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Hobbies & Crafts

Keen

63 reviews

4.063 reviews
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About Keen

Data updated
Website
www.keen.com
Category
Hobbies & Crafts
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
71% (12/17)
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Is Keen legit?

Keen (www.keen.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.

What people say

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ACoachella · 1 review · Experienced 2026-07-27 ·

Working with KEEN feels professional

Working with KEEN feels professional, IS a professional platform, and experience. They always look to accommodate us allowing us to thrive to the most, and their service for us Advisors is both personal and expansive. It is truly a blessing to be part of such a great team who allows us to focus on our talent, with confidence and ease. A grateful heart here!

Reply from Keen2026-07-30

Hi ACoachella, your positive review just made our day! We're so pleased everything is working well for you! We are happy to have you as an advisor.

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Julie · 17 reviews · Experienced 2025-10-27 ·

Best Overall Accuracy for Clients

Keen is the best Psychic Website on the internet. I am, and have been an advisor on Keen since 2005. I have used Keen myself over the years and been happy with my readings from others. I also have considered the other top sites to work with as well, but found them to be inferior in terms of their ethics and ease of use for clients. The Keen staff are all so incredibly Helpful to the advisors and clients alike. Many of my clients have told me this and I find it so for myself. Keen truly is the best site for overall accuracy, kindness and ease of use. Highly Recommended.

Reply from Keen2026-07-30

We’re genuinely grateful to have you as part of the Keen advisor community, Julie! Your thoughtful review made our team’s day brighter. Thank you for sharing your valuable insights and experience on the Keen platform.

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Ramona F · 2 reviews · Experienced 2026-07-28 ·

LightJoy loves Keen

My experience as a Keen advisor of over 22 years is overwhelmingly positive. I love being available for my clients at any time I can be, and have a clientele that is global. Their customer service and tech support are outstanding (special shout-out to Jose !).

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briaz · 1 review · Experienced 2026-07-01 ·

A Trusted Platform to Work With..

I have had a positive experience working with Keen. The platform is easy to use, payments have always been reliable, and I appreciate how simple it is to connect with clients who are looking for guidance. I also like that I have the flexibility to set my own schedule and work when it fits my availability. Overall, Keen has provided a professional environment that has made it easy for me to focus on helping people while building lasting connections with clients.

Reply from Keen2026-07-29

Hi briaz, your positive review just made our day! We're so glad everything is working well for you, and thank you for taking the time to share your valuable insights and experience on the Keen platform!

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SHARAD KUMAR Soni · 4 reviews · Experienced 2026-07-21 ·

I blessed 😇 here 💞🙏

Reply from Keen2026-07-29

We're grateful to have you as a part of our Keen community, SHARAD KUMAR Soni! Thank you for your feedback!

J
Jo · 1 review · Experienced 2026-07-29 ·

I have used keen over the years and…

I have used keen over the years and their readers are amazing …. AAAAA

Reply from Keen2026-07-30

Thanks so much for stopping by to leave us your review, Jo! It's great to know you're enjoying Keen and have trusted advisors to turn to. Thanks for being a part of what makes Keen great!

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MP · 1 review · Experienced 2026-07-28 ·

Keen is not a good place to work

Working here for many years and seeing lots of different changes take place I don’t recommend working for Keen. They take too high of a percentage and expose individual Advisors to PUBLIC abuse. The feedback system has only gotten worse over the years. They even added a graph! The feedback system is the ABSOLUTE WORST part of working on Keen. They offer no alternative for Advisors such as a Call setting to opt out of Feedback. Most customers are very reasonable but, there are some of the most abusive callers imaginable. They also removed all of our customer history. That is YEARS of work. They never listen to ANYTHING that Advisors say or need. You could generate a lot of money for the platform and your business but they constantly work against you. The people in the company aren’t really qualified to represent Psychic Advisors. They have made some new really unattractive color choices to the look of the site too. It’s so off putting! It’s like the color choice that colorblind people choose. Whoever is doing this needs to be fired immediately. It’s changes that offer nothing and don’t need updates. Many changes have be implemented that are interfering with making money and communicating with customers. Keen seems determined to encourage customers to abuse Advisors with ZERO accountability. Such as a clickable profile that shows all of their previous Feedback for other Advisors or being able to Block callers prior to receiving a call due to bad behavior on the site. Clickable profiles are on all Social Media, Selling platforms, and sites like Yelp and THIS ONE.Make callers be accountable! They just don’t listen and don’t care about helping Advisors grow their business.

