Levenger (www.levenger.com) has a 4.7 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
High quality soft leather. The navy blue is beautiful. Functional pockets. I neglected to pay attention to the dimensions of this product and did not realize that it is rather oversized. Had I done so, I would not have purchased since I am petite and do not like to carry large bags or totes. Still, the product is so beautiful that I am keeping it. I will be using it at my nonprofit meetings.
The recent two experiences were good, not great. We like the products, but the units were either slightly damaged during shipment, or we were sold seconds.
w/o disclosure. Levenger did provide a credit (15-20%) of the purchase price, But stangely, they ignored the same basic issue with the second order I purchased.
L
Lori S · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
Bag smaller than expected
Customer Service/Shipping time was fine.
Backpack was smaller than I expected. It barely can hold a 14” laptop and a full sized planner. Bag quality appears to be good!
Reply from Levenger2026-08-03
Thank you for your feedback. We're glad you were pleased with our customer service, shipping, and the quality of the backpack. We're sorry it wasn't the size you expected and will look specifically at how we may better communicate and show that information. Thank you for shopping with Levenger. We really appreciate it!
Excellent quality products. Merchandise comes beautifully wrapped. Very satisfied with the company for a long time now. I like the bonus credits. Delivery takes a bit to arrive because of the long distance. A one of a kind company.
P
Paul Thomas · 10 reviews · Verified · Experienced 2026-07-14 ·
★★★★★
Great service from order to delivery
Notification of delivery (as this was from US to UK ) kept informed throughout
Package arrived when it was stated it would
Looking forward to using it for making notebooks
X
XX · 3 reviews · Verified · Experienced 2026-07-07 ·
★★★★★
Levenger offers high quality products
Levenger offers high quality products, and their specials and rewards programs make the prices reasonable. It would be nice to earn rewards points by submitting reviews after purchases.
D
Do not use my name · 2 reviews · Verified · Experienced 2026-07-13 ·
★★★★★
The pen box came quickly
The pen box came quickly - it arrived in great condition. I must say though I was sorry to see it was made in China - and personally I think that needs to be prominent in the advertisements. g
I have been ordering from Levenger for several years and have purchased many pens and paper/notebooks as well. This began before shopping on-line and quality has been very good. I find the website is easy to use and the purchase process and delivery are reasonable. When there is a sale it’s hard to not order another pen.
m
mark thomas · 3 reviews · Verified · Experienced 2026-07-10 ·
★★★★★
Poor quality pen refills
Your pen refills run out of ink way too soon. I used it for one-two days--not that much writing and ran out of ink already. I am NOT pleased with your product. I’ve ordered more but only because I have to as no other refill fits your pens. Poor quality.....
Reply from Levenger2026-07-24
We're sorry to hear your refill did not perform as expected. We understand how frustrating it is to have a refill run out so quickly, especially when you rely on your favorite pen. A member of our Customer Care team will be reaching out to learn more about your experience and see how we can best assist. Thank you for taking the time to share your feedback.
Products are very good. I’m usually very happy with Levenger. This time…not so much.
A pen that I’d ordered for my wife’s birthday got lost in shipping. OK, that happens.
The response from customer service was not helpful in getting gift here on time.
A replacement was sent, but not in a timely manner.
Reply from Levenger2026-07-24
We're sorry your experience didn't reflect the level of service you’ve come to expect from Levenger, especially for a birthday gift. We understand how disappointing it is when an important gift doesn't arrive as planned. While we're glad we had the opportunity to assist, we regret that the overall experience fell short of your expectations. Thank you for sharing your feedback, it helps us continue improving the service we provide.
Wonderful store I access online. While the items are not inexpensive, they are extremely high-quality and designed to last a lifetime. Nothing I have bought over the past 6+ years here has ever broken or fallen apart. Customer service is excellent. Many proprietary items that are quite a joy to own as they are not availale elsewhere. I have purchased everything from pens to journals to leather folios to furniture (including a sublimely unique "Library of Congress" Lamp). I have never been disappointed by Levenger. Quite a winner indeed!
S
SK · 1 review · Verified · Experienced 2026-06-30 ·
Ordered calendar cards which arrived timely. I enjoyed using them and carry the daily cards with me each day and I find them effective in keeping me on track for the day since they fit in my shirt pocket.
I also ordered the daily smartPlanner discbound agenda refill and monthly dividers. Very useful. Quality paper. Enough room for all my entries. Easily searchable by day with room for monthly reminders.