Kiskissing(BABY&KIDS CLOTHING WHOLESALE)

I wish I read the reviews before…

I wish I read the reviews before placing the order. The high shipping cost almost made me not order but I decided to give it a chance because of the wide clothing options. I did a small sample order of 11 items and according to the site, it would be processed in 2 to 7 business days. That was February 9 and it still says processing...for 11 items. I opened a support ticket requesting to cancel the order and be issued a refund because the delay does not work with my business needs. I have received no response. I do not recommend.

THIS COMPANY IS A SCAM...BEWARE

Well...where shall I start. OK so let me start off with one positive....clearly the site has a good range of kids wear clothing, although I noticed that exact replicas of clothing could also be seen on other websites such as fashiontiy. Then, the shipping fee was astronomical and almost put me off buying from them in the first place but I somewhat wanted to give this company the benefit of doubt (big mistake). So I selected the cheapest shipping method which worked out rough £40/£50 said it would take 5-8 business days....THATS A BIG LIE!!! I made my order on 20th October 2024 and the items arrived 5th November, but due to missing that delivery, it was redelivered for 8th November 2024. I had some slight reservations about this company, particularly when it came to payment methods- they didn't offer PayPal as a payment option and usually with companies I'm unfamiliar with I always feel much more at ease using PayPal as a security measure. The only options where debit and credit card. So I used my credit card and I recall a week or so after making payment my outstanding balance on the credit card started to increase. I also remember after making payment there was a message telling me they may take further money from my account to cover duty costs for the product which I did find extremely fishy. Weeks went by and my outstanding balance on the credit card kept increasing and increasing and by that point I had to block my card and I am so certain this company was responsible. I contacted my bank and there were allsorts of transactions made for £90 odd pounds in various supermarkets in London, which I had not made. And also to mention, whilst I had made my order on 20th October, it was on 28th October I received an email regarding the dispatch of my order and nothing further since then. I had made contact with the company a week or two later to find out what was happening with my order and as you can expect I was completely ignored and ironically, only received responses from them after I had made contact with my bank. I am very much certain that this company may have sold my bank details to someone for them to use my card willy nilly. When I told the company about their scandalous activity, they denied all accusations, trying to act empathetic but I know it's all an act to keep their reputation. Even though my order eventually arrived, the quality was OK, but the sizes are on some of the items were way off. It is a shame because had they been a genuine company I would probably continued purchasing from them but after you delayed my order and also robbed me in the process I would NEVER EVER EVER IN MY LIFE order from this scam of a company again! And this is a direct message to you KisKissing- when you see this review do not even try to justify yourselves by saying you sent my goods and that I need to check things with my delivery company blah blah blah....THE POINT IS YOU STOLE FROM ME AND THAT MAKES YOU A THIEF AND A LIAR!!!! BEWAREE!!!!! DO NOT ORDER FROM THIS SITE

Gabriel Ale ArtistaUnited States · 1 review · Experienced 2023-03-15 · Posted 2023-03-16

excellent and fast service

excellent and fast service, with quality products and attention

The product is good quality and…

The product is good quality and packaged very while. The communication with our representative ( Tiger ) has been nothing but the best. Feels like we have built an business relationship. Thank you

A few of my items were out of stock and…

A few of my items were out of stock and Liane reached out to me quick and helped me through the process. Thank you Liane for all your help!

Been making orders for a while now

Been making orders for a while now, I must say I’m happy with each and every item I’ve purchased for my kids❤️The quality is the best ⭐️⭐️⭐️⭐️⭐️

Clothes are amazing and excellent…

Clothes are amazing and excellent prices I loved the quality and that the sign is very close to the pictures 😍 the customer service experience has been great as I receive all the help that I needed editing my order

I just love your products

I just love your products! I have been a regular customer for 2 years and I will continue ordering from them! Great customer service too! Quick response and always helpful!

First time ordering with Kiskissing & i…

First time ordering with Kiskissing & i was pleasantly impressed. Also emailing them for any questions or concerns, they have great communication.

Repeat customer

Always….Great quality items. Superb customer service. Super fast shipping.

I share my experience.

I share my experience. I have been buying from Kiskissing since 2020, from day one I have been supported in any doubt by the Kiskissing team but especially by Tiger. I have not had many specific situations, on the contrary, most have been very good and exceeded my expectations, however, those that have arisen as opportunities, I have always had an immediate response and a positive solution for my Business. Tiger is an excellent resource with pro-client alternatives at all times.

I was a little upset it took a week to…

I was a little upset it took a week to let me know half of my order wasn’t available. I did want to cancel to be honest as it was the missing items I wanted the rest was just an add on really. I was then told they would keep 25% of my money if I cancelled because they’d already work on the available items. Again not very impressed at all. I would understand that logic if I’d have been told straight away those items wasn’t available but I wasn’t. The items I did receive are absolutely stunning and delivery was within a few days of them finally letting me know half my order wasn’t available. so I’m glad I didn’t cancel my order or I wouldn’t have seen the lovely quality I’m not happy with how long it took them to let me know half my order wasn’t available as I had no time to sit and choose more to get the discount. So yes I loved the clothes but definitely not the customer service. I won’t mark the star down because like I said they are beautiful. It just wasn’t the best 1st order

Good products

Emily Bayudan ScottUnited States · 1 review · Posted 2022-04-06

Love your products

Love your products, great quality..Great Customer Service.

Candy BerryAustralia · 1 review · Posted 2022-03-23

10/10

Would just like to say a HUGE thank you to Tiger for your exceptional customer service, your communication skills are next level, I have never had such a wonderful experience in all my years of shopping online. You kept me updated every step of the way. I am also very impressed with the quality of all the products I received and can not wait to put in my next order. Thanks Tiger and thanks KisKissing 🙏🏽🙏🏽❤️ 10/10

Lost package well taken care of

I had an expensive order get lost in the mail and was rather worried I lost out on a lot of money. They took care of it as soon as they got the word from FedEx that it was really lost and I was able to go receive shop credit. I’m very relieved and will continue to do business with them. Thank you!

Great product and amazing prices

Great product and amazing prices. Nancy from customer service is an absolute pleasure to work with! Always fast communication and answers are always replied to with a sense of urgency. I have yet to place a bulk order but so far i am very pleased with the business relationship we have established. Thank you KisKissing and special thank you to Nancy :)

Always a great experience when…

Always a great experience when purchasing with Kiskissing and everyone is always so helpful and quick to answer my questions. Love shopping with them :)

They helped relay messages quick from Fedex

I had my parcel encounter customs issues when in-transit and they we on too of it with emails and WhatsApp messages to help it get cleared. I appreciate the prompt responses. I purchase at-least ones a months from them and i have never had any problems getting my parcel.

Great Customer Service

I’ve been doing business with Kiskissing for a little over year now. I will admit I have had one or two hiccups with the company in the past, regarding orders I have placed. However I will say they’re customer service has been excellent. I have communicated with Yvonne and she is wonderful. She offers her assistance as well as different ways to resolve a discrepancy you may have. I plan to continue to doing business with Kiskissing as my business continues to grow and expand.