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CustomerBryn Durham · 8 reviews · Experienced 2026-07-28 ·

I had a great reading with accuracy and…

I had a great reading with accuracy and insight .Everything was spot on and even with detailed info I didn't think the reader would get .Thank you for a great reading

Reply from Keen2026-07-29

We're so happy to hear that you have had a positive experience with advisors on Keen, Bryn. Thank you for taking the time to leave your 5-star review!

L
Lin Fox · 3 reviews · Experienced 2026-07-27 ·

I like Keen as they offer a lot of options

I like Keen as they offer a lot of variety in regard to getting readings. I can try different ones and it lets me keep track of my favs for when I just want someone I know and trust. I find that the readers are nice and offer good food for thought. I will keep using keen forever !!

Reply from Keen2026-07-29

Thanks so much for stopping by to leave us your review, Lin. It's great to know you're enjoying Keen and have trusted advisors to turn to. Thanks for being a part of what makes Keen great!

K
Karma Steele · 1 review · Experienced 2026-07-28 ·

I love keen

I have worked for multiple services over 36 years and Keen is hands down my favorite to work with!

Reply from Keen2026-07-29

We're grateful to have you as a part of our Keen community, Karma! We're so glad everything is working well for you. Thanks for sharing your experience!

T
TenMustardSeeds, LLC · 2 reviews · Experienced 2026-07-27 ·

Keen has been a valuable platform.

Keen has been a valuable platform for connecting with clients and building my business as an advisor - Belle-911. I appreciate the visibility, ease of communication, and the opportunity to serve clients from different backgrounds and locations. My reason for giving four stars instead of five is the way difficult client situations and negative reviews are handled. Some clients choose an advisor without fully reading the advisor’s profile, expectations, or stated approach. When the reading does not match what they hoped to hear, the advisor may receive a negative review that does not fairly reflect the quality or integrity of the service provided. I also believe more support is needed when dealing with clients who frequently move from advisor to advisor seeking repeated reassurance or a specific answer. These situations can create an unfair dynamic for advisors, particularly when the platform does not appear to consider the client’s overall history or pattern of behavior when reviewing complaints or feedback. I understand the importance of allowing clients to share honest experiences, but I would like to see a more balanced review process that also protects professional advisors from harassment, misleading feedback, and repeated difficult-client patterns. Overall, I value Keen and the opportunities it provides. With stronger advisor support and a more thoughtful approach to disputed reviews, I believe the platform could become even better for both clients and advisors.

Reply from Keen2026-07-29

Thanks for taking the time to leave us your feedback. We’re glad to know that you've had a good experience overall! We’re constantly working to make Keen the best.

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Autumn Celeste · 8 reviews · Experienced 2026-07-28 ·

Your Angel Messenger and Seer - Advisor

I thank Keen for the environment Keen provides us. I can not be the only one that gives my all to our readings. There are many great customers, but there are a few that are hurting who lash out at us when they have no one else to see their pain. We accept this as a company who promotes healing; however, trying to do our best is what we do. Take a reading that says he will contact in the next couple of days. Then something happens in his life that changes it to two weeks, but he did contact. We did our best at the time.

Reply from Keen2026-07-29

Reading your kind words put a smile on our faces, Autumn Celeste. We are happy to have you as an advisor! Thanks for the thoughtful feedback!

A
Angry Advisor · 1 review · Experienced 2026-07-25 ·

Hey Keen its time you listen!

Keen, your advisors deserve better. Business has slowed to a level that is becoming genuinely concerning, while the site itself continues to have glitch after glitch. Customer lists and reading histories are messed up, profile photos cannot be reliably changed, and basic functions that advisors depend on every day are inconsistent. Then the weekend comes, and it feels as if support disappears—leaving the people who keep this platform running in a complete quandary. Now there is talk of a rebrand and a new look, but what good is a prettier platform if the current one cannot run smoothly? A new coat of paint does not fix a website that is costing advisors business. Many of us have built strong reputations here. I carry a 4.9 average rating with stellar feedback, yet I can go hours—and sometimes days—without a single chat. That is not a lack of effort or quality on the advisor’s part. Something is broken. Advisors pay Keen upwards of 65% of what we earn with the expectation that the platform will be maintained, promoted, and dependable. Instead, we are dealing with ongoing technical problems while watching our income disappear. The tone has changed, too. The friendly, supportive emails have been replaced by messages that feel more like scolding sessions about what Keen believes advisors should be doing. We are told to avoid certain topics, yet we can be criticized for ending a chat when the customer wants to discuss nothing but prohibited subjects. Advisors are put in an impossible position and then treated as though we are the problem. What we need is simple: a site that works efficiently, respectful communication from staff—especially through email—and the ability to run our own businesses without constant micromanagement of our skills and judgment. Keen was built on its advisors. We are not asking for special treatment. We are asking for the reliable platform, professional respect, and real partnership we are already paying for. ****Edited to add- Keen has come in here since the review and refused to aknowledge my review of them and proceeded to get other "advisors" to come in and write great reviews to counteract this one in a power grab to boost their trust pilot rating, so instead of addressing the complaint they ignore and try to bury it. even made a point to thank the reviews and scroll past mine. Keen start acting above board! Stop trying to hide or deny the actions of your company. Have some accountability!

