Lashify® is the inimitable DIY luxury lash extension system designed to apply our innovative Gossamer® lashes using our patented Underlash™ technique. Our award-winning system delivers easy to use, damage-free lashes with infinite possibilities for all eye shapes!Our system of Gossamer® lashes, bonds, sealers, and Fuse Control™ Wand are designed to work together.
Written by the business, not verified by us.Lashify (www.lashify.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-11.
Had a little snafu with my order and was missing an item. I contacted Lashify via the help link/chat. I connected with a representative in minutes and my issue was resolved. It literally took less than 5 mins. Fastest resolution to a customer service issue ever. Lashify’s customer service is the best.
Lashify Concierge exemplifies truly outstanding customer service! They are an exceptional team—helpful, attentive, and a pleasure to work with.
Best Customer Service I reviewed by order and was contacted by a Lashify Concierge. The concierge actually read my review and contacted me. Her interactions were professional and kind. It's been a long time since I've had such positive interactions with a customer service agent.
I have loved and used these products for a couple of years but today was the first time that I’ve had to reach out to customer service (for an error that I had made). They were outstanding and went above and beyond to help me resolve my issue. Thank you!
When a customer makes a mistake ordering, customer service always makes it right in the easiest and fastest way for the customer! You guys are awesome!!!
They have quality products and provide the best customer service!
I have ordered many bonds and every once in a while you get one that the consistency just doesn’t work. I contacted Lashify and they get it and with no problem take care of your issue. They have the best customer service
I love the product! I have been using Lashify for years!! I recommend to everyone who loves lashes!
Amazing company, highly recommend. I had bond issues and received an offer of a substitute even when I’d used the original product. No quibble, no questions just recommendations
I have never had a bad experience with this company. Any time I've reached out to customer service for anything, they're responsive, friendly and helpful. And of course take care of my inquiry immediately.
I have been using the Lashify system for 5 years now. I started with Lashify after I became allergic to lash extension glue which also made my own lashes basically stubble ! Since using Lashify & their bonds, my own natural lashes are healthier than ever. I love all the different styles but particularly love the more natural, lightweight styles. No need for make up, just Lashify and I’m good to go! The concierge staff are always so very helpful too. If I’ve ever had an issue with a product or order, I’ve emailed or sent a WhatsApp message to concierge and they have quickly rectified whatever the issue was. One very happy customer. Thank you Lashify
My concern was quickly resolved and I am very satisfied.
I messaged Lashify about a small crack that was in my new Whisper Light bond, and within 30 minutes I received an email confirming a replacement was on the way… some of the most intuitive and kind customer service I’ve ever experienced. Thank you Alexis! 😍😍
This is the most racist company you will ever see. They write nasty things about Asian people especially the Chinese. They are so unprofessional. They write nasty comments to customers. Owner is very rude. RACIST AND RUDE AND LIARS
Yet another disappointment to learn of a major company adopting someone else's creation and then trying to box the actual creators out of the market via patent. Falsely claims to be the creator while bolstering reviews to hide an inferior quality product. A transparent hostile takeover under the guise of originality. Disgusting.
Kourtney provided excellent
It was a little frustrating trying to find someone to talk to, but once I did Alexis was great!
AMAY-ZING! Stacy E went above and beyond till my assistance was completed. Reminded me why I chose LASHIFY over any other company. Everything they do is top notch! 👍🏼👍🏼
Been a Lashify customer since late 2021 and have never looked back! Excellent QUALITY in everything! The lash gossamers, the bonds, sealers, etc the tools the kits...they have EVERYTHING wether youre a beginner like i once was, or a pro 10day wearer like I am now! Also customer service is great and subscriptions allow you to save like 50% off everything!
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