The concierge was so helpful
The concierge was so helpful! I have been a member since the very beginning and I just LOVE my lashes!!
About Lashify
Data updated- Website
- www.lashify.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 0% (0/8)
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About this business
Lashify® is the inimitable DIY luxury lash extension system designed to apply our innovative Gossamer® lashes using our patented Underlash™ technique. Our award-winning system delivers easy to use, damage-free lashes with infinite possibilities for all eye shapes!Our system of Gossamer® lashes, bonds, sealers, and Fuse Control™ Wand are designed to work together.
Written by the business, not verified by us.Is Lashify legit?
Lashify (www.lashify.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
I love lashify quick service I had to…
I love lashify quick service I had to change my credit card and Alexis was very fast new her stuff I appreciate it very much.
Friendly and understanding assistance…
Friendly and understanding assistance with an unusual product situation. I thought it was a long shot, but I was offered a product replacement :).
Excellent customer service
Excellent customer service! Wonderful owner!
Lashify concierge was quick to respond…
Lashify concierge has been helpful each time I have needed to reach out. Quick to respond to my emails with clear information about next steps that are needed to sort out my concern.
Grateful Lashify Customer
I have been using Lashify for over 5 years and never been disappointed in their service or their products. The system is super easy to use, and help is a click away if you want to watch videos, chat with other Lashify users in their FB group, or reach out to the Concierge team for assistance. Wonderful product, and wonderful team overall! Recently I needed help with an order, and Stacy E. assisted me in a super quick and very customer orientated manner to resolve my issue. Just one of many great experiences with this Company! Highly recommend!
Lashify Concierge Is the best customer…
Lashify Concierge Is the best customer service experience I have ever had. Great company with superior products.
I have always had a great experience
I have always had a great experience reaching out to Lashify’s customer service team and today was no exception. Stacy was so polite, friendly, helpful and quick in getting me an answer to my question. I love this company, love the products and love the customer service I receive!
Mix up in order
Answered my questions quickly. Did the research and got back to me with a valid answer. They were polite and professional and willing to work with me.
I always love their lashes
I always love their lashes. They never rip out my natural lashes, and they have a unique way of adhering. I tried flutterhabit and the glue would come off on half the eyelash leaving it half on half off and I would look ridiculous. But Lashify has very high quality lashes that last long , and fall of as a whole so you can reapply easily for a low maintenance high maintenance look/
Bond Confidence
I have had trouble with my recent bond purchases and appreciate that Lashify is now making it so easy if the bond is now 100%. Standing behind all the customers that have built your business- Congratulations!
Excellent products and customer service
I have been a Canadian subscriber since 2020. Lashify never disappoints and the customer service (in the very rare instances that I had an issue - 3 times in 5 years) is extremely professional and very quick with resolution. Love this brand!
The all black marketing really catches…
The all black marketing really catches my eye. They quick and polite response of emails and the helpfulness of team is great.
Concierge has my utmost respect
Concierge has my utmost respect. Always timely, and always with a happy and helpful response
Love Lashify
Love Lashify! The product is incredible and the customer service is exceptional. Once you get the hang of the process, you will be in love with the look!
Quick response and fixed issue…
Quick response and fixed issue immediately
My new obsession
My new obsession I absolutely love this product so much. It's like having eyeliner and mascara on all the time. I love it!!!
I had a question Lashify loves their Customers that was was answered…
I had a question that was was answered right away by Melanie. She was so helpful through the process and kept following through. I can tell Lashify really values their customers and want their experience to be great. 💕
New to Lashify and love their line of products.
I am new to Lashify, but I have been very impressed with their products. I rarely leave reviews on products online, but I have been so happy with the quality of the product the ease of use and the great customer service. I have worked with Alexis as I had questions about the product and she has been extremely helpful and very knowledgeable. I’m fairly seasoned in makeup application and had been using other types of lash extensions for multiple years, but by far I feel this line of products for excels anything else I have used. I would definitely recommend that everyone try Lashify.
Logan rocks!
Logan was super helpful and kind! One Gossamer cartridge was missing from my last subscription order. Though I was originally offered a Lash Cash credit to reorder it by another concierge, it still would have cost me the high shipping fees to Canada. Logan, instead, was able to simply ship the missing item and also included another complimentary cartridge. The generosity is greatly appreciated!
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