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Melanie Swain · 1 review · Experienced 2026-07-24 ·

I have been an advisor on Keen since…

I have been an advisor on Keen since 2001 "25 years". They have a consistently been a strong supportive platfrom to work from. Keen has grown and evolved over the years, while maintaining a secure site with exellent adivsor and customer service.They really do thier best to make the Keen experience a positive one for both advisors and customers.

Reply from Keen2026-07-27

We're delighted to hear you're enjoying the Keen platform, Melanie, and we are happy to have you as a longtime advisor! Thanks for taking the time to share your thoughts.

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Gabriel Aguirre · 1 review · Experienced 2026-07-23 ·

I have been on keen a long time 15…

I have been on keen a long time 15 years now brought me out of being homeless this is the best service if your looking to read on a network I have also had a good experience with other readers too

Reply from Keen2026-07-24

Thank you for taking a moment to leave your wonderful feedback, Gabriel! It's awesome to hear that Keen has brought such peace to your life. We’re truly grateful that you're a part of our Keen community!

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Chloe · 1 review · Experienced 2026-07-24 ·

The best of the best!

For many years I have reached out to Keen Advisors, and have never been disappointed. Of course, I don’t always hear what I had hoped for, but, my Keen advisors have always been accurate and truthful. I am grateful for Keen, and will continue reaching out for advice. Thank you, Keen, you truly are the best of the best!

Reply from Keen2026-07-27

We're so happy to hear that you have had a positive experience with advisors on Keen, Chloe. Thank you for taking the time to leave your 5-star review and for being a part of the Keen Community!

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Jeff J · 5 reviews · Experienced 2026-07-24 ·

Had a pair of hiking mid highs and the…

Had a pair of hiking mid highs and the rubber sole just detached on the heel. Come on Keen, no excuses for that. Not for what your charging.

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customer · 2 reviews · Experienced 2026-07-22 ·

Several great years with Keen *EvaMoon

I've been with Keen for several years, and it's been an important part of my career. The platform has allowed me to connect with wonderful clients from all over while providing a reliable and professional experience. I've found the payments dependable, the website easy to navigate and support helpful when needed. If you're looking for a place to connect with experienced advisors, Keen offers a great selection and has been a positive platform for me.

Reply from Keen2026-07-23

We’re genuinely grateful to have you as part of the Keen advisor community! Your thoughtful review made our team’s day brighter. Thank you for sharing your valuable insights and experience on the Keen platform.

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Crystal · 1 review · Experienced 2026-07-23 ·

The best advisor site # 1 I love keen…

The best advisor site # 1 I love keen they’re top notch excellent customer support and some amazing advisors

Reply from Keen2026-07-24

Hi Crystal, thanks for sharing your experience with us! We are delighted to read that you are enjoying our platform, and we really appreciate your kind words!

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Erin McHugh · 1 review · Experienced 2026-07-09 ·

Former Keen advisor

Former Keen advisor here with hundreds of readings and very good reviews. I've had a rough year personally and logged in recently to find that I had been de-advisored after just 90 days of inactivity--without so much as an email from them. I messaged them multiple times and was ultimately told curtly, "Since there have been no services sold in the past 90 days, your listings were set to inactive to keep things tidy and avoid confusion for our customers." Clearly the issue was that I was not making them any money, so they dropped me to make room for more advisors--of which they already have a gross overage. Potential advisors (and advisees) beware. There are other sites with less advisors with whom you won't have to sit waiting for chats to come through due to competing with a superfluous number of subpar, so-called psychics and other readers. Keen doesn't seem to have standards, with many advisors being new, without a significant number of reviews, or with fake/opaque profile photos. Maybe that's what Keen should pay attention to in order to 'keep things tidy and avoid confusion for [their] customers.'