★★★★★
quality products Karwei
I have ordered stones, storage materials, and high pressure water cleaner from Karwei over last 12 months. All products were delivered reasonable on time, and good quality. products were as per description,
I m happy about the good service and quality of Karwei.
S
Stefanie Taylor · 2 reviews ·
★★★★★
One word needed only: Bad
Looks as if I am not the only one leaving a bad Karwei review. This is what I just posted on Social Media as well. I am not amused!!!
Not cool Karwei! You send the wrong product (because you exhibit the wrong product at your store...wooden floor example and product code don’t match...endless painful story), to then need 3 attempts to pick it up again, to then not stick to agreements. You did not reimburse the full amount!? We are not paying for your mistakes. We want our money back, the FULL amount! Fix it!
M
Mikkel · 10 reviews ·
★★★★★
The store in Amstel
The store in Amstel, around Spaklerweg keeps telling PostNL to not deliver any more packages, even though they are a PostNL pick-up point.
My package has been delayed three times because of this and that is not okay. I was in the store yesterday where the employees were complaining about the postal service and that they don't have enough space for all the packages.
Please fix this internally and not let it affect the customers.
M
M Romania · 42 reviews ·
★★★★★
SHOCKING BAD/ STAY AWAY
SHOCKING BAD/ STAY AWAY. This is next level DISGUSTING. Go to Bol.com or others but these guys have a crap product and the follow through with client services is disgusting. You have to beg to have them listen to you and then they tell you it's your fault. No next day delivery service. Site lies. Had built in a 5 day delivery for an is stock product and it was delivered super late. NEVER USE THESE GUYS
ALSO BLOCKED MY REVIEW. THEY KNOW THEY ARE CRAP.
j
jude · 1 review ·
★★★★★
Spilled paint on dress and floor and wrong paint delivered.
I have order paint from Karwei twice.
The first time two pots of paint was spilled which meant I got paint all over my dress and my floor. It was a big mess that took ages to clean up.
I have ordered another paint from them but they sent the wrong paint. They are now refusing to send me my order.
