Kiskissing(BABY&KIDS CLOTHING WHOLESALE)

Hi Morgan, When the order was shipped out, then the order is completed at our system. We have sent the tracking no, but the system e-mail should have gone to your spam inbox, can you kindly double check? We have also replied to your e-mails at the 1st time, just wondering if they also have gone to the spam inbox. Actually, we have used other e-mails to contact you these days, but no news from you. We have contacted you by phone, but no one answered. Sorry that we might miss your online message because of the time difference. Your shipping way is standard shipping way and it normally takes 8-16 days and pls kindly wait. I have just checked and it is under delivery already. KISKISSING ships all the orders that we received, if there is any style missing, we do refund at the first time. We can not take the money and not ship. Sometimes, there is some misunderstanding, pls kindly give us more patience. Thanks, Morgan. And hope to receive your feedback in time. You can also call us at 00 86 13632423955 (Better 9:00am-9: 00 pm Beijing time). This phone will explain any conflicts at KISKISSING.

hi Sky, thanks a lot that you keeping placing order at us. we had read your review carefully and we take serious about the problem that you mentioned about out of stock. KISKISSING has thousands of styles and we tried our best to keep stock for most of the items and try to repeat in short time. But there are some accidents that some styles might can not be back to stock in time. 1. The season shift. when the season is changing to another , some styles of last season might have low stock, and would not be produced in priority, so might be out of stock. 2. some styles sell well and the selling speed is faster than we planned, so the production is hard to be finished in schedule 3. some production delay because of fabric delay or holiday for the workers. 4. some styles might be stopped for repeat because the bulk fabric is not available anymore 5. some styles is out of stock temperately, but it will be back to stock in 7-10 days, if we wait, it would exceed the processing time that we agreed. Above are only parts of the facts for the complication production. Presently, most of the items were available and it truly happens that a small part of the items you ordered were out of stock. KISKISSING is trying its best to provide our buyers with high fashion and qualified products. We not only need keeping producing old styles, but also need keeping developing new styles. Sometimes, it is also not easy for us. But we know your points and we would try our best to keep close touch with you. As your request, if any items are out of stock, we would inform you in advance and try to find way out together. Sorry for the 3 days' delay because of the China national holiday form 1st to 3rd Oct. Actually, the national holiday is legally for 7 days, but in order to ship the orders in time, KISKISSING team only has 3 days holiday and work hard until mid-night. But even we work like this, there are still some styles were not back to stock in time because some of our factories also left for holiday and delayed some production. Except the holiday, KISKISSING promises that would ship the orders within 2-7 days processing time.

Kristen, thanks a lot for keeping placing orders at us. We will keep having more and more cute styles. Pls keep eyes on our daily new styles ;-)

Dacy, Thank you for your affirmation and praise for our work. Our team feels so motivated to work hard with your support.

Michelle, thanks a lot for your kindness although we made some mistake. Best wishes for your business!

Tamala, we are also lucky to have nice clients like you! Thanks for keeping placing order at us. Best wishes for your business!

Cinta, thanks for giving us so many nice praising words for KISKISSING. KISKISSING team needs to work harder to be worthy of this reputation. We know we also have a long way to go and have many things to be improved. thanks again and best wishes for your business.

Airika, Thanks for your review. Reg the shipping, KISKISSING is negotiating with our forwarders and will try to have more shipping options and more commercial options asap.

thanks a lot for the nice words. Best wishes for your business.

Danielle, we are working on to have even better and cute packing and tags very soon. Reg the shipping, KISKISSING is negotiating with our forwarders and will try to have more shipping options and more commercial options asap. Thanks a lot for your feedback.

Martina, thanks for your review and keeping placing order at us.

thanks for your kindness and the nice words! KISKISSING will fight more to be better than now.

Kristy, thanks for your trust and keeping order at us. Your review and feedback make us more energetic to provide good service for you. Keep in touch!

Hi Jessica, thanks for keeping placing order at us. KISKISSING fights for sending all the orders at the first time, but we know we also need do something to be better as you said. We really appreciate your kind praise about our customer service people :-)