LetsGetChecked (www.letsgetchecked.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 114 of them were added in the last 12 months. Last updated 2026-08-10.
I really like the convenience of the home test, and how fast the results come in
Reply from LetsGetChecked2025-06-05
Hi David
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Julie
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Dale
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Easy and clear instructions made the whole process smooth and stress free!
Reply from LetsGetChecked2025-06-03
Hi Jeffrey
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
C
Cas · 2 reviews · Verified · Experienced 2025-05-30 ·
★★★★★
Clear instructions
Clear instructions, simple & a great method, thanks!
Reply from LetsGetChecked2025-06-03
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
P
PC · 5 reviews · Experienced 2025-05-29 ·
★★★★★
This company is a bit unethical
This company is a bit unethical. They accept your money but refunding is another matter. Specifically I purchased one of their health test kits. Once received in the mail it had to be registered before any specimen could be returned to them. Nearly 2 weeks after their receipt of my tube of blood, they declared that test request was invalid. Although that test kit had not expired, they no longer offered the test. I can understand that subcontracts and other financial relationships can change, necessitating termination of test offerings. My problem is that they should've recognized that the QR code, required for registration for this particular kit, was no longer valid. This would've saved me drawing my blood and the hassle of a trip to the UPS office and the two week wait for the nonresults. I bought the kit on ebay but the vendor bought it through Amazon. They would only refund the vendor's Amazon account. Unfortunately they also couldn't refund the blood.
Reply from LetsGetChecked2025-06-03
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
D
Dave Griffin · 1 review · Experienced 2025-05-27 ·
★★★★★
Faulty test kits, poor customer service
Received test kit. Tried pricking multiple fingers with their prick items, but they did not work properly. Couldn't get a sample. Customer service only offered to refund me a portion of the kit price,so now I'm having to go through the dispute process with my card company. I would not recommend this company at all.
Update, after 14 days, they didn't send me the refund as promised. They also haven't contacted me from their response below.
Reply from LetsGetChecked2025-05-29
Hi Dave
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Hi there
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Jan
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
M
Michael · 2 reviews · Verified · Experienced 2025-05-16 ·
★★★★★
Fast and easy
The instructions were clear and easy to follow. Test results returned quickly.
Reply from LetsGetChecked2025-05-19
Hi Michael
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
I received the test kit in the mail. The next day I took the test. The instructions were very easy to follow. I mailed it the same day. I had my results within 2 days after the lab received the test. The results were as I suspected and something any of doctors bothered to test me for. I recommend LetsGetChecked hands down.
Reply from LetsGetChecked2025-05-14
Hi Pamela
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Amazing service and quick results. They are so efficient, well-priced, and a pleasure to deal with!
Reply from LetsGetChecked2025-05-14
Hi Aaron
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Quick delivery and rapid turnaround of test results. Would recommend.
Reply from LetsGetChecked2025-05-09
Hi Lynn
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
The test is easy to order, the directions are simple to navigate, and the results are timely.
Reply from LetsGetChecked2025-05-12
Hi there
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
The process was easy and the results were quick. The nurse phone call to discuss results was a wonderful personal touch that I haven't received with doctors.
Reply from LetsGetChecked2025-05-12
Hi Cynthia
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Ray
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Liezel
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Tests from LetsGetChecked are so easy. They are also so fast to process the returned test. Highly recommend.
Reply from LetsGetChecked2025-05-05
Hi Jeremy
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Very helpful responses to questions and good contact from nurse to review results. Woud have been 5 stars but for having to wait over a week for kit but it was over Easter. Also would have welcomed an easier way of getting drops of blood into the very small sample container! Had to use lancet 4 times till blood flowed sucessfully enough - fortunately plenty of lancets sent! Also good instructions
Reply from LetsGetChecked2025-05-05
Hi Penny
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
