LetsGetChecked (www.letsgetchecked.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 114 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
L
Linda · 11 reviews · Verified · Experienced 2025-04-30 ·
★★★★★
Excellent service
I always receive a speedy response with test results. Fast, efficient service. I can't fault it.
Reply from LetsGetChecked2025-05-01
Hi Linda
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Donal
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Very quick with results. No hassle, instructions very easy to follow, Very glad you are offering this service.
Reply from LetsGetChecked2025-04-28
Hi Maura
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
My first sample was not received so I registered my second sample. When i checked online 3days later the info was not updated saying still in transit i found it very difficult to reach anyone with my concern and ended up getting a reply from the American end. I finally got a call from a very helpful lady on the Irish side who sorted my query and made sure I got my results ASAP.
Would have expected a more secure way of sending for the price. I ended up paying 5euros to register. I did everything as requested the first time and sent back in pre adressed box??
Reply from LetsGetChecked2025-04-28
Hi Catherine
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Detailed instructions and video.
Fastest turn around time I've ever seen
Reply from LetsGetChecked2025-04-24
Hi there
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Quick response and ease of use. Hopefully the test is accurate. I do not give it a pass if I have an issue it did not find.
Reply from LetsGetChecked2025-04-21
Hi Jeremy
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
A
Anon · 1 review · Experienced 2025-04-15 ·
★★★★★
Dreadful product
Dreadful product. Before being able to take a sample this company asks for a huge amount of personal data. They say it's necessary to give a picture of your health but it's clearly for their benefit not yours.
When I had to register that my kit had arrived the website link repeatedly crashes. I am left with two kits that are useless. (You can't use them if you don't register them.) But of course there is no helpline or email supplied. So tgey have my money and I can't use their product. It feels like a scam. I'll be going elsewhere in future
Reply from LetsGetChecked2025-04-16
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
I expected more information from the test and not just 5 levels measured
Reply from LetsGetChecked2025-04-16
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
c
c b · 1 review · Verified · Experienced 2025-04-11 ·
★★★★★
The Good and the Bad
OK
Bad ... Instructions were not clear as to how to package the sample... ended up having to re-package everything to fit into box and UPS bag
Good ... Easier to draw blood this time
Reply from LetsGetChecked2025-04-14
Hi there,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
E
Edward · 1 review · Verified · Experienced 2025-04-12 ·
★★★★★
Very easy and fast results
Very easy and fast results. Great service.
Reply from LetsGetChecked2025-04-14
Hi Edward
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Everything was great and results came in super fast like in a day's time! The only thing I would like to suggest is if you could please add hematocrit and red blood cell count on to your tests
Reply from LetsGetChecked2025-04-11
Hi Robert
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Cynthia
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Giselle
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
U
User · 2 reviews · Experienced 2025-03-31 ·
★★★★★
Unusable
Instructions provided were for lancets different from the lancets in the actual kit. When I requested replacements, they wouldn't send them and required an inordinate amount of follow-up information. Refused to fix their mistake without making me jump through many hoops.
Reply from LetsGetChecked2025-04-01
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
M
MD · 2 reviews · Experienced 2025-03-27 ·
★★★★★
I returned my test over a month ago...no results
I returned my test over a month ago. They said test results should be available in 2-5 business days. I still do not have results. I opened a ticket online and was told they dont cover that issue and I need to call in. I called in they said it could take up to 20 business days (which the site does not state) which it has been and still no results. My insurance covered the test so I am not looking for a refund, Im just looking to get my test processed and the results back. The company should set expectations initially rather than stating 2-5 business days when it cannot meet that date
Reply from LetsGetChecked2025-03-27
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles Clark
Customer Care Specialist
J
J G · 1 review · Experienced 2025-03-13 ·
★★★★★
Terrible service
Terrible service. Upcharges to be treated if positive with something. Have to make separate appointments. They call and tell you your results then say they can only treat you if you pay 50.00 for another appointment.
Reply from LetsGetChecked2025-03-21
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles
Customer Care Specialist
C
C S · 4 reviews · Experienced 2025-03-20 ·
★★★★★
horrible
horrible
still waiting for test, 2 months later. Keep getting the same run-around from their "CUstomer No-Service". No refund, no test. They dragged it out long enough, so VISA will not reverse charges.
Reply from LetsGetChecked2025-03-20
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we provide excellent service. We have requested your information so that we can reach out to you privately to address these concerns and provide feedback.
Kind regards
Charles
Customer Care Specialist
P
Phippster · 2 reviews · Experienced 2025-03-18 ·
★★★★★
Bad experience
Created account and ordered test with my email and phone number. Once I received the test I attempted to activate it but was told my phone number won't work with their system. What a giant waste of time and effort. I did get a full refund but why on earth would they let me create my account with my phone number just to not allow it to be used later. Shotty programmers. If their IT is this bad I don't think I would be trusting their medical testing.
Reply from LetsGetChecked2025-03-20
Hi There,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Charles
Customer Care Specialist
J
Jeannie Dunn · 1 review · Experienced 2025-02-24 ·
★★★★★
Bad test
Could never get the test started, always got error codes until it eventually expired. When I reached out I was offered a 30% off coupon
Reply from LetsGetChecked2025-02-24
Hi Jeannie
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Hi Nathan
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
