LetsGetChecked (www.letsgetchecked.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 114 of them were added in the last 12 months. Last updated 2026-08-10.
Very detailed instructions, fast and paid for shipping, and the results came quickly as well. Top-notch company!
Reply from LetsGetChecked2026-08-06
Hi Shelly
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Timeliness and ease of use make this company amazing!
Reply from LetsGetChecked2026-07-24
Hi Sarah
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Paul
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Everything went well. Easy and professional process. Will you again next year.
Reply from LetsGetChecked2026-07-16
Hi Keith
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Easy to use, instructions are clear, result is fast
Reply from LetsGetChecked2026-07-14
Hi there
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Leah
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Kenneth
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
"letsgetchecked" test kit has shown up on my USPS Informed Delivery for several days now as "awaiting from sender" from Rancho Cucamonga, CA. This package is unsolicited and, if sent, will be tendered, unopened, to the local Post Office upon receipt. I researched this company thoroughly and would never have any dealings with a company offering such "services" in the age of AI. What they are doing, in my opinion, is collecting DNA samples to sell to the highest bidder, which for all we know, may be China. This also looks to be in direct violation of HIPAA. How would anyone in their right mind fall for such an obvious scam?
And now I get the cookie-cutter AI response requesting my personal info so they can contact me in private to address my concerns. Well, that isn't going to happen. My info, just like my health status, will remain private from your AI's prying eyes. You need to answer this right here for all to see.
Great news! My unsolicited package has arrived! On to the Post Office to report this potentially dangerous FRAUD!! ENOUGH!!!
Reply from LetsGetChecked2026-07-07
Hi there,
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Hi Paloma
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Shipped fast, results came fast, and the instructions were clear and easy to follow. Only suggestion I'd have is if you're a difficult bleeder like me, use your own larger sterile lancets, this kit only comes with 4.
Reply from LetsGetChecked2026-07-06
Hi Ellis
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Dan
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Do notBuyer beware will not stand by tests and no refunds use this company buyer beware…
Do not use this company buyer beware purchased a lipid test a year ago and they messed up my results then a new test was sent and told me it had a 9/26 expire date and now in 6.26 they tell me the kit is 9/29 but the lab expires 9/25 so the new test kit is no good. I never got as lipid test and they refuse to extend or send a new kit so the BBB I have filed a complaint and will continue use to leave negative reviews for the lack of customer service.
Reply from LetsGetChecked2026-07-02
Hi Rick
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
I have never had a test run like this before, where I collected the sample and mailed it in myself. From the first moment I received my kit to getting the results, everything was seamless. I think the most amazing thing about the experience was finding out the results the very next day after I mailed the kit. The results were thorough and explained well. I couldn't be happier with the entire process.
Reply from LetsGetChecked2026-06-10
Hi Denise
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Michelle
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Lisa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Used this company twice before with great turnaround time. This year ordered test back in march. Activated test 5/20/2026 and sent in bloodwork after activating.called 7 days after sending in they claim never activated which it was on day 5/20/2026. it is now 5/30/2026 and still do not have bloodwork for doctors appt. On 6/1/2026. Have called multiple times explaining situation with no results.
Reply from LetsGetChecked2026-06-01
Hi Michele
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We have requested your contact details to reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Hi Linda
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Order test on Friday didn’t ship until Wednesday, took 5 days to arrive. Return test received by lab on Thursday was not entered into system until I contacted support the following Tuesday. They just let it sit saying I hadn’t activated test which I had the day I sent it back. I send photo proof that I had activated test. Would never recommend to anyone!
Reply from LetsGetChecked2026-05-29
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
Hi Joe
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
