Keen (www.keen.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
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Amasi · 2 reviews · Experienced 2026-01-27 ·
★★★★★
No refund
Got a bullshit reading twice. I reached out to two psychics on their platform. The first one I spent 1$ and on the second 25$. I wanted help with a haunting issue I've been struggling with. The first blamed me in a backhanded manner and sort of made me feel as the traumatic experience I had was my own fault entirely. I moved to another psychic who I spent the 25$ on, thinking maybe he could be better. Unfortunately I was mistaken as he didn't understand me and talked over me. He kept talking while using the wrong pronouns. I don't think he actually speaks english. I requested a refund which was given to me as a balance on my account. I then proceeded to delete the account to get the money back which didn't return to my paypal balance despite me receiving an email confirming a refund. My account is Amidseas
Reply from Keen2026-01-27
Hi Amasi, we're sorry to hear that you were disappointed in your readings. It is very important to us that you receive great service and that your readings are helpful. We invite you to contact us at [email protected] from the email that is on your Keen account so we can work to make this right for you.
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Karma · 1 review · Experienced 2026-01-25 ·
★★★★★
From a Keen Advisor
I'm a psychic and have worked for various agencies over the last 35 years. Working as an advisor for Keen has been the most relaxed and trusted experience so far.
Reply from Keen2026-01-26
We're grateful to have you as a part of our Keen community, Karma! We're so glad everything is working well for you. Thanks for sharing your experience!
I have been a Keen.com advisor for many many years and I have to say this company has fallen from glory. Keen used to allow their advisors to run their “own” business when it originally came online. It was a wonderful place to share your gifts. Unfortunately since its inception it has gone through multiple ownership changes and in the end a greedy corporation took it over and it has gone downhill hill since. They are now taking between 60 and 70 percent of our per minute rate along with bidding money and express pay fees. They have taken our ability to block customers that are problematic and now they are micromanaging us. If you miss a call or chat you now get an almost threatening email but we are independent contractors. Keen even tried to charge customers a connection charge which thank goodness realized that was bad and destructive. They took advisors ability to communicate with each other away due to everyone having access to issues they did not want widely known. Keen/Ingenio through all the ownership changes and their acquisition of other big psychic websites have solidified that they are not about spiritual health anymore and more about the almighty bottom line. I know Keen will come here and try to save face but instead why don’t you let the advisors have their control back , stop micromanaging us, fix the bids and stop the carousel. Let us focus on the customers and not trying to jump through Keens imaginary hoops.
Reply from Keen2026-02-19
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. If you'd like to discuss your concerns in more detail with our Advisor Support team, please contact us directly at [email protected].
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Sara Farnsworth-Paine · 1 review · Experienced 2026-01-22 ·
★★★★★
As a Keen Advisor I take pride and…
As a Keen Advisor I take pride and appreciation in every action with a customer. It is my ultimate goal to be able to provide them with the best and highest quality service possible with genuine empathy as well as respect and appreciation and Keen has given me that value I feel every time I speak as well as have a positive experience! Keen offers what I feel to be the safest platform for advisor or customer. The customer and advisor support always is offering help when requested. I truly honor and appreciate Keen for everything they offer the advisors and the customers. Thank you Keen!
Reply from Keen2026-01-23
We’re genuinely grateful to have you as part of the Keen advisor community, Sara! Your thoughtful review made our team’s day brighter. Thank you for sharing your valuable insights and experience on the Keen platform.
I recently join Keen as advisor and I find it really awesome platform to connect with client from around the globe... Easy to use platfrom with high stand privacy and policy and a great space to share my gifts and help who need clarity...
Reply from Keen2026-01-22
We're thrilled to have you on the Keen platform, Saana! Thanks for taking the time to share your thoughts.
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saba Danish · 1 review · Experienced 2026-01-04 ·
★★★★★
I absolutely like this site and trust…
I absolutely like this site and trust the advisors.
Reply from Keen2026-01-22
Hi Saba, thanks for taking the time to leave us your feedback. We’re glad to hear that you've been enjoying Keen and making great connections with your advisors! We're certainly glad to have you.
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customer · 17 reviews · Experienced 2025-12-24 ·
★★★★★
So grateful Keen has an advisor like Kalistara11
I have called Keen for a long time, and advisors like Kalistara11 are rare. She is the real deal. Every reading with her has been clear, steady, and genuinely helpful. She gets right to the point, gives real insight, and never wastes time. Her guidance is honest and grounded, and she has a calm way of explaining things that makes everything easier to understand.
I always leave my sessions with her feeling more focused and more confident about what is going on. She is consistent, accurate, and truly gifted. I am very glad Keen has her on the platform. If you want someone who is authentic and reliable, she is absolutely worth connecting with.
Reply from Keen2026-01-22
Thanks for stopping by to write us a review! We’re so glad to hear that you've been enjoying Keen and making a great connection with your Advisor!
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Gail Shelby · 1 review · Experienced 2026-01-05 ·
★★★★★
Keen user for 20 years
I've been a Keen user for 20 years and found it to be pretty consistent. Most recently was on January 6 2026. The advisor was pretty accurate and confirmed some things for me.
Reply from Keen2026-01-21
We’re truly honored to have you as a longtime Keen customer, Gail! Your positive review has brightened our day. Thank you for taking the time to share your valuable thoughts and experience on the Keen platform!
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Nancy Taft · 4 reviews · Experienced 2026-01-18 ·
★★★★★
As a psychic working for Keen I love…
As a psychic working for Keen I love being able to help others. I truly care about our clients and enjoy giving them some clarity in their lives.
Reply from Keen2026-01-21
Hi Nancy, we're very grateful to have you as a part of our Keen community. Thanks for taking the time to share your thoughts and for the 5-star review!
