I love Lashify!
I have used Lashify for many years and I love this company. They have always addressed my concerns (which is not many) in a timely manner and with a reply that I am happy with.
Lashify® is the inimitable DIY luxury lash extension system designed to apply our innovative Gossamer® lashes using our patented Underlash™ technique. Our award-winning system delivers easy to use, damage-free lashes with infinite possibilities for all eye shapes!Our system of Gossamer® lashes, bonds, sealers, and Fuse Control™ Wand are designed to work together.
Written by the business, not verified by us.Lashify (www.lashify.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-11.
I have used Lashify for many years and I love this company. They have always addressed my concerns (which is not many) in a timely manner and with a reply that I am happy with.
Lashify’s customer service is brilliant. I had an issue with one of their bonds which I’d purchased, within minutes, I had a response and the issue was quickly resolved by Alexis C, who arranged to send me out a new Whisper light bond free of charge. This meant the first time I’ve contacted their concierge service and each time my issue is dealt with swiftly and in a professional but friendly manner.
Being Canadian you are the only American company I buy from. Thank you for being such a caring company who puts the customers first.
All my questions were answered and made my decision very easy
My experience with Lashify is above and beyond. Not only are their products the best on the market, but the CEO and customer service is above par. I have never dealt with such incredible people before. Highly Recommend!
These lashes are amazing. You have the beautiful look of lashes without the feeling of extensions. Also the release worked beautifully, lashes slid right off when I was ready to take them off. Also when I had a question I used the chat and got an immediate, kind and very helpful response.
I’ve been a Lashify user for a few years now - their products are top quality and I’ve never been disappointed. Even using their customer support system is fabulous for their response time and solutions/actions. There are dupes out there but I promise that the quality in both brand and products is unmatched. You’re totally worth using the best.
Appreciate the help with some lash changes that I was not expecting.
I'm OBSESSED with Lashify & Sahara Lotti! Her commitment to her customer satisfaction is unmatched! I'll be a lashifiend for life! Being asian with the smallest amount of lashes, no mascara ever working, extensions being ridiculously unaffordable, this company has changed my life!
Prompt and effective problem solving from Alexie.
Expeditious, seamless customer service that resolved the issue!
I had some questions about my order and I was able to go on the app and texted Haley my questions. She replied in a timely manner and was very friendly and helpful. We quickly got the problem resolved. Great experience with customer service!
Lashify always has the absolute best customer service I’ve ever seen!
Stacy was exceptional and made everything easy.
Was impressed with customer service got back to me quickly, honored their commitment to a quality product replacing it immediately
Concierge is the best! Logan went above and beyond in helping me. No other companies customer service even comes close!
I haven't tried the lashes yet. I'm not excited for the learning curve, but am excited to master this! Customer service was amazing, and I now feel confident in making a purchase. Can't wait to try these out!
Lashify always has the best customer service. I was experiencing and issue with one of the binds and they were able to help solve my problem with a quickness. Top tier service
Lashify has amazing products and great customer service. I feel confident every day waking up and could never feel this way with other cosmetics. I love adding to my collection and trying new styles. Other lash applications like strips or individual extensions are not as complimentary to my eyes. It just doesn’t compare. I love having the freedom to customize each section with different lengths and even mixing different styles.
Love the product and the customer service. Lashify addressed my concern right away and provided tips.
101 reviews matching