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Georgia · 1 review · Experienced 2026-01-15 ·
★★★★★
Keen is an awesome platform to work on…
Keen is an awesome platform to work on and get advice. It’s an outstanding community! Thank you Keen!
Reply from Keen2026-01-21
Hi Georgia, we're so glad everything is working well for you. Thanks for the fantastic feedback!
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Willow Faye · 1 review · Experienced 2026-01-19 ·
★★★★★
I have been an advisor for keen since…
I have been an advisor for keen since 2021. This is my going on 6 years with the company. I love it. Giving my customers clarity and hearing them say how much better they feel after our readings is the best part of my job. Keen has made my dream come true of doing what I love for a living. I will always be an advisor on keen. And I truly hope to help thousands more people gain clarity and peace for many years to come. There is not another advisor platform out there that cares so much about their advisors and customers.
Reply from Keen2026-01-21
Reading your kind words put a smile on our faces, Willow. We're happy you're having a great experience on the Keen platform, and we are happy to have you as an advisor! Thanks for the fantastic feedback!
Hello! I am happy to give an honest opinion of my interaction with keen. They are extremely fair and an amazing group to get Readings from and better yet I work with them and I love it! They vet their Psychics and it took me from 2016 to get fully vetted and able to work for them. They are an amazing company and the advisors, such as myself, and many other others that I personally have used (because I wanted to get a different perspective on my personal life) are absolutely impeccable! They’re very fair priced and I give the majority of Psychics on keen a five star with their accuracy! So I’ve been in this business for over 35 years and I can honestly tell you keen has been the best company to work for and has treated their clients with dignity and fairness and never ever allows their private information to get out if you talk to one of their Psychics, you can guarantee your name is not being passed around from one psychic to the other, giving personal opinions and saying possibly negative propaganda! We care about our clients and that’s why we keep them and I have an amazing following and I want to tell you all thank you and I love each and everyone of you!
Reply from Keen2026-01-21
Thanks so much for sharing your experience with us, Mystic Chynna! We are delighted to read that you are enjoying our platform, and we really appreciate your kind words and honest feedback!
I have been using Keen since 2020, and have always had a good experience. You gotta read the Advisor's reviews and research their profile to learn their style. It's best to feel them out before you contact them. I have my favorite on there, Hierophant Grant, who is great.
Reply from Keen2026-01-21
Hi Shannon, thanks for stopping by to write us a 5-star review. We’re sure your advisors appreciate the shoutout, and so do we!
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Keen User · 1 review · Experienced 2026-01-16 ·
★★★★★
Keen is the Best
After trying them all, Keen is the best psychic platform, with the most talented, caring psychics. I will choose Keen every time.
Reply from Keen2026-01-21
Hi Keen User, we're thrilled you're enjoying the Keen platform! Your support means the world to us. Thanks for taking the time to share your thoughts.
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Ava St. Claire · 1 review · Experienced 2026-01-20 ·
★★★★★
Dependable and highly recommended!
I've worked for Keen for over 6 years now and I love it! Good clients and I'm always paid on time. The platform is clear and easy to use. They're a very dependable service provider. I've recommended Keen to other colleagues and I would definitely them again.
Reply from Keen2026-01-21
Thanks so much for stopping by to leave us your review, Ava! It's great to know you're enjoying Keen. Thanks for being a part of what makes Keen great!
Reading your kind words put a smile on our faces, Stef. We're happy you're having a great experience on the Keen platform. Thanks for the fantastic feedback!
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Dawn Maree Wilkie · 2 reviews · Experienced 2025-02-07 ·
★★★★★
I would not go anywhere else BUT to My Keen Advisors!
Every time I call I feel that the advisors care deeply about me, and the situation I am calling about. Not only do they care, they have been very accurate in their predictions, and they don't "sugar-coat" them. I had one trusted advisor tell me honestly that she didn't see me staying with my husband. I wanted to make the marriage work, so I didn't pay much attention to what she said on that. Two years later after I was divorced, and much happier, I remembered what she had said and I was grateful for all of her caring support and advice.
Reply from Keen2026-01-21
Hi Dawn Maree, your positive review just made our day! We're so glad everything is working well for you, and thank you for taking the time to share your valuable insights and experience on the Keen platform!
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Robin Hoffmann · 1 review · Experienced 2026-01-19 ·
★★★★★
I’ve been a keen advisor
I’ve been a keen advisor, since 2002. I have 3 accounts and during the pandemic made enough to buy a house. Keen did charge a session fee, which slowed traffic. But I love the chat app on my phone. Keen has the best psychics online.
Reply from Keen2026-01-22
Thanks for sharing your amazing feedback, Robin. We're truly grateful to have you be a part of our Keen community since 2002!
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Auriel · 2 reviews · Experienced 2026-01-19 ·
★★★★★
I worked for Keen about 13 years ago
I worked for Keen about 13 years ago, before I started working for Psychic Center - Keen owns Psychic Center. Both companies have been good for me. I like doing readings and Keen gives me an opportunity for my career helping people.
Reply from Keen2026-01-22
Thanks for sharing your wonderful feedback, Auriel. We're thrilled to hear you're enjoying Keen and appreciate you being a part of our community!
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Shirley · 5 reviews · Experienced 2026-01-19 ·
★★★★★
I have had several readings with Keen
I have had several readings with Keen. I’ve had a couple different people that I use on a regular basis and all I can say is they are probably the best there is, if there is anyone out there that is better than Keen. I have not found them and I’ve used a lot of psychic networks.
Reply from Keen2026-01-21
We're so happy to hear that you have had a positive experience with advisors on Keen, Shirley. Thank you for taking the time to leave your 5-star